131/141 Esplanade, Cairns, Queensland, 4870, AustraliaView Hotel Details
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1 night
Crystalbrook Riley Guest Reviews
4.2/5
Very Good
94 review
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Verified reviews
Location4.3
Amenities4.2
Service4.0
Cleanliness4.2
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All reviews(94)
Positive reviews(85)
Reviews with photos/video(39)
Awesome stay(28)
Great swimming pool(24)
Friendly owner(17)
Breakfast was average(6)
Near shopping area(6)
Nice sea view(5)
Negative reviews(9)
ARTUR
Urban King
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 30, 2025
This hotels wins the first place among other hotels on our Cairns trip! Brand new with mazing staff who are always there to make your stay perfect. The hotel has four pools in this nice courtyard area facing the beach, so you can swim with the view. Yet, the pools are not crowded at all. Family pool doesn’t look like, yet it is shallow with sand, little fountains and everyone seemed to have fun in there. Rooms are spacious and the beds are super comfy. Balconies are made for outdoor use with furniture and even night light. The view is worth the price!
Harmony W
Resort King
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 2, 2025
We loved our stay at this hotel. We enjoyed the swimming pool so much. Room is clean and spacious with a lovely view over the balcony. The vibe at both bars is excellent reminding me I am in a holiday. Our room is in front of an elevator, so it is a bit noisy on the morning when people go down to the restaurant. The breakfast didn't meet my expectations. Sometimes food didn't get refilled fast enough. There is room for improvement.
JoelS
Urban King
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Staying at the circular block Rocco. Excellent conditions, extremely clean and large room.
Gillygilly
Resort King
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 23, 2024
Our family loved this place! We will definitely choose and recommend this if we or our friends visit Cairns again next time.
Kunyuan
Urban King
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Fantastic stay. Will definitely come back. The hotel offers excellent service and amenities. The rooms are clean and comfortable. The staff is friendly and helpful. Great location with easy access to attractions. Highly recommend!
Man Shim Debby
Urban King
Stayed in Aug 2024
Couples
25 review
5.0/5
Outstanding
Posted on Nov 6, 2024
It's a really lovely place to stay, near the beach and the muddy cafe.
Guest User
Panoramic Sea
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I mean wow where to begin. Lovely room looking over Cairns and the water. The roof top bar was also insane!! Lovely spot. Staff were friendly
Pierceli
Urban King
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Really cool hotel! Best pool!
eating225
Urban Twin
Stayed in Dec 2024
Family
10 review
3.5/5
Posted on Feb 1, 2025
It's really local, the swimming pool is nice, and everything else is... hard to describe. It's very close to the night market, and the Hilton Hotel is next door. You have to go down to get the hotel's drinking water, and the water is also very bad. There is no air conditioning in the lobby, no air conditioning in the elevator, and there is a smell in the room. You need to swipe the card to open the elevator, but it often doesn't work. Sometimes you have to press the card against it for it to work. You have to push the door very hard to open it, and there is no safety lock.
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Xiaotian🍃home
Urban King
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Facilities: Very good
Sanitation: Very good
Environment: Very good
Service: Very good
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Guest User
King Room with Sea View
Stayed in Dec 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 10, 2025
The sea view room is beautiful, except for the lack of a bathtub, there are no other problems
The next day, I went out to sea early in the morning and came back at 5:00 pm, and the room was not cleaned up yet.
There is a place on the first floor to provide drinking water, but there are no bottles in the room
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Xinyi
Resort King
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Very good service and facilities. I like the scent of shampoo and shower gel. The hotel is also very environmentally friendly. The swimming pool is very clean and the scenery is beautiful. It brought me a very good experience on this trip. I will come back to stay here if I have the chance to return to Cairns in the future!
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Moer
Urban Twin
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel has a beautiful environment and great scenery, suitable for all kinds of photography
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Anonymous User
Resort King
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel has a great environment and complete facilities. In addition to the swimming pool, there is also a spa and several restaurants and bars. The location is also good, right by the sea, a little far from the pier, but close to the night market and the city center. We booked a pool view room. After the hotel learned that we were on a honeymoon trip, they gave us a room on the top floor with both pool and sea views, and also gave us a honeymoon gift. The service attitude is really good. Although the breakfast is similar every day, it is delicious and worth the money.
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Guest User
Resort King
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
This is the most beautiful and best hotel I have stayed in Australia this time. It has a Japanese style. You can't just use tap water. Two bottles of glass bottles of water are provided on the first floor every day (one bottle was broken by a child on the night of check-in, and the service staff quickly cleaned it up). Regarding breakfast, there will be birds flying in the restaurant to steal food, so don't sit outside for breakfast, but everyone can live in harmony with the birds. Other meals are eaten outside, so I don't know how the meals are. Of course, the breakfast is not as rich as that of domestic five-star hotels (this seems to be the same). Regarding the room: The pool view room I chose is simply full marks. You can see the sea and the swimming pool, and the children also like it. Regarding facilities: The swimming pool downstairs is the highlight of the entire hotel. The bottom of the pool is fine sand. The children like it very much, and the adults lie flat on the shore. It really meets the needs of parents like us who come to relax with children. In addition, there are many parks for children to play outside the hotel, which is very good. I read all the itinerary reviews for this trip, so I must take the time to write about these hotels and itineraries and recommend them to people like me who are going to a country for the first time! Finally, I would like to praise Cairns for being a good place to take children. It is not so commercial, and you can slow down and go around. The city is small and convenient to go anywhere. It is great to walk. There is also an outdoor swimming pool and Ferris wheel in the city center. This is my favorite place for my children and I on this trip. Highly recommended, I hope direct flights to Cairns will be restored as soon as possible!