21C Museum Hotel Cincinnati

"My stay at the 21C Museum Hotel in downtown Cincinnati was overall satisfactory in terms of cleanliness and room quality. However, I had an extremely disappointing experience that significantly impacted my trip. As someone traveling from China to Cincinnati, I relied heavily on my iPhone for essential tasks such as managing my funds and arranging transportation. Unfortunately, the charging port for iPhones in my room was broken, which I only discovered the morning after my arrival. This left me stranded without a functioning phone or any means to access my electronic funds. Considering the premium price of the hotel and its positive reviews, I was shocked to find myself in this situation. When I approached the hotel lobby for assistance and asked if I could borrow a charger, I was informed that I would need to purchase one for $20 USD. This was deeply frustrating, as my dead phone meant I couldn't access any funds, including the money required to buy a charger. I felt incredibly uncomfortable and isolated in an unfamiliar city. Fortunately, I found help at a nearby establishment, Nada, where they allowed me to charge my phone. While I am grateful for their assistance, I can't help but feel disappointed in the lack of empathy and understanding from the 21C Museum Hotel. Given the circumstances of their broken docking port, I expected more consideration and assistance. This experience has left me with a negative impression, and I would caution anyone considering this hotel to be aware of potential issues and the hotel's response to them. The situation I faced was not only inconvenient but also unnecessary, and it has unfortunately overshadowed the positive aspects of my stay."

The Westin Cincinnati

"I was really disappointed when I tried to get a late check out because I was running the marathon. The lady working (Ellen) the desk during the day was very rude about it and said it was not possible. I then talked the the 2nd, over night and early morning shift and they accommodated my request with no questions asked. I also talked to a few other guest and they had the same experience as I did."

Comfort Suites Cincinnati University - Downtown

"The front desk were very kind and helpful. The beds in the room were horrible. They were extremely hard and the pillos too soft making it very uncomfortable. I expected comfort but ended up with getting only an hour of sleep. Need to change this."

Comfort Inn & Suites

Hilton Cincinnati Netherland Plaza

"very very much friendly"

The Summit Hotel

"I scheduled my stay weeks in advance and the day of, they canceled my reservation and said it’s no longer available. These guys suck."

Hotel Celare, Cincinnati Midtown, a Tribute Portfolio Hotel

"Right by the University of Cincinnati. Nice environment and convenient for dining."

Hampton Inn and Suites by Hilton Cincinnati Midtown Rookwood

"Not far from the airport, clean and tidy, good breakfast. Friendly service. The air conditioning is a bit noisy, but you can turn it off to sleep without getting too hot."

Symphony Hotel & Restaurant