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By far the worst Marriott property I have ever stayed at. Front desk staff provide false statements and find ways to take advantage of those not from Colombia. To boot, the staff take your credit card number and share it out via unencrypted email.

The credit card was stolen the second time after check-in. I was told that I bought the ticket online. It was probably taken by the front desk when I checked in. Keep your eyes on the credit card when you check in!

A very basic hotel but with friendly staff and in a very lively area. The staff were very helpful but the hotel itself has seen far better days. The rooms were clean and functional apart from the bathroom where there was no hot water and no shower head and just a single flow of water in the shower Breakfast was also very limited and if you want to actually get some sleep bring ear plugs as the hotel is on top of a few loud bars If you want a cheap place to stay this is fine but this would be a one or 2 star hotel in Europe at its best

To all whom would like to experience the city life, this is the one of the spots to stay. It is in the center of absolutely everything in Barranquilla; restaurants, malls, supermarkets, night clubs, medical facilities, approx 20min from the Malecon, beaches, universities, all is at close proximity (via car). The location is just perfect. The stay at the hotel was considerably OKAY, was there for a little over three weeks. Very friendly staff members; managers, receptionist and waitstaff. Overall food was decent - breakfast was a mix of Colombian and continental breakfast and the Lunch/Dinner menu was varied (a bit pricey for the quality). I was a bit disappointed at their housekeepers, the room was not properly maintained( swept & mopped) and amenities were hardly ever refilled. I also found a few roaches in the bathroom; I called the front desk to complain and the following day the housekeeper arrived with a Raid can to spray the area. In overall the experience wasn’t too bad.

Thank you for the good service, we had lunch and everything was excellent well-trained staff to be kind and always with a smile, the doorman was very diligent and attentive to us¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, personal bien capacitado para ser amables y siempre con una sonrisa, el señor de la portería super esmerado y pendiente de nosotros¨¨

This was a large group that was planned for more than a year. We had over 45 people planning to stay in the hotel along with a planned party that was up on the 13th floor for 45 people and was an absolute nightmare! Management was quick to take my $$ for the food and set up of of the party. They were SO understaffed and ill prepared it very soon turned into a complete nightmare and disappointment. With more than 45 people at the party music was great and one bartender the staff had no idea, nor did they have the ability to correct it. I had more than three of my friends trying to at least pay their tab, but their equipment was not sufficient to take payment. It also took hours for that to be corrected, but I also went down to talk to Management and i found two 20 year-old girls were explaining to me that they were running the hotel yet they were on the phone trying to find somebody to help them and no ability to correct the situation. was extremely disappointed to find a hotel that was Supposedly of great caliber destroyed and ruined my wife’s 60th birthday along with her family that were born and raised here in Barranquilla. I later found many of the people at the party had the informed me that the bar tender upstairs ran out of alcohol, and was not only shorting drinks, but not putting any alcohol in a lot of them. we later confirm that as we found 1/3 of the party was downstairs in the front bar drinking as nobody had any alcohol and their drinks upstairs. needless to say, I’m extremely disappointed as we own property here in this city, and to bring 45 friends from the states to enjoy the culture atmosphere and ambience. It’s just disgusting to have such an incredible night ruined my managements, inability to prepare and service the party that we paid. I would strongly recommend not to ever come here with a party of any caliber or service that is needed as they were not capable to even correct the problem that’s what really ******. please note this is not what I do. I am just so disappointed as we love this city and it’s a shame to bring so many friends to a place where we were spending good money for them to enjoy just to be kicked in the face by two young girls that had no ability to cure or solve the problem. there are many other fine hotels in this city. If you’re gonna spend any fair amount of money, I would please shop around as I would not come to the Crowne Plaza ever.

I stayed here March 21-25 was an amazing hotel super friendly staff and amazing bar and restaurant service there free breakfast in the morning is also very good Colombian breakfast one of my new fav places and they have an amazing sky loft area with jacuzzi Can even bring your food up there magical

We booked a three-night room in November for the carnaval.ilny has a week the hotel cancelled the reservation pretending an invalid bank card.after check for the case I had made an error all is needed. Instead of 189€ the three days the hotel passed to 512 € Of course as now all hotels are.tapped they have relocated immediately From the moment I strongly think they preferred rent to the new price and thus cancel my reservation Mefiez you