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I needed my boyfriend to stay over while I was traveling and this was the perfect place. This isn't a 5-star hotel, but it did the trick and we were very comfortable - here is why. PROS - Coming from Bilbao Airplane or taking Bus?...: It is close to 2 blocks from Bilbao Intermodal and if you are coming from the airport, this hotel is an easy walk from where the bus drops you off in San Mamés. The location is also SUPER safe. - Transportation: If you look down the street and cross it, you will also see the tram station along with the metro station. - Food?: There is food everywhere. This is Bilbao. Spend 2 euros (or really please buy a Barik card) and go into the city, you won't be disappointed. The best part about the tram is that it goes theoretically left or right. I live close to NYC so I understand it can be complicated, but the system in Bilbao, chef's kiss. - Bed/Room: Pro? The bed/room you get in sleek, modern, and for a REALLY CHEAP PRICE! Please don't hassle your way into spending a lot of money on a hotel in Spain. It is not truly worth it. Just get this place, feel comfortable, and safe. - Staff? There are not many, but the ones that are there will help and accommodate you. You just need to be nice. I say this because I went in to check in and someone was being helped. They weren't that nice to staff, so please remember, we are all human. CONS - Cleaning: I will say, the bathrooms were clean, but the headboard for me was dusty. It might have been that the room wasn't used a lot. But please don't worry, it did not effect my stay considering the price was reasonably cheap. - THE ENTRANCE!: You need to understand, their rating is a 2/5 stars but it is NOT because they are bad, in Spain it is based on what the hotel/hostels have and DON'T have. So what they don't have is a front reception. Listen closely if you are going to go here. Once you get on the street, you will need to buzz into the door as if you are requesting to go to someone's apartment. OR they will give you a code before hand. Once you go in, you need to go straight till you can anymore. Make a left and find the elevator. There you will need to press the

The hotel is in the city center, nearest to the train station, and there are many dining halls nearby. It is convenient and the front desk service is very attentive. When I booked the car rented at the train station online to pick up the car, I found that the car rental shop was now There is no service for decoration, only a piece of paper is posted to tell you to take a taxi for 15 minutes to go to the city center branch to pick up the car. It immediately caught fire. Due to the inconvenience of a lot of luggage, I went back to the hotel for help. The guy at the front desk called me very well The car rental company talked for a long time and asked the car rental company to drive to the hotel to pick us up and pick up the car. This front desk clerk is really much, really a five-star service!

Perfect location in the heart of “Casco Viejo”, small and clean room with all the commodities , small and clean bathroom , tv, wifi, no a/c but room has a very efficient ceiling fan. The hotel doesn't have an elevator, so get ready to climb stairs. You can't get there by car, the hotel has an agreement with a parking lot located 8 minutes walk away.

Well service , nice place , comfortable

I used to go to Milan and live in this brand hotel, the service is good. It takes about a walk to the old town 15-20 minutes. It is very convenient to go to the city center by bus downstairs. About 2-3 Station distance, there are also food and small bars near the hotel. 🔔 Service: The front desk was very intimate and gave the baby a set of baby showers. The front desk also sent the baby a bear. 🧹 Health: The room is large and clean. Our room is more than 30 square meters. 🚗 Traffic: Downstairs bus hotel on the main road of bilbao because the city is not big. A few steps forward and there is a subway.

We had a very comfortable stay in Hotel Carlton. It’s my third time to stay there. The location is fantastic. The whole experience is special. The rooms are very spacious and the bed extremely comfortable. Tea & coffee making facilities in the room are very much appreciated. The little bar is nice for a nightcap after a night out. I’ll certainly stay again

The breakfast was really good. The hotel staff is very good, the lobby manager has something. He always communicates patiently and shares it with other people to know about it. It is worthy of praise and recommendation for everyone to stay here. Within 1 km range you can get to the train station and the coach station. Convenience.

A pleasant apartment in a quiet neighborhood with friendly reception. Nearby is a supermarket, coffee maker and a good bar/restaurant. Also transport to the center is easy with bus 38 (exit 1st stop after t complex) or metro. The complex is also a little noisy (contact sounds and stinging doors), the apartment does not work as a apartment, because there are no kitchen stuff, no cleaning and soaps, etc. The latter need not be insurmountable and then the price-quality ratio is good. Well, I wonder how the noise is when the students are back.