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Best amazing hotel! This hotel the staff are so kind and helpful and be at your needs when you need. A young chap called naz I think was so phenomenal to us. Excellent service and he treated us really well at the Clubhouse hotel. Met him twice whilst there and never let us down. We needed help because our light bulb was not working in our room and naz was at our service swiftly and sorted it out for us. Will always recommend this hotel to anyone. Especially with the staff being at your needs and helping when you need!!!

The hotel is in a beautiful part of Nairn with wonderful views over the Moray Firth. We had a lovely relaxing stay for three nights. Service was bit slow at times, clearly down to low staffing numbers, but we had nowhere to be in a hurry so we went with the flow. We understand the current situation with staffing levels in hospitality. All staff were friendly and helpful as much as possible and you can’t ask for more than that of people working hard. We commend the room hospitality staff. Our room was cleaned to a high standard while we were at breakfast. It was so nice to go back to our freshened-up room. Our only slightly negative point: We were not allowed access to the Thermal Experience in the leisure centre. This is only available to those on Spa Days and Spa Packages. We had decided not to book a package, preferring to book dinner and spa treatments ourselves. We didn’t save any money doing this, it was just our preference. It seemed unfair that although we had dinner in the restaurant the three nights of our stay and we each booked a spa treatment, people on a day visit had access to these facilities and we did not. Overall, we had a very lovely time and would definitely recommend. We hope to return.

Just back from staying in the West End Hotel Nairn and had a great weekend room spacious clean and tidy hotel very covid conscious was staying B&B my only negative was the breakfast although what you got was very good and freshly cooked to order choice was limited to 7 items from a possible 10 and it was either continental with juice,yogurt,cereal and porridge or a cooked breakfast of 7 items I would have liked fruit juice to start and only one slice of toast we were never offered more tea coffee or toast either day, don’t get me wrong what you got was excellent but limited I thought. On the second night we had dinner and I must admit we were spoiled for choice I chose the lasagne with garlic bread my wife had Chicken Stroganoff with rice we had a portion of homemade chips and homemade onion rings all was cooked to perfection really could not fault anything will definitely return in the future

Lovely place and family who run it. Took our booking late Friday night while we were travelling and were very accommodating. Just a shame we arrived too late to try out what looked like delicious Italian food! But breakfast in the morning was Goldilocks spot on, not too much and not too little. The USB sockets in the room were a nice touch and very handy, especially by the bedside and this is something a lot of places still overlook.

Convenient and very close to the airport. It's just a few minutes away. It's so convenient to catch a flight in the morning. My mother doesn't have to worry about me anymore. It's a bit far from the train station. It's a new hotel.

We were satisfied with location. The employee feels good. I think the inside of the hotel is being cleaned cleanly.