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Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.

Quite difficult to find this hotel and a few more signs would be helpful. Having said that we were pleasantly welcomed and shown the way to the Brasserie. Bev, the lady in charge, showed us to our seats and we arranged to have 2 mock tails instead of the Prosecco. No problem with this. The sandwiches, cakes and scones arrived promptly and were very freshly made. The scones were light and fluffy. Bev made a very good job of running the dining room which was very busy considering it was a Wednesday lunchtime. Highly recommend and would visit again.

First thing I noticed was the excellent friendly service at the front counter. This service continued at breakfast the next morning, which was very nice - it was a menu-style breakfast where you order a breakfast you would like. Breakfast with salmon had a small supplement. The room was mostly okay, although there were some stains on the bedsheet. Inclusion of earplugs was a nice touch as it is on the main road - I happen to like the city noise, but ended up using them to block out the noise of the fan (there is no air conditioning). The bathroom had nice toiletries although we noticed that the cold tap ran hot for quite a while before it got cold. Overall the stay was fine, but with lots of hotels available in Colchester it wouldn’t be my first pick to return.

The hotel is very njice a reward. The lkxation is from.the station a taxu or a bus . A hotel.aervice busses for this area . The polution leverls are falling rapiduly and helping the staff stay.qirh tje plans ia to uae feet cover s i have golashes palatix then off my boota and on theae over my socks.. or slippers or a hosue shoe ..like a indoor trainers or shoe fpr sports. The carpest are tp be kept but if the customera kwpw tjis bargin the staff can have many many pther taaka compelted within health and safety. The only.fripe.is thd insiatance to use the swivel sink block.. i loke wpaom salts this brings that watwr alkine ovwr and it sets off a magnet. Or similar the water in side the human needs this and the bathing water but the plumbing is hoinf to readjuat as nearly all hotels haev this ambitons . No..the locak qarwr is x the remplate for the xuater.ia this a cuatomer not.aeen this wull be able to adjusr quickly vontrol as qe mocw aqay form cars ia really to be leas not.an.increase in items and chemstry that locka any communty to np peeamnaetly . Often the reqqrdes are vwry much xomung fprm diggixult places and that comtrol.is.mpt.educated to.xeo or staff. So leaa contrill average and stay woth rje lpcatoon amd somplyfy morw local.cumstipwmmrs.and asude burroghs pr sat welsh scittosch amd london . Its obwr subsxribes in want . I.adopt.now a sjorter saty tp enable other cuatomers tp.access the rooms . If i clean as i did jaut prior that ment rhat cuatomer.was i trpubel.as maybe the jotel so.lendong ina hand..oftem.mistalws ..the car though is the great no.money and that needs away from there and i tp wages for every satff say time.and captial rewards not a money valuation of tjis is th3 riaw. The bokt has two functions one iup thwie ****s and the pthw rup yiur ****splus leaving and anothe rarrivung sunable to see the history sp rebegin the car gies all hail a bus . Hello

Lovely 14th century hotel, staffed by excellent friendly, helpful staff. Added bonus of free parking.Our breakfasts were included and were some of best we've had. The full breakfast is cooked to order and comes out piping hot. Much better than a hot buffet. Staff happy to accommodate personal preferences, example I dont like crispy bacon, and my 'soft' bacon was perfect. Yasmin was a delight, first thing in morning, cheerful, helpful and inflammable. Rowen was the perfect reception staff to greet new arrivals during the day. The young lady on reception in evenings was also lovely, friendly and helpful. Unfortunately we didn't notice her name. Rooms clean and comfortable, nice to find a fan, as it was rather warm during our stay. The complementary cookies on reception were a nice touch and tasty. It's a good 15minute uphill walk into city centre, which some people may find d a struggle, but there does seem to be plenty of buses running both ways.

The hotel is small, simple, there is a bus stop at the door, and it is very close to the town center. It is very convenient to walk to the town. The English breakfast is very good (the chef is an older woman, one looks at the restaurant, likes her). While eating and looking through the floor-to-ceiling windows, I feel quiet.