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Londoners must review it, the hotel is definitely worth a stay. Advantages: 1. Room and suite format, the hotel is relatively new and the room facilities are well maintained. 2. The service is very attentive. The butler will add the guest's WeChat account before check-in: 1. Understand the itinerary (which is convenient for sending a car to the port or hotel to pick you up), and someone will pick you up when you arrive at the store; 2. Learn that parents and children are traveling and there is a family member celebrating a birthday. The room is equipped with a small tent, the dolls are tied with balloons, and small gifts such as children's backpacks are prepared for the children. The atmosphere is full, and every staff member will make you feel at home and attentive. 3. Rich activities: If you are bringing children, don’t miss the hotel’s afternoon hand-making class time. You can participate in cupcake making activities. The teachers, venues and courses are all great. [Strong][Strong] 4. Huating's dining is worth experiencing. Breakfast, afternoon tea and happy hour are all of high quality, and the meals are highlights. Disadvantages: There is no view. It is in two buildings opposite Conrad and shares a swimming pool. But compared with its humanistic experience, the shortcomings are not worth mentioning. I would like to thank KATRINA Ye Jiaying, who was very considerate and responsible throughout the whole process. She helped us arrange a car to the airport until the end, without any worries. There is also the restaurant Frank Hu. After dinner, he took us to visit the Huating Restaurant. It has a strong British style and a brand new brand. What is attractive is not only the decoration service but also the stories that can be connected and told for a long time. Mr. Hu said It's very good, and you can tell that the staff at The Londoner themselves are passionate about the hotel, so their stories are fascinating. There are also some staff members, such as a handsome guy named Jin from Huating, and several ladies in the hand-making course who are very enthusiastic. The overall experience is perfect.

We are absolutely delighted with our stay at this hotel; it boasts impeccable cleanliness and a pleasant ambiance. It is our 33rd wedding anniversary, and the service provided is truly exceptional, with unexpected arrangements that made our stay at Galaxy Hotel unforgettable. We must commend the front desk staff, particularly Denny Wong, for his outstanding assistance and arrangements. Denny's helpful and caring demeanor, coupled with his enthusiastic approach towards guests, left a lasting impression on us. We sincerely appreciate Denny's excellent service and, without a doubt, plan to choose this hotel for our future stays.”

Ascott Macau is the hotel that I usually stay at during the past 2 years because its staff are friendly and helpful as well as efficiently .They will accede my request for upgrading the room if possible. The location of the hotel is excellent as it is closed to casinos, restaurants and transportation. I am sure to stay at this hotel on my next trip. Thanks to the staff handling my check in and check out, both of them are very nice.

Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the ****** can directly use Hong Kong dollars, otherwise you have to exchange them at the counter. Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills. Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free. Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening. We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man. Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.

We stay in the okura macau for 1 night but we have experience best quality services. Upon checking in, front desk staff namely johnny and val help us to assist our bookings and introduce different types of activities to offer specially the Grand Resorts deck. Also they give some gift for my kids a cute teddy bear. My son was so happy after he received the toy. Also from the housekeeping staff jaypee and allan assist us. The room so clean . We promise to stay again this hotel for our next vacation in macau.

Just stayed for four nights at MGM Cotai, had to add on an extra night at the last minute and the staff, particularly Shellee helped so much with this, going out of her way to make sure my room was decorated (was a celebration with friends), and making sure that notes were carefully made to assist me upon check-in. The free coach from/to the border was a huge help as well. Even after I checked out, Vincent walked my luggage for me to the shuttle area and was kind and generous. Drinks at the bar, though pricey, are really worth it. Someone is always there to help if needed and the twice daily room cleaning/turn down were so nice to have after a day exploring and when bed time came. Will be returning and bringing friends, so very happy to have this wonderful escape close to home. As a note to anyone visiting the area, convenience stores on the ***** are not easy to find or are closed, so bring cigs and snacks for times before you find a store with a taxi. Can't wait to return!

Good location. Transportation is convenient near bus stop and LRT. Plenty of restaurants and supermarket around hotel. Very easy walking to Nova mall. Room has great view of racecourse. Well mannered staff. Good value for money and well recommended to stay.

We were initially given a room which smelt strongly of cigarette smoke. Luckily once we told the staff, they immediate changed us to a better and much brighter room! Thank you for the quick service! The breakfast was really nice too

I didn't expect that the room was big, enough for some special occasion. This was our second time to booked in the hotel and this time the view was very nice. Next time if we have given a chance and have long holiday we will try again to book the same room 😊😉 The check in and check out was very smooth. Only that we cannot check in early because the room was not ready yet. We arrived before 2:00pm we still need to wait for 1 hour 😅😁 but the staff and nice.

The hotel is overall ok for a short stay. We choose it because on trip.com it was mentioned as one of the best for families due to the kids playground, but turns out it’s not the hotel’s, there is a FunZone that can be accessed publicly in the same complex (adults pay the entrance even if they want to accompany their kids, and they were not flexible to let one parent go inside even just for the last 1/2 hour before closing, to accompany our 1-year-old…). The complex is huge (includes the W hotel as well) and has access to a huge mall with plenty of food options. The main hotels of Macau are walking distance. Room was ok and view is stunning, but we found rice under the armchair that hadn’t been cleaned…