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After reading some of the reviews, I was quite nervous about my stay here. However, I was pleasantly surprised! My apartment was really nice. Very clean and done the job for a weeks holiday. The food was a hit or a miss. I was all-inclusive. Had breakfast most days. Never had lunch, but you could get snacks. Dinner was OK, but the food was often cold and not the best selection at times. There was entertainment every night, which was quite good, always quite busy. Beware if you have limited mobility as the complex is huge with lots of ramps and stairs. They do have ground floor rooms. I was in apartment 109, which was close to the restaurant and the cave bar. But quite a walk to reception. The complex is in a good location for the beach and the town. The staff were all lovely and very helpful. Overall, I enjoyed my stay. Thank you

We are just back from 5 nights at the sol arona and we had a fabulous time. Myself my mum and my daughter who is 3 were travelling. The entertainment team made the trip extra fun with activities all day and night. They were all so approachable and great with my wee girl. We had loads of fun and they have the daily activities all year long. The food was also brilliant. This is the second time we have stayed here and will definitely be back!

We stayed here 22/10 for a week. Check in was speedy and efficient, receptionist was very warm and friendly. As we arrived at 10pm due to flight delay, we assumed we would need to head out for food, but were pleasantly surprised to find a cold buffet had been laid on. Lovely touch. We booked a premium lounge room, which was very clean and spacious. We did discover the following morning that our sheets were stained, however this was quickly rectified, and a bottle of fizz and macaroons were left in the room for us, which was very sweet. We hadn’t complained so we appreciated the kind gesture. We stayed on an all inclusive basis. From reading previous reviews, I wasn’t expecting much from the food, and was prepared to possibly want to eat out a fair bit. We were really surprised by it, good food, that was well cooked. If you are used to just English food, then you may struggle, but we and our 10 & 4 year old ate very well. We did venture out for a few meals but didn’t feel that we had to. Some cocktails are not included in the AI, but I was happy to pay the €3.90 for selected premium drinks. The AI is worth it for just snacks and drinks with kids tbh. We booked directly with the hotel, and for what we paid we were very impressed with this hotel. Our children really loved it too. We try not to repeat destinations but we are going to return next year.

Our experience of 12 nights, was a bit mixed : at this time (November 2024), a major renovation was underway. With some inconveniences. Among others, no air conditioning available (the hotel provided us with a mobile fan, but it made too much noise to sleep with). The swimming pool, at the top, was already very nicely renovated but freezing cold because it was not heated. The renovated rooms are decent (although not soundproof (a problem, since a lot of street noise)). Breakfast is a combination of a simple buffet with a well-appreciated and free à la carte option. But our pleasant stay was mostly made by the service of the staff, which was truly outstanding. Both by the staff at reception, and by the staff at breakfast, and by the maintenance staff, etc. They lifted the stay ! So thanks and congratulations !

Having been coming to this resort for the best part of 30 years we returned again this year with our young family. This resort never disappoints; it’s always clean, tidy, quiet with very friendly and helpful staff. Particularly Marianne on reception who always greets you by name and with a smile and Viktor the lifeguard. We had our 1 year old son with us and Viktor was so good with him- he always helped us get beds with shade and made the time around the pool really enjoyable. Unfortunately during our stay our son was ill and we had to take him to hospital- the next day we received a call from reception checking in on him and making sure he was ok. This was a really nice touch and shows the staff like to get to know their guests. Our son made a full recovery and enjoyed the rest of his holiday with his brother and sister. If you are looking for a quiet, friendly, family resort look no further. Nothing is too much trouble for the team at Beverly Hills Heights. The apartments are in good order (including super fast Wi-Fi) ours had recently been refurbed and had a beautiful sea view which is well worth requesting. Thanks again to everyone at BHH.