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I stayed for 3 nights in April and loved it. Having stayed in a Martin hotel previously in Mechelen, I knew what to expect. Upon booking I requested the room with the big round window, which is called the Carnaval room. It's on the 3rd floor, where most of the other themed rooms are. The lift was a plus! Note there are a few steps to get into the hotel itself but they may have a workaround for wheelchair users, just FYI. Contact them before booking, to be sure. Good wet room, excellent shower pressure, huge bed. TV channels were glitchy. They have a laundry service but it's pricey, I found a laundrette in the street behind the hotel which had great hours. Lots of space. The restaurant was good for dinner and the free breakfast was plentiful. Staff extremely helpful. Did I mention the bed? It was huge and very comfy. Will stay again.

Nice hotel. As you are used to from Van der Valk Hotels. Unfortunately there was heavy construction work which had a negative impact on the stay. However, the employees tried very hard to make the guests as pleasant as possible. They did a great job!

From start to finish very good, met by a very charming and helpful member of staff who was very clear on everything she told us (even though she said her English was not good), it’s very good. She also informed us that Coffee, Tea, Hot chocolate from the downstairs machine was free (what a refreshing change) & to help ourselves. Room was small but perfect, clean, modern, which was a surprise in such a distinguished building. Everything worked fine in the room etc. only downside was how hot it was, I did have a fan which I used which did help, I think air conditioning would be very difficult for this building to install. In the evening another member of staff this time a nice friendly gentleman, had chat with us asking us about our journey etc and because we were leaving early, showed us how to use the gate remote again, as we’d not taken if in when the previous member of staff showed us. So unfortunately we did not get to have breakfast so cannot comment. All in all a great stay made better by the people. Would deffinately recommend. Thank you

Why not 5/5 you might ask? On the 2nd night the reception gave a gay couple the key to my room. I found out about it when they walked in at around 10PM as I was falling asleep. They must have thought I was a present from the hotel. Little to say the unnecessary awkward minute interaction lead to inability to sleep for the next 2 hours and a consequent drop in efficiency at work the next day. The hotel cleaning staff drops a discount card under your door if you don't want your room cleaned, which is a cute gesture from their side. Nonetheless, the first day a week after I decided to let them clean the room, the staff mistaken my bag with toothbrush, paste, shaving cream, razor and nail scissors for a garbage bag and threw it out. Other than they let me use their microwave and offered their restaurant cook to boil the rice I wanted to cook myself. The hotel staff is extremely friendly. The suppressing majority of interactions were very pleasant, and a few neutral. No bad ones tho.

Home bike. Our bikes are placed in the surveyed and closed garage. Recharge available. The room for 6 people is at the last floor. No lift. We make your bed itself. Don't forget shower lingerie and care products. Near the grand place. Stores and shoppers nearby. We will take the apero face to the hotel in work. Restaurant of the evening “La vache à carreaux”. After a difficult night, because it makes caniculous and the rooms do not have air conditioning, direction Petit-Déjeunet buffet. Nothing special. The machine coffee is good. The rest is unfortunately “industrial”. The hotel is very good for 1 or 2 nights if you want to discover Mons, its monuments and museums.

We booked the Pairi Daiza package, and we were thoroughly impressed with the dining experience. The restaurant provided excellent service, and the staff were friendly throughout our stay. The breakfast offerings were both ample and delicious, setting a positive tone for our visit. However, our overall impression was marred by some significant issues with our room: - It wasn't that clean. - Upon entering our room, we had to deal with at least 6 mosquitoes. - Regrettably, the air conditioning system appeared to be malfunctioning, leaving our room uncomfortably warm. - Only 1 small bad pillow each and 1 blanket. - The relentless presence of mosquitoes made it impossible to enjoy a restful night's sleep.. Unfortunately, this resulted in a rather unpleasant night for us. Other things that could be said: - The indoor pool felt uncomfortably cold, and the water appeared cloudy. (we didn't used it) -The outdoor pool was in a state of disrepair, with murky green water and low temperatures. - The exterior of the establishment appeared to be undergoing extensive renovations, which detracted from the overall ambiance of the place. This was particularly disappointing because we could see the immense potential the location had to offer. We believe that if these issues with the room(s) were addressed, it would greatly enhance the overall experience, potentially elevating it to a four or even five-star rating.