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This is a fine chain hotel located 5-10 min drive away from SCL airport. The building is relatively new (built ~5 years ago) and there is nothing to see/do at walking distance. The hotel provides shuttle service to/from SCL once per hour, even at 2 am. The bedroom and bathroom were rather large but the wifi didn't work. There was also a rather loud noise of ”flowing water” (from an adjacent room?) all night. My main complaint is that it is impossible to communicate with the hotel before booking. I tried via an email adress I received from the Wyndham headquarters, facebook, twitter and via booking.com and they never replied. Once you book you receive a confirmation with 2 email adresses and one phone number. One of the email addresses doesn't event exist (my email was rejected) ... and they barely reply from the other one. Shuttle schedule was only given at the last minute... this is unprofessional.

Needed an overnight before our cruise. Since they had an airport shuttle and decent prices we booked a room. First the shuttle service has an interesting pickup point at one of the parking areas. We had to evade the taxi people and go up two escalators to a walkway. Not bad if you follow the instructions they emailed. The waiting area is a bit wide and it would be easy to miss the pickup but I called and was picked up in about 20 minutes after the 12 reservation we made. We will not go into the ride over the the hotel, it was, well exciting might be an ok word. As for the hotel, desk staff was professional, helpful and got us into a room quickly. The hotel was being used for other cruise passengers and workers but they did take care of us quickly. The restaurant was good but not great. I think there were too many people early and they were not ready for the numbers so several tables seated after us were leaving before we even got bread. The hotel was clean and rooms were very nice so I would use it again but reconsider places to dine.

We stayed here for 3 nights on our visit to Santiago. The hotel seems to be brand new with some of it still under construction and not quite all the way operating yet (huge empty racks for a wine collection, no bar, restaurant not always open). The staff was extremely helpful and spoke English. The room was very nice, comfortable, and quiet. Breakfast was wonderful with servers and menu choices rather than a buffet. The location seemed a little ify - our first night there we walked many blocks in search of an open restaurant since the hotel restaurant didn't open until 7 and we were hungry. The only thing we could find was a Chinese restaurant on the corner in the midst of all the street vendors. Side note - just down the street there is a fabulous restaurant called Chilenazo but it seemed to only be open for lunch. As mentioned by another reviewer, finding the hotel can be a bit tricky. It's located on the 3rd floor of a building that has stores and a gym on the first two floors and there is no signage. The best entrance is on Romero Street around the corner from the actual address.

I liked the hotel and the locality. The service , staff. I found only a weak breakfast. But restaurants nearby with a legal price ! I liked it quite! I found only the cost for three people.

An eccentric and gorgeous small family-owned and operated hotel. Located in a converted mansion from early the previous century, the hotel is comfortable - cosy even, and everything (wi-fi, plumbing, heating, cleaning etc) works well. Breakfast is excellent, with other meals taken at any one of many very close good restaurants. The hotel has a very comfortable guest lounge (pictured) where we spent many pleasant hours, with an occasional visit to the honour bar and looking out on a beautiful garden. A short walk to the centre of town, the staff are very friendly, helpful and have good English. This is our second visit.

Razoável… esperava mais da habitação que me colocaram em vista das fotos aqui, mas ao invés disso me colocaram em um quarto no térreo, sem ventilação e extremamente barulhento. As portas tinham janelas, então qualquer movimento que havia al lado de fora, despertava meu sono. Barulho externo não tem, mas interno? Muitooooo! Contudo, vamos aos pontos positivos: - Bem localizado; - Atendimento cordial; - Bom diálogo dos funcionários. Deixo aqui meu obrigada as meninas que cuidam do café da manhã, extremamente educadas.