Connecting no smoking rooms requested, we are not given cos hotel fully booked. Given side by side room. Go to the rooms, one room full of smoke smell. We were told the rooms are connected. Waited for housekeeping to unlock the connecting doors. Waited for 30mins, connecting doors unlocked and given air purifier for smelly room.
3 stars for smoking room.
Most friends recommend that you must stay in London (including Huating) in Macau. I brought my mother with me and got an unexpected free upgrade to the Windsor Suite (if you have the financial resources, you can book on the official website or by phone or spend extra money to upgrade on site). It is true that the room type has more space. The most important thing is to walk 2-2w5 steps a day in the old town and have a full body massage. The chair is so cool! ! The bathroom has an electrically heated metal rack. Pay special attention to the large glass facing the bathtub that can play TV! This time, it is arranged to walk from room 2051 to the elevator to the casino for up to 5 minutes. Londoners in Macau are absolutely comfortable, safe, secure, happy, considerate and warm! ! ! Special thanks to Catherine/Colin/Edmond. Picture 6 Friendly reminder: When making tea in the silver tea set of Huating Afternoon Tea, be careful not to get burned on the top of the tea lid. Suggestion: Put a coat on top of the tea lid. I personally got burnt on the back of my hand. In fact, ice application is enough because it only covers a small area. But the Londoners actually arranged for a doctor to see him and provide him with burn ointment to ensure everything was safe. Seeing that I had my mother with me, I even arranged a car to pick me up from the airport. Be My Guest Be My Home Looking forward to my next visit to my home away from home Londoner!
The hotel rooms need to be updated- they’re worse for wear. Stained furniture, holes in towels, stained carpet. The gym is great. But the saving point to this place is the staff - they’re kind and doing their very very best with a hotel that needs work. Honestly I wouldn’t stay here again unless the owners spend some money and refit it. It’s not to the Ascott standard. The hardest part is getting good staff and they have this so it is strange they don’t do some cosmetic updates and bring this hotel up to standard.
Excellent
1119 reviews
4.3/5
Price from
PHP 5,140
per night
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We loved our stay at Grandview Hotel! 1st of all, the staff especially at the reception were very accommodating. The lobby, hallways, rooms are so clean and big! The hotel is situated in the quiet part of Macau, but there are a lot of supermarkets, pharmacy, restaurants within its surroundings. There's buffet breakfast until 10:30am, so it was really convenient for us to eat even if we woke up late.
I think the only thing lacking is that there's no heater in the rooms. But overall we definitely enjoyed our stay here and will recommend to our friends!
The location was great for the famous place and eating house. Walking distance.
”John ” was great enough to provide us the double bed although my order via the website was a single bed.
The king bed was completely comfortable and I had a good sleep.
The room was clean and spacious.
Public transportation or private hire was easy accessable.
Good location near the historical centre to walk. Big nice room for affordable money. Nice pool on the 23 floor, but we had no time to try it. The breakfast is very poor, no vegatebles such as tomato and cucumber at breakfast. Absolutely same food for 2 days. No options for vegan.
My stay at Studio City Hotel, Macau was nothing short of amazing! From the moment I arrived, I was greeted with warm hospitality and impeccable service. The staff went above and beyond to ensure every aspect of my stay was smooth and enjoyable—truly some of the best service I’ve experienced!
The hotel itself is stunning, with a luxurious and modern design that creates an exciting yet comfortable atmosphere. The rooms were spacious, well-appointed, and impeccably clean, providing a perfect retreat after a day of exploring Macau.
The facilities were top-tier, with fantastic dining options, entertainment, and even a resort-style pool. The location was also very convenient, making it easy to access major attractions and casinos.
Overall, Studio City Hotel delivers a world-class experience with outstanding service. I highly recommend it to anyone visiting Macau! ⭐⭐⭐⭐⭐
Hotel Okura Macau is super nice. This was our first time to stay at this hotel. We had a very good experience and so glad that we chose this hotel. Our visit was for my birthday and my anniversary date. The hotel staff prepared our room with birthday balloons, butterflies, origami decorations and a lovely card. Then, later at night, a gorgeous birthday cake!. We highly recommend this hotel!
The hotel is clean and beautifully decorated, right beside Cheoc Van Beach in a quiet part of town. Our room was spacious and though the sea view was obstructed by trees, the sound of the waves and birds singing was relaxing enough. The restaurant fare is delicious and the service was excellent. There are beautiful trails within walking distance and a short bus ride away. Coloane Village is also nearby where Lord Stow's bakery offers the best Portuguese egg tarts in town.
Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the ****** can directly use Hong Kong dollars, otherwise you have to exchange them at the counter.
Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills.
Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free.
Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening.
We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man.
Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.
Perfect
12 reviews
5.0/5
Price from
PHP 162,383
per night
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Top 20 Premium-Hotels in Macau
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No.
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No.
2
4.8/5
314 review
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No.
3
4.7/5
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No.
4
4.8/5
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No.
5
4.7/5
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"Good Location"
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No.
6
4.7/5
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No.
7
4.6/5
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No.
8
4.7/5
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"Large rooms""Well decorated"
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No.
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4.6/5
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"Great food""Friendly front desk staff"
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No.
10
4.6/5
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Hotel near Cotai, Macau
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No.
11
4.6/5
19667 review
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Hotel near Cotai, Macau
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No.
12
4.7/5
2460 review
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Hotel near Cotai, Macau
"Great view""Delicious breakfast"
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No.
13
4.7/5
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Hotel near Cotai, Macau
"Well decorated""Luxurious"
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No.
14
4.8/5
4173 review
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Hotel near Cotai, Macau
"Delicious breakfast""Friendly front desk staff"
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15
4.6/5
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Hotel near Cotai, Macau
"Delicious breakfast""Great for kids"
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No.
16
4.6/5
10723 review
Studio City Hotel
Hotel near Cotai, Macau
"Great for kids""Offers pick-up/drop-offs"
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No.
17
4.7/5
624 review
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Hotel near Macau Peninsula, Macau
"Great sea view""Convenient for shopping"
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No.
18
4.8/5
2895 review
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Hotel near Cotai, Macau
"Great for kids""Convenient for shopping"
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19
4.7/5
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"Well decorated""Large rooms"
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20
4.6/5
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Grand Hyatt Macau
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"Large rooms""Great view"
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What Travelers Said About the Best Hotels in Macau
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Browse these genuine traveler ratings and real guest reviews to find the best Macau hotels.
4.7/5
Outstanding
RR>he service of this hotel is excellent! The staff, 陳卓立, who was a friendly and help person, introduced good recommendations for us to consider our meals. His helping hand and service we're really appreciated.
This hotel equipped with a warm water swimming pool that is open fir all seasons. The staff, 梁婷婷, was informative and always ready to serve with beautiful smile. Surprisingly, fruit water and fresh grapes were served to the swimmers by their staff. The overall experience during this trip was excellent!
GGuest UserYou can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.
GGuest UserI stayed here for the first time with my mother and daughter to celebrate my mother’s birthday month. First I was greeted by a door man who was very friendly! The check in line was a bit long and chaotic but once I got my turn, I was impressed by Brandon, the receptionist, who was so efficient, effective and helpful. He also heard about me celebrating with my mother and he upgraded us to special room with massive balcony. I admit I was teary eyed with this kind gestures. The staff during the breakfast time was friendly and gave us the seat with nice view. Concierge staff on the phone was so helpful and we got help with wheelchair. Staff for cloack room were all so kind and my mother was so happy and she said it was the best hotel experience she had so far. Thank you W !
GGuest UserThe location is far from the tourist attractions, but the hotel is attached with a mall and recreation area, so you can enjoy your time without meeting the crowd. A bus stop is nearby and also a shuttle service is provided by Grand lisboa palace resort, followed by 10 minutes walk from the get-off point to the hotel
AAnonymous UserBecause it is new, it is basically very clean, but the price is relatively high at 540rmb. Basically, it is recommended to add 100 to this price and choose Lisboa, which is more convenient, unless you are willing to take the bus here with your luggage. There are many strange things about the room design. It's quite strange to see slippers on the bed when you enter the room. The bathtub curtain doesn't seem to be waterproof. You need to take the electric kettle to another place to boil water. The TV remote control cannot be turned on because it is not set up properly. It doesn’t matter if the mobile phone has a remote control app that can turn on the TV. The hot and sour rice noodles nearby are pretty good. If you like the taste of chopped peppers, you can order medium spicy.
TThe HotelierMy recent stay at the YOHO Hollywood Roosevelt Hotel in Macau was nothing short of extraordinary. Nestled in the vibrant heart of the city, this stylish hotel perfectly blends modern aesthetics with a rich cinematic history, offering a unique escape for both relaxation and exploration.
Upon arrival, I was instantly captivated by the hotel's sleek design and welcoming ambiance. The lobby, adorned with Hollywood memorabilia, set the stage for a delightful experience. The check-in process was smooth, and the staff greeted me with genuine warmth, making me feel like a valued guest from the get-go.
I stayed in a spacious and beautifully decorated room that exuded comfort and elegance. The plush bed was a dream to sink into after a day of exploring Macau's attractions. I particularly appreciated the thoughtful touches, such as high-quality toiletries and a coffee machine, that added to the overall experience. The large windows offered stunning views of the city, especially mesmerizing at night when the skyline lit up.
One of the standout features of the YOHO Hollywood Roosevelt Hotel is its outstanding dining options. I had the pleasure of dining at the hotel’s restaurant, where I savored exquisite local dishes made with fresh ingredients. The atmosphere was chic and vibrant, making it an ideal spot for both casual meals and special occasions.
The hotel’s location was convenient, with easy access to nearby attractions like the historic city center and luxurious casinos. After a day of sightseeing, the rooftop pool provided a relaxing oasis to unwind and soak in the scenic views.
Overall, my experience at YOHO Hollywood Roosevelt Hotel was exceptional. The combination of its stylish decor, attentive service, delectable dining, and prime location makes it a top choice for any traveler visiting Macau. I left feeling refreshed and inspired, already planning my next visit!
JJyut EleanorA very new hotel. The view out the hotel room was incredible.
Everything was perfect, but we were quite disappointed with the front desk… As a 5-star hotel, he was quite rude the whole time, and he stressed that deposit will be deducted if we smoke in the room. We went to the room and found that there was this heavy cigarette smell, we called the front desk and they said they would send a personnel there to “check”, without saying that they might be carrying a huge machine to spray the room or mentioning any solution. Turns out a very polite young lad came to the room with that huge machine and asked if we needed to spray the room. We said it was okay because the spray had an even stronger smell. But the service is pretty bad, not up to the 5-star standards. And also, the hair dryer didn’t work. I heard the other female receptionist at the front desk and the attitude was also the same. Lastly, the breakfast was also a little bit disappointing. Not suitable at all for foreigners. There was no cheese for a toast, just butter and orange jam and the bread was awfully chewy and hard…
GGuest UserOur check-in with the help of staff 趙嘉敏, just 5mins to get our room and I need to thanks so much for Joel who very care of us.
When we check-in he noticed that we had a lugguage with us and told us that just leave it at a distance that can be looked after
While check-out he is very patient to listen my comment that the chair in our room one of the leg is not fixed well and he will reflect to the management.
Last but not the least that thanks for Ms. Jessy who toke my IDD call for my special request as we are coming from Hong Kong as because we just made booking less than 12hrs before check-in.
She really made remarks to my needs and why I know it's her who pick up my call and well prepared a room before our arrival as when we check-out, by a few chit chat and knows that it's her who received my calls and pay attention to our needs.
WWongAshleyMy family and I had a wonderful stay! When we first arrived at the entrance of the hotel, we were assisted by the bellhop, Mark Spencer, who was very nice and helpful during our arrival and leaving the hotel. And everything else that came after did not disappoint, the room was beautiful, the breakfast was nice. Would definitely come back again! 👍🏽
GGuest UserI arrived at 1300 hours, but the room was only available at 1500 hours. We requested a late check-out but were only allowed to stay until 1200 hours the next day. I even received a reminder phone call at 1155 hours, which seemed like they were urgently pushing me to leave
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