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We just spent a few days at the Forest of Arden Marriott Hotel in Coventry England. Michele and I were absolutely delighted and impressed with the level of hospitality and customer service that I felt compelled to write about our experience . From the moment we arrived and throughout our stay , we were provided with the most amazing service and had a wonderful experience with the beverage manager, Franklin, our waitress, Gowri, and our beverage controller, Aslam. You guys make an outstanding team. I can’t wait to return. We highly recommend this resort !!! Mark and Michele McCauley

From the moment we checked in we found all the staff friendy greeted with smile and eye contact, the room was spotless we ate at the hotel in the evening took advantage of the 3 course set meal deal that was good value.Breakfast was very good plenty to choose from. We used the complimentary transfer to the airport and again the driver was very friendly and helpful . Overall a great stay and will be using this hotel again in September.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

As soon as you go into the revolving door you are hit by a clean fresh sent. The hotel downstairs feels modern and clean. Check in was quick and easy and we got a free complementary cocktail each as it was our first time staying at Moxy. Our room was brilliant with motion lighting under the bed and switches at the bed side for other soft lights. The view of the lake and fountain was great. Perfect location to the NEC Birmingham and across the lake you have lots of eateries. We would stay here again if ever going to the NEC.

Had a really great stay. It’s right beside the Resorts World shopping Mall and 5 mins from the NEC. The hotel recognised my IHG status so I got all the added benefits. Was checked in by the lovely Shannon. Our room was the Hendricks suite, I definitely recommend this room. It has a King bed, large private balcony with great views of the lake and countryside. Mini fridge, bath, safe, tea/coffee facilities, carpet, iron board, desk, good lighting. The only thing missing was bathrobes and slippers. The room service food was tasty (calamari, prawns, burger, sticky toffee pudding). My only complaint was the food wasn’t covered during transit. The bar area has a nice ambience. The breakfast was fresh and tasty, with a good selection of food and hot/cold drinks. All the staff was very friendly, helpful and attentive. The gym is tiny. But there’s a pure gym nearby. I’d definitely book here again and recommend this hotel if visiting Birmingham NEC.

Hotel location is good, but no Novotel is close to the airport. Novotel is walking at the door of the airport glass door for a minute. This hotel is to take the airport light rail for three minutes, then get off the train for ten minutes to walk through the exhibition hall. The exhibition hall is about five minutes walk. Remember that the hotel entrance is at the pizza shop. After entering the door, the elevator is on the second floor. It is the lobby, don't go wrong or circle. The breakfast is very suitable for the Chinese stomach, and the variety is very rich. I live here because I want to participate in the cake show every November. The picture is that it is convenient to go to the exhibition hall without going too far, otherwise the mobile phone is tired. Actually, it is also very tired, stop and go all the way. The hotel is actually a Shanghai-like Heshenghui, a big shopping mall. The hotel reception is in the corner of the second floor of the shopping mall. The guest room is inside the corner building built outside the main building. I feel that the floor of the guest room is built instead of cement, but the quality is very good. . There are not many stores in the mall, the British consumption is not high in the country, and there is a little bit of Colombia in the north. It feels high consumption. There are very few other shops. There is a coffee shop costa in the mall. You can buy a sandwich clerk to help you heat up. The huge sandwich is delicious. There is a specialty store in the Swiss Lotus chocolate, and it is more cost-effective to sell chocolate. Finally, the check-out of this hotel is not to check the room, the room card can go directly to the front desk.

I don’t usually leave reviews, but after staying at Royal Square Hotel, I felt compelled to share my positive experience. I saw quite a few negative reviews beforehand, and I was a little skeptical, but my stay turned out to be really enjoyable! The hotel was clean, comfortable, and the staff went out of their way to ensure I had everything I needed. What stood out to me the most was their Park and Fly option – such a fantastic deal! It’s affordable and incredibly convenient, especially for travelers looking to save on parking fees. Everything about the process was smooth and easy. I had no issues during my stay, and I’ll definitely be coming back. It’s a hidden gem in my opinion, and I highly recommend giving it a try despite the reviews you might see. I had a great time!

In all honesty, I have always considered Ibis to be a low-cost budget hotel that I would not choose to stay at. However, I recently had to attend a meeting that was booked at this hotel, and I must admit that I was pleasantly surprised. It is important to refrain from making judgments without personal experience, as I discovered that the hotel was remarkably impressive. Upon my arrival, I inquired at the reception desk if any of the rooms offered a view of the airport, as I wanted to video chat with my four-year-old son who is fascinated by airplanes. Unfortunately, they did not have any rooms with the desired view. However, upon returning from dinner, I found a small airplane present waiting for my son, which I thought was an exceptionally thoughtful gesture. This experience has completely transformed my perception of the Ibis brand. I have gone from being reluctant to book with them to being more than happy to do so in the future. Ibis Style has successfully converted me into a loyal customer, and I commend them for their exceptional service.

Great hotel to stay in if you are traveling for work. Pool and jacuzzi is always a bonus. Great food in the Burgundy restaurant, but don't order Tiramusu (it's too creamy, no taste of coffee or alcohol - very bad)! Staff members are friendly, let us stay for an extra hour, which was nice.