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By far the worst Marriott property I have ever stayed at. Front desk staff provide false statements and find ways to take advantage of those not from Colombia. To boot, the staff take your credit card number and share it out via unencrypted email.

A very basic hotel but with friendly staff and in a very lively area. The staff were very helpful but the hotel itself has seen far better days. The rooms were clean and functional apart from the bathroom where there was no hot water and no shower head and just a single flow of water in the shower Breakfast was also very limited and if you want to actually get some sleep bring ear plugs as the hotel is on top of a few loud bars If you want a cheap place to stay this is fine but this would be a one or 2 star hotel in Europe at its best

The credit card was stolen the second time after check-in. I was told that I bought the ticket online. It was probably taken by the front desk when I checked in. Keep your eyes on the credit card when you check in!

To all whom would like to experience the city life, this is the one of the spots to stay. It is in the center of absolutely everything in Barranquilla; restaurants, malls, supermarkets, night clubs, medical facilities, approx 20min from the Malecon, beaches, universities, all is at close proximity (via car). The location is just perfect. The stay at the hotel was considerably OKAY, was there for a little over three weeks. Very friendly staff members; managers, receptionist and waitstaff. Overall food was decent - breakfast was a mix of Colombian and continental breakfast and the Lunch/Dinner menu was varied (a bit pricey for the quality). I was a bit disappointed at their housekeepers, the room was not properly maintained( swept & mopped) and amenities were hardly ever refilled. I also found a few roaches in the bathroom; I called the front desk to complain and the following day the housekeeper arrived with a Raid can to spray the area. In overall the experience wasn’t too bad.

I stayed here March 21-25 was an amazing hotel super friendly staff and amazing bar and restaurant service there free breakfast in the morning is also very good Colombian breakfast one of my new fav places and they have an amazing sky loft area with jacuzzi Can even bring your food up there magical

Saturday September 16 - Receptionist was extremely rude questioning why I was in the country and my documentation. I asked about my reservation, my family member needed a place to stay for two nights. Since one of my initial reservations was two queen beds I asked if that was easier or just adding the room. My reservation was for 1 person, with a king sized bed. The receptionist said I had to pay in full at once for my 1 person, with a king sized bed room. Come to find she charged me an additional $500 from the original reservation. I was stuck paying for a double room for 8 nights at $500 more than any reservation I already had. When I questioned the cost, that they had already charged to my accounts, I was told I needed to contact the third party company I had booked through or could leave but there are no refunds. Last year when I visited this hotel we were treated with kindness and respect, which is why I chose to return. This time I was treated like a criminal. Once to our room, there was a lizard in the room!!! Running around!!! Extremely frustrated and scared, I returned to the reception to share my findings for them to roll their eyes and change my room. They said lizards are native to the land and very common. At dinner - The waiter dropped waters on my aunt, then forgot my other aunts meal, then the manager came to argue about tips because my mom wanted to confirm the tip went to our waiter after over hearing the manager shout at the employee. The manager said he gets his cuts and the tips are distributed through the entire staff whether she likes it or not. Friday September 22 - During my breakfast I was not acknowledged by any employees. As I almost finished my meal..There were cockroaches crawling around the tables .. At the end of the night, as I arrived to the hotel room, I asked for toiletries as the given quantities are minimal and so with this heat I find myself showering at least twice/day - Then the attendant asked why I was using so many toiletries. September 22 - I sent 3 clothing items to the laundry - My bodysuit (blouse) was ruined. It was returned with yellow bleach stains all over the straps. This is absolutely the worst experience I’ve ever experienced at any hotel in my entire life.

I just ended a month’s stay in Barranquilla as a Diamond member of the Hilton Hotel and IHG’s Diamond Elite. I’m utterly in awe of the service I received at Estelar Alto Prado Barranquilla. The attention to detail, and the care given to each guest makes them without a doubt number one in Barranquilla. A first rate service in everything, the administration, reception, the rooms, the pool, and the restaurant and the attention to detail as I Mentioned Before, makes them unique in Barranquilla. I want to offer my warm congratulations to Mr. Jorge Michaels the hotel manager for his excellent job and the reception manager Mr. Yheis for making me feel important and as if I were home.

I liked the location and the cleanliness. Breakfast was good, though choice was limited. Recently built property with good soundproofing and effective A/C Spacious room with a very comfortable bed. Nice bathroom with an Italian shower. Reception lent me a mobile phone for mobile data tethering as there was no Internet connection in our room. Ice dispenser on even floors. Nice, professional, and friendly staff. Well-located plugs to charge our devices, though there could have been more of them. Internet was not working in our room. No minibar/fridge. Bad lighting, especially over the desk and over the sink, so that it was difficult to shave. Ice dispensers quickly empty. View over a middle-class building with clothes drying outside was awful. No rooftop bar or pool.