In addition to the door can not be very easy to find, the hotel's internal facilities/staff attitude is not bad, especially there are similar sofa meetings on each floor. Continue to stay next time.
The hotel is a lot smaller than the pictures. The room is also small but has great shower and comfortable beds. There is no free parking, the reception will provide a voucher and you need to pay $7 to park next door. The hotel location is awesome, you can walk to most of the attractions. Breakfast buffet is great.
I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.
Excellent
114 reviews
4.4/5
Price from
PHP 11,903
per night
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In fact, there is no 5-star standard. The appearance of the hotel and the room is good, but it is too old and the room has a smell. The breakfast is not bad, there are many choices, the swimming pool is very beautiful, the garden also has a tropical style, and the birds are singing and the flowers are fragrant. It is very convenient to go to the city center by taxi. The customer service can help you call a taxi, and the price can be negotiated. Generally, it costs more than 10 dollars to go to the city center. The hotel has a free airport shuttle, but you need to make an appointment in advance. If there are many people, it is convenient to take a taxi. The hotel shuttle bus runs every hour.
The hotel is famous in the local area, the facilities are relatively new, the service is good, the price is high, and the hotel will be selected next time. There is a shopping center around, but it is not convenient to walk. There is a very nice steakhouse near the road.
It is a truly special place. But it is not a 5 star as claimed, its just a 4 star and just for minor things that cheapen the experience. One thing that irked me is that they have a coffee machine in the room but one has to go downstairs and buy pods for $1.50 each. This is cheap, small TV, channel guide is not accurate or changed. Having a price list for said breakfast items as simple as oatmeal is also ludicrous and takes away from what should be exceptional for 5 stars
the ambiance is wonderful as you feel as if you are staying in an art museum. Will stay again but do not expect a 5 star hotel. exceptional for
In the heart of San José, Hotel Grano de Oro is within a 5-minute drive of Museum of Costa Rican Art and National Theater. This family-friendly hotel is 1.5 mi (2.4 km) from National Stadium of Costa Rica and 1.6 mi (2.5 km) from Jade Museum.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Restaurante Grano de Oro, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 8:30 AM to 10:30 AM and on weekends from 9:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Unexpectedly liked the furnishings of this hotel. Although there is no air conditioning in the room, there is an electric fan, and San Jose is not hot at night. Although the room is not big, it has everything. Although bottled water is not free, there is a coffee machine to make free coffee. The room needs to take the stairs on the 2nd floor. Breakfast is simple and delicious, with bread, eggs, rice, fruit, coffee, tea, and hot milk.
The hotel is located in the center of San Jose. Downstairs is a main pedestrian street. It is convenient to eat and go shopping. It may be because of the country's reasons. The hotel feels old and it feels a little unsafe to go out at night. The hotel is decorated in an old-fashioned style, and the hotel lobby is on the second floor, very retro style. The breakfast is relatively rich, but after two days of eating, I feel that there is nothing to eat. It may be that the Chinese stomach is not used to it. Fruit, juice, coffee, a lot of milk, this is great. The bathroom in the hotel has only a shower head, which is very inconvenient. In addition, the drinking water is installed by the hotel itself, and it is always not safe to drink.
Excellent
102 reviews
4.4/5
Price from
PHP 6,899
per night
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What Travelers Said About the Best Hotels in San Jose
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Browse these genuine traveler ratings and real guest reviews to find the best San Jose hotels.
4.6/5
Outstanding
VVerified MemberPlace is about half an hour taxi ride from the airport. We originally booked it since the listing here said check in was 1400, but were later emailed that check-in was actually 1500 and when we arrived at 1500, the host said they aren't finished cleaning it and we had to wait in the lobby. The room was nice, although we didn't find the bathroom to be entirely clean. Included breakfast only consisted of coffee, fruit bowl and toast with jams.
CClarisa624The city view was the best part, we got picked up from the hotel for a day tour. Tour guide said we’re in the new buildings area but it’s still unsafe at night so don’t go walking around, but the hotel itself was five to ten minutes from everything else, in the day we did walk around and felt safe, the park is right next to it which was nice to see and of course the stadium, cleanliness and guest services were great accommodating, we had our anniversary dinner at their restaurant and it had great views but service was slow and food was only okay, could’ve/should’ve eaten somewhere else, the best part was the pool on the highest floor, the top four floors were apartments, but the pool is on the highest of their floor, the jacuzzi wasn’t warmed and they warmed us that it wasn’t, but the pool itself was nice to swim in, stayed there for a little over an hour before going to dinner, would definitely go book again
JJessica I’dWe stayed in this hotel for one night at the beginning of our 11 day Costa Rica trip and then for our last night in Costa Rica to ensure easy transfers to and from the airport. The breakfast is great! Pool area and outside spaces were lovely even with all the squirrels eyeing our snacks. The rooms are large (high ceilings and bathtubs!!). Location is decent as it’s a 10-15 minute Uber down to the city center and cool coffee shop neighborhood. Very safe and clean. Staff were great.
GGuest UserIt may be that the locals are like this, the hotel service attitude is average, and the breakfast service staff is also walking. The room was OK, that is, I encountered a day of water and power outage during the day. It was speechless and there was no compensation. The washing machine dryer is sold together and washes for $10 a time, but the washing is not clean, and the drying is no different from the drying. Will not live again next time.
TTessa_assetUndiscovered gem of a hotel near San Pedro.
Pros: We were looking for a place on the lower end of the price spectrum that was a one night romantic getaway for two, that I could also use my free trip coins at toward the cost of the room. Preferably including breakfast and a swimming pool with jacuzzi 😉 Not much to ask!
We booked one of the cheaper rooms on the ground floor.
Before check in we took an Uber to San Pedro mall to do some essential shopping and see a movie. Then we checked in and I relaxed in the jacuzzi under the San José night sky while my husband enjoyed a full workout in the gym/weights room. TV with cable was great for my husband who enjoyed the football while I enjoyed the hot shower and relaxed in the bed afterwards. We had an amazingly comfortable sleep and a delicious breakfast in the morning of gallo pinto, fresh tropical fruits, freshly squeezed watermelon juice and hot coffee. A generous check out time of 12pm meant we had more than enough time to get our things together and leave when it suited.
Cons: Not many cons at this price point and value. The guy at the desk was a bit weird when we asked him for a second glass for water as there was only one in the room but not a big deal. We also had to ask him for the TV remote. The towels were a bit small like a mini dress on me after my shower. But good quality (with a third extra towel for the jacuzzi) and high quality bed linen. It also is in a slightly rough looking neighborhood but this is not a problem if you travel to and from the hotel by Uber or use a hire car (which you can park privately inside the property).
Overall impression: The other photos on trip.com and similar booking sites do not do this hotel justice - it looks far better in person. It has real character since it is a restored historic hotel from an era bygone, but that is why everything is such high quality from the bed linen to the floor tiles. Everything is also in good shape and freshly painted. There a little hidden nooks around the hotel that make it very charming. The breakfast area is lovely and the jacuzzi, pool and water slide were a real highlight. We WILL be back.
XXinxiangAMYYUThe location is great, the main attractions and Chinatown are all within the walking area, it is very suitable to choose a city check-in for a day trip. The Gold Museum downstairs needs to be booked in advance.
TThongviluExcellent location 10-15 minutes walk the the Zoo/Botanic Garden, city parks, museum and Chinatown
Walking distance to the city Main Street shops
Next door to Club Colonial ****** for sport bar and entertainments
Locate take out or eat in
Airport Shuttle pick up and drop off USD11.50 per person
Private Taxi normally USD25
Iisa.mendezThe exteriors and the pool are nice but the rooms are very old and the smell was very bad inside, i think maybe because the carpet looks also old and dirty. I had to change from the first room because of that and the second one wasn't much better. The breakfast is buffet but very basic with a few options so i just got it one day. The a/c very old and noisy during the night.
DDamienCurtains on the bed which is a killer feature to get some intimacy and sleep better. Common spaces are well designed. Yoga class in the morning is highly recommended. People are welcoming but usually won't stay for long as San Jose is usually a step to go somewhere else. Except a few co-workers.
JJeff CaplanIf you're looking to explore San Jose, or have a basecamp for exploring the rest of Costa Rica, this hotel offers a great central location, situated right in the middle of San José. Good for walking to restaurants or shops in the city, or joining one of the several sight-seeing excursions which can be easily arranged by the hotel.
The rooms are nice, though the decor is a bit dated. The common areas are also well designed for lounging while reading a book or getting to know your fellow travelers staying on the same floor.
The breakfast buffet was fairly common for a hotel offering breakfast in Costa Rica, but good, and the area also doubles as a bar at night. Other amenities include a gym with free weights and a couple machines, along with two saunas, one dry and one steam.
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