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Select your travel dates for best hotels in Les Pays-d'en-Haut Regional County Municipality, featured by Trip.com based on guests reviews!
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4.2/5
Very Good
SSoheyla SBooked the biggest room type with private spa for my partner’s birthday. I was concerned with all the negative reviews (saw them after booking) and while it started out iffy, the staff really went over and above and redeemed the whole experience. Got to our room, which we booked specifically lakeside to enjoy the sunrise in the private hot tub. I called 72 hours in advance to make sure we would be assigned a room with a functional spa, and then 24 hours in advance to specifically ask that the spa be cleaned prior to our arrival (should be a given but it isn’t the case). Upon arrival, we found the spa to have murkey water, hair clip inside, band-aids, etc. We asked to have it cleaned and they say only the day crew does that (our check in is at 4 and the staff already left by 5). They called our room with an offer to reimburse 130$ with late check out. We refused. They said they’d work on a solution and found us another room with same amenities, but smaller. They even still offered with that the late check out and 130. We took it. So, while you have to argue and not take the first offer, it ended up working out - they were willing to go into problem-solving mode. The room was extremely clean, the fireplace is such a great addition for the winter. Really a cool, calm and modern vibe. I have to say that the reception desk staff was lovely, welcoming, and warm. The restaurant staff were also professional - and a bit mortified that there were consistently screaming children (this resort does not seem to be geared towards children at all but there were many children around, maybe because of winter break?). This is out of their control. The food was great, unlike other reviews, it was tasty, warm. By the way - Yes, it is expensive there. This is not a budget-friendly escapade. IMPORTANT POINT: I will say that the people picking up the phone when you call to either make a reservation or ask questions are really rude. I’ve seen other reviews say this, and I concur. It seems to be people working from home (I can hear cartoons and their children in the background) and they seem completely exasperated and over it. However, while I was at the reception desk, I saw some of them taking reservations too and boy were they all wonderful at the desks (both at Emotion and Evolution). All this to say, if your first encounter over the phone is less than stellar, don’t be discouraged. Esterel should really do something about that though, because it’s details like this that makes or breaks a first impression.
3.8/5
GGuest UserCe qui a débuté par un bel enthousiasme d’avoir trouvé une belle aubaine s’est malheureusement terminé en déception. Un forfait comprenant 2 nuitées dans une suite avec foyer et bain-tourbillon. 1 souper quatre services pour deux soirs, 1 bouteille de vin, 1 apéro chacun par soir, 1 massage chacun d’une heure, et 2 déjeuners chacun, le tout tel que décrit sur le site internet et sur la confirmation de paiement. Point positif : Les soupers étaient délicieux et le service à la table (Patricia) vraiment excellent. Passons maintenant aux autres inclusions… On ne nous a pas donné la suite comme indiqué dans le forfait, mais plutôt une chambre beaucoup plus petite, mais vieillotte et pas vraiment belle. Par contre elle était propre. Nous avons demandé poliment une explication et on nous a répondu que nous le savions puisque la réceptionniste a noté que ma femme avait accepté ce compromis. Le hic, c’est que ma femme ne lui a jamais parlé puisque c’est moi qui a fait la réservation par téléphone et rien de tout cela n’a été dit (ma femme était à côté de moi et a entendu la conversation). Première déception. Les petits déjeuners continentaux étaient minimals, mais on s’y attendait et les produits étaient quand même bons. Les massages inclus d’une heure, qui durent selon eux 50 minutes puisque le temps de dé*****llage et habillage compte dans le temps, ont duré finalement…40 minutes. Le comble, ce sont les frais de 15% pour les pourboires obligatoires que nous devons payer en surplus du forfait et… qui sont TAXABLES ! Donc 15% de taxes sur 15% de pourboire ! Nous n’avions jamais vu cela ! La facture de 540$ a coûté finalement 728$ ! Et nous n’avons pris aucun extra ! Pour terminer l’aventure, au moment de payer la facture, le proprio était réticent à recevoir mes commentaires, qui pourtant ont été faits de manière calme et polie, sans aucune agressivité, mais il ne voulait rien savoir. Aucun rabais pour compenser le prix de notre chambre qui était moins chère que la suite prévue. Nous avons payé la facture et sommes partis. Sur la route, ce même proprio nous appelle sur notre cellulaire pour nous dire que c’était écrit sur la facture pour la chambre ???? *** ! Il nous a juste répété le même argument qu’au comptoir. Un appel complètement inutile juste pour nous narguer. Nous avions à fêter un événement et nous avons gardé notre calme en tout temps, en adoptant un ton poli et respectueux pour ne pas gâcher notre escapade. Plusieurs personnes de notre entourage attendaient avec impatience notre retour et nous avions même prévu une visite en groupe tellement l’offre semblait avantageuse. C’est tout le contraire qui est arrivé. Nous sommes des clients faciles, calmes et accommodants, mais nous ne pouvons recommander cet endroit à qui que ce soit, et en ce qui nous concerne, nous n’y retournerons pas.
FAQs About Les Pays-d'en-Haut Regional County Municipality Hotels
Where is the best place for a stay in Les Pays-d'en-Haut Regional County Municipality?
Les Pays-d'en-Haut Regional County Municipality has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, Relais St-Denis, Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort and Estérel Resort are preferred hotels.
What is the average hotel fee in Les Pays-d'en-Haut Regional County Municipality?
For hotels in Les Pays-d'en-Haut Regional County Municipality, the average price on weekdays is PHP 8,428, the average price on weekends (Friday–Saturday) is PHP 9,763.
Which hotels in Les Pays-d'en-Haut Regional County Municipality has the best breakfast?
Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort,Estérel Resort and Excelsior Hôtel Spa Sainte-Adèle provide high-quality breakfast. Start your day with fresh, delicious breakfast!
What are the best hotels with gym and fitness center in Les Pays-d'en-Haut Regional County Municipality?
Relais St-Denis, Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort and Estérel Resort provide fitness facilities. Boost your fitness during your travel time!
What are some hotels with pools in Les Pays-d'en-Haut Regional County Municipality?
Relais St-Denis, Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort and Estérel Resort are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Which hotels in Les Pays-d'en-Haut Regional County Municipality provide free Wi-Fi?
Whether you're traveling on business or for vacation, internet connection is essential. Relais St-Denis, Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort and Estérel Resort are popular hotels with free Wi-Fi.
What’s the best hotel in Les Pays-d'en-Haut Regional County Municipality with hot springs?
Wanna experience hot springs in your hotel? Estérel Resort and Auberge Spa & Beaux Reves have hot springs. Book now!
Which hotels in Les Pays-d'en-Haut Regional County Municipality provide airport transfers?
Worried about getting lost in Les Pays-d'en-Haut Regional County Municipality? Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort, Hotel and Suites les Laurentides and Auberge Alpine Inn provide airport transfer services.
What is the best spa hotel in Les Pays-d'en-Haut Regional County Municipality?
Getting tired after a long walk? Relais St-Denis, Mont Gabriel, Sainte-Adèle, a Tribute Portfolio Resort and Estérel Resort provide highly rated spa services.
Where to find hotel deals in Les Pays-d'en-Haut Regional County Municipality?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
Les Pays-d'en-Haut Regional County Municipality Hotels Info
| Highest Price | PHP 24,766 |
|---|---|
| Lowest Price | PHP 3,892 |
| Number of Reviews | 1,376 |
| Total Properties | 256 |
| Average Price (Weekdays) | PHP 8,428 |
| Average Price (Weekends) | PHP 9,763 |