"Wonderful atmosphere great food and most welcoming staff Would I stay there again you bet I would"

"We stayed for 6 nights over Easter. Arriving wasn't the best. Rooms weren't ready for the 3pm check in time so had to sit in the bar and wait. No offer of a free drink for the inconvenience either. Half hour later our room was ready. Then, even though advertised as having air-conditioning, the rooms dont. The room was hot but reception did provide a fan. The staff here are really friendly and helpful. Especially Helen on reception who sorted our fan. The rooms are dated and in desperate need of a refurbishment to get up to proper IHG standard. Paint was cracking on the walls and dints in the wall from where people had hit with suitcases etc. That being said, the beds were very comfy. Breakfast was the best we've had at any HI Express hotel. Food always topped up, even when it was really busy. Good choice of food and nicely prepared. Location is really handy for getting the train into London as the station is across the road and Euston is a 25 minute ride away. When they finally refurbish the hotel it will be a great HI Express."

"Pleasant check in, went to room sheets had not been changed, so was not sleeping in there. Went to Reception and asked for the room to be cleaned, Reception said no we will upgrade you to a better room for the inconvenience of moving. Well done staff best way to be, pure customer satisfaction, next room was very nice and clean."

"Good hotel. Would more than likely stay again. Good location."

"The room was big enough for us and very comfortable. The staff was very helpful"