Casino Hotels in Macau

Thank you for amazing hospitality! Catherine(Concierge) & Vincent(Front Desk) provided amazing service. Catherine helped us to book restaurants & provided local sightseeing and transportation info. Vincent helped me to extend my stay. Housekeeping team also provided professional service. They seemed to understand Chinese more easily. Sleep eye mask & teddy bear amenity was good souvenir of Conrad Macao (I checked other customers also took them.) Thank you for the great service.

I stayed at Andaz Macau for 3 nights from 16-19 Dec’24 and this is my second time staying in the same property within a year. Andaz Macau has never fails to amaze me and it gives me the assurance that the staff will always look after me. My room is spotless and comfortable! Wayne from Front Desk did the check-out for me in May 2024 and this time I bumped into him doing the check-in for me. As pleasant as always, my check-in process was smooth. And he also assigned a nice room for me. Thanks Wayne. I do notice that the Concierge counter that’s nearest to the lift landing area at Level 6 always gives people the wrong impression that that’s the check-in counter. That poor girl had to keep on directing the guests to reception counter when they approached her which I find it unnecessary. Not sure of something could be done to make her life easier lol!! Bellman are very helpful and one of them helped me getting a Radio Taxi to Flower City. That was around 11pm plus on 17 Dec…sorry that I forgot to ask for his name. I think he’s a Filipino and he gave me a “taxi card”. So thank you for your help. During my stay, Ivy, Yumi and Tania have been providing turn down service for me. Everytime I’ll receive a handwritten note with little gifts to pamper myself. And I also got a little soft toy from Tania! How sweet! Not to forget the Room Attendants - Apple and Icy whom tirelessly cleaned my room. Though I don’t get to see them, but I still make an effort to find out who cleaned my room so that I can thank them here and knowing that their efforts are being appreciated. I always believe working in Housekeeping is tough. But because of your hard work, I get to stay in a very comfortable room. I hope I didn’t miss out any names here. So thank you all. Last but not least… I WILL BE BACK!!!

Free snacks and drinks in the mini bar: exquisite fruits, small desserts, very thoughtful Facilities: The hotel hardware is really excellent, and the bathrooms are basically high-end Sanitation: clean and tidy Service: Macau service is simply first-class, with great details. It is very convenient for us 2 adults to bring 3 children

The hotel is indeed uniquely designed, with an excellent location and convenient travel. The front desk reception was very thoughtful and brought a series of room introductions. It was very considerate service. The room design was also great. It was very comfortable to stay. I will stay here again next time

My recent stay at Nüwa in Macau was truly unforgettable. The level of service provided by the Nüwa team was exceptional. From the warm welcome to the personalized surprises, every detail was thoughtfully taken care of. Kurt, in particular, went above and beyond to ensure that my stay was perfect. The beautifully decorated room, complete with birthday decorations and a delicious cake, made the occasion even more special. The stunning view from my window added an extra touch of magic. I highly recommend Nüwa to anyone seeking a luxurious and unforgettable experience in Macau.

Great stay at the Grand Hyatt. Excellent customer service and the room was very nice and clean. Breakfast was also top notch. Will come again soon. Nice view from the room too!

Entering the Venetian always makes me smile with the scenery. It’s a great photo opp. The customer service was really great with it being so busy. Check-in was very smooth. I always feel safe when I stay by myself & the room was very spacious & comfortable. My favorite hotel to stay in & I can walk to other locations.

It was an absolutely amazing stay and an experience. Parisian Hotel has everything and it has such an incredible interior that looks surreal! Just entering the receptions felt like royalty. Not to mention the Venetian that is connected to it. Everything was beautiful! We booked for only one night. We wanted to extend for another night but unfortunately, everything is fully booked and the prices had doubled. However, it was still a nice stay. It is located in the new district and around it was all the fancy and majestic hotels. We had 30% off for the 3D space team Lab which was a great experience. I highly recommend that one. One of a kind! We love the swimming pool and the spacious bathroom. It was also easy to get a taxi just in front of the hotel. We will definitely choose this hotel again if we ever go back to Macao. Downside: No convenience stores nearby. Could get crowded on holiday seasons.

Great but need improvement Pros: Rooms are very spacious beautiful and quiet, plenty of electric sockets and USB plugs. Very strong water pressure and anti slip floor good for family or elderly, breakfast has a large selection and worth it. The hotel provides a free shuttle bus to various places, and there is a shopping mall and many restaurants inside the hotel. Check out very convenient just drop one your room key into a box and one key insert into scanning machine. Cons: Some areas are not clean properly, below the sofa there are a few pieces of tissue left by previous guests which are actually easy to spot but somehow HK missed it. Check in although smooth but staff seems to lack welcome attitude and lack initiative to provide details except you are asking, and location is a bit far for tourist spots. I requested a room with a garden view but got a room facing a street with a dirty glass window, I was a bit disappointed but understable. Overall GLP is a very well maintained hotel, and of course we would be happy to stay again in the future.

This is the first time we stayed this hotel and I asked if the hotel can offer us a better city view. The hotel people was so kind to upgrade us to a high floor and the city view was great and beautiful. The hotel has lot of restaurants to choose , standard and high price restaurants which was good for customer to choose . The hotel room has provide free drinks and snacks for customer which is good in case people feel hungry in the early morning or night. And the only small issue was the bath tub was so slippy and need to place a small met inside the bath tub, otherwise , elder people would easy to fall down and the handle was too low in position to catch when showering .