Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.4
Service8.8
Cleanliness8.4
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All reviews(130)
Positive reviews(28)
Reviews with photos/video(16)
Awesome stay(13)
Great service(11)
Close to beach(8)
Nice sea view(7)
Clean pool(7)
Great swimming pool(7)
Awesome rooms(6)
Negative reviews(2)
Esmiralda Balingit
Premier Bunk Bed
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 29, 2025
Love the location, walking distance to the beach. Clean and comfortable, friendly staffs.
Suin
Partial Ocean Deluxe
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 4, 2025
All the staff were so very kind and the room condition was the best! The buffet is really... delicious. If you stay for multiple nights, make sure to have breakfast at least one day! I also had dinner and it was fun because they put on a show. ㅎㅎ For environmental protection, they clean every other day and if you don't leave the green card next to the bed on the bed, they won't change the bedding during cleaning. The ocean view was the best and the service was also very satisfactory!
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Guest User
Ocean Front Club With Club Lounge Access
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 2, 2025
It's located a little outside of Tamuning, but the La Seine buffet is good and the breakfast is okay. It was even better because I could use the lounge.
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Guest User
Ocean Front Club With Club Lounge Access
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 20, 2025
Hello, I returned safely after a pleasant honeymoon. ㅎㅎ
First of all, it was an honor to stay at Lotte Hotel.
However, when I checked in, dust was gathered in the corners so much that it was visible. It even stayed on the blanket, so my wife, who has a sensitive nose, had a hard time. Other than that, the view was so beautiful that I was impressed, and I was so grateful for the kindness.
The food was delicious and suited my taste, so I was really glad!!
Anyway, my honeymoon was so successful, so I would like to thank everyone.
The weather was so nice until the day I left that I hesitated to return.ㅜㅜ
If I get another chance, I would like to use it again.
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JUHYUNG
Partial Ocean Premier
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 16, 2025
The hotel is largely divided into two parts, the Tower Wing and the Island Wing, and I booked the Island Wing. Later, I found out that the Tower Wing had slightly smaller rooms, but it seemed a bit cleaner than the Island Wing.
The rooms were spacious and nice, but they felt a bit old, and there were some disappointing parts, such as the doors not opening well or the lack of a screen door.
They clean every other day (even days and even rooms), but they provide amenities (water, towels, etc.) if you ask for them.
There were also Korean staff members, so there were no communication problems, and everyone was kind.
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Guest User
Family Suite
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Feb 5, 2025
The hotel is old, but it is clean and nice.
The staff is also friendly.
If you are traveling with your parents, it would be better because there are many Korean staff.
I stayed in a family suite, so the view was not that great.
But it had a kitchen, so it was good for making simple meals.
If you want a more stylish interior, Dusit Thani is good.
It is close to downtown and connected to The Plaza Mall,
so it is convenient to visit Honolulu Cookies or Stussy stores.
Conclusion!!
If you don't want to spend a lot on accommodations, but
don't want to go to an ambiguous place, I recommend Lotte!!
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Locked_04
Partial Ocean Deluxe
Stayed in Feb 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Mar 20, 2025
I am satisfied except that room service disappeared after Corona.
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Guest User
Ocean Front Deluxe
Stayed in Nov 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Jan 17, 2025
The hotel staff's service is great, and there's a Starbucks on the first floor.
The sea view room has a beautiful view. You can see the endless seaside from the room. (You can also see the hotel facilities next door XD)
It's a pity that when I stepped into the room, I saw scraps of paper stuck to the floor. Cleanliness needs to be improved. In addition, the headboard in the room is a bit old (it has spots on it), the TV is not a smart TV, and there is no option to click on the remote control to connect to YT.
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코카콜라엄니
Ocean Front Deluxe
Stayed in Nov 2024
Couple
1 review
8.5/10
Very Good
Posted on Dec 24, 2024
ㅡ No need to bring a separate shower, toothpaste + shampoo, totally different from our emotions
ㅡ Weak water pressure in the bathroom, the shower booth is attached to the bathroom bathtub
So it feels dry (be careful) It can be Han River,
ㅡ The swimming pool (on the way to the beach) is well-maintained
ㅡ The Korean people at the front desk are so so kind 👍
ㅡ Make sure to eat breakfast at least once (the menu is really diverse and the Korean set meal is really good👍)
If there's one thing that's a bit disappointing, it's that the distance from the front desk to the room is a bit far
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sangmoon
Partial Ocean Deluxe
Stayed in Oct 2024
Couple
79 review
10/10
Outstanding
Posted on Nov 6, 2024
It's expensive, but worth it. The breakfast is really good, and the sunset view from the pool is amazing. The staff was very friendly, which was nice.
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Anonymous User
Ocean Front Deluxe
Stayed in Mar 2025
Family
2 review
3.5/10
Posted on May 1, 2025
The hotel is so dirty ㅜㅜ Instead of perfume, it smells like meat ㅠㅠ The bathroom is full of mold
I don't want to use Lotte Hotel ㅠㅠ It's so dirty
It's not even a facility
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GONG
Partial Ocean Deluxe
Stayed in Apr 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on May 25, 2025
The facilities are old, but it's comfortable because there are a lot of Korean employees.
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Guest User
Ocean Front Deluxe
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 13, 2024
The view is amazing~ First of all, it's good that there are a lot of Korean employees, and it's also good that there's a Starbucks on the first floor. The pool is nice, and the ocean right in front is nice too.
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ナガラヤ
Partial Ocean Deluxe
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 24, 2025
The building is a little old, but the location is the best. There are supermarkets and restaurants within a few minutes' walk, and you can go directly to the sea from the poolside. There are a lot of people at Tumon Beach, but in front of the Lotte Hotel it was relatively empty and I was able to take a lot of great photos. There were people who rented out SUPs and kayaks for a little money, so I had a lot of fun!
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ROKSF2013
Ocean Front Deluxe
Stayed in Jan 2025
Family
47 review
9.0/10
Great
Posted on May 2, 2025
The old facilities and parking lot are a bit disappointing, but the breakfast is good and the Korean front desk is connected to the necessary things, so I was able to rest comfortably after requesting them~