To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(80)
Positive reviews(77)
Reviews with photos/video(8)
Clean and tidy(12)
Friendly staff(10)
Awesome stay(8)
Great location(8)
Delicious breakfast(6)
Negative reviews(3)
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Jan 1, 2025
Nothing to complain about, gets the job done. Budget friendly hotel.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Opreration Manager
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Aug 7, 2024
We booked this hotel last min, everything was good until we entered our room a very strong smell of cigarette was in the room it was clearly a smoking room which we never asked for it!
There was no shampoo at all just body wash!
Lastly we asked for late check out and they offered us 2pm, but the cleaner came and knock since 12:30pm which was pretty annoying.
I would never visit this place .
Response from Property: Dear GuestThank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the opinions of our guests.We would like to express our apologies for the negative experience you have had. We deeply regret that we could not meet your expectations, such as the cigarette odor in your room. Normally our hotel check-out time is 12:00; our team member in charge can give late check-out according to the availability of the hotel. In order to make the rooms ready for our other guests during peak periods, our colleagues have provided you with availability according to the most convenient time possible.We would like to thank you once again for sharing your opinions about our services with us and we would like to state that we will be happy to serve you again on your next trip.Best regards,Levent ergin - Front Office Manager
Muhammad
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jun 2024
Couples
5 review
4.5/5
Great
Posted on Jul 10, 2024
Good, simple and easy. Recommended for all travellers
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent ergin - Front Office Team
stan mark
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 12, 2024
It was a nice experience being hosted by ibis bursa everything was perfect!
Response from Property: Dear Guest;We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Front Office Manager
Sarisa
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
excellent
Response from Property: Dear Sarisa,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Opreration Manager
Humaid HH
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Nov 2022
Family
34 review
3.7/5
Posted on Jan 1, 2023
Clean room , good staff.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Saif Albattashi
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Jul 2022
Travel with friends
31 review
4.5/5
Great
Posted on Aug 24, 2022
The hotel is clean and recommended for family and profess stay but it far away from bursa attractions. Recommended for those who have vehicle .
Response from Property: Dear guest;We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent ERGIN - Front Office Manager
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2023
Business travelers
1 review
3.5/5
Posted on Feb 24, 2023
Temizlik güzel, kahvaltı yeterli.
Odalar orta halli, yatak hiç konforlu değil.
Personel eksikliğinden ötürü galiba Banyo Duş gideri sürekli tıkanıyor, temizlik biraz fazla geç saatte yapılıyor, 1.katta sürekli bir yol sesi var.
Response from Property: Dear Guest,
Thank you for taking the time to comment on our hotel and for drawing our attention to the issues! As a result of my meeting with the relevant team leaders, I would like to inform you that the necessary precautions have been taken to prevent the same situation from occurring again in the future. We would be happy to host you again in our hotel as soon as possible.
Regards,
Levent Ergin - Front Office manager
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Apr 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on May 31, 2023
Very clean. New hotel. New carpet. Nicer location
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Front Office Manager
Rubz@
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Aug 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Nov 19, 2023
Good experience
Response from Property: Dear guest;First of all, we wish you healthy and beautiful days.Thank you for taking the time to review our hotel! We would be happy to host you again in our hotel as soon as possible.Regards,Levent Ergin - Front Office Manager
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Nov 30, 2024
Facilities: Except the TV, other facilities are OK. Parking is convenient. There are many varieties of buffet. The taste is very good. The service staff can communicate in English. There are many hotels nearby. There are often exhibitions, so reservations are required in advance.
Original TextTranslated by Google
Response from Property: Dear Guest;Thank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the positive opinions of our guests.Thank you for your feedback. We are sorry for the inconvenience you experienced due to the TV not working; we have informed our technical team to prevent such problems from recurring. Your positive comments about the parking lot, buffet variety, flavors and communication skills of our service staff made us happy. Your reminder about the intensity during the exhibition periods is also very valuable. We would be happy to welcome you better during your next stayBest Regards Levent Ergin - Operation Manager
Darican
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 13, 2024
A good location right next to BUTTİM for those attending events and conferences.
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz,Otelimizin konumunu etkinlik ve konferanslar için uygun bulmanız bizleri mutlu etti. BUTTİM'in hemen yanında yer alıyor olmamız, konaklamalarınıza kolaylık sağladığı için memnuniyet duyuyoruz.Sizleri tekrar ağırlamaktan mutluluk duyarız.Saygılarımızla,Levent Ergin - Operasyon Müdürü
mesut
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 3, 2025
We were generally satisfied. Our room was clean. Breakfast was sufficient. There was plenty of variety and the products were fresh.
Original TextTranslated by Google
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Opreration Manager
Anonymous User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2025
Business travelers
9 review
2.5/5
Posted on Feb 8, 2025
It was very bad. No attention was paid to cleanliness. The bathroom was flooded.
Original TextTranslated by Google
Response from Property: Dear guest;Thank you for bringing to our attention your experience during your stay at ibis Hotel Bursa. First of all, we would like to apologize for not being able to reflect our international service quality during your stay.First of all, we would like to express our regret for the negative experience you had. It is our top priority to provide our guests with a comfortable and hygienic stay. As a result of the meeting with the team members regarding the negative experience you had, I would like to inform you that the necessary measures will be taken to prevent the same situation from occurring again in the future.Your feedback is very valuable to us and we look forward to welcoming you again and having the opportunity to offer you a better experience.Sincerely,Levent Ergin - Operations Manager
Anonymous User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
All the staff are great, I especially thank Ms. Ceren who works in the bar and restaurant department. She takes such good care of me that I feel at home.
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz,ibis Bursa ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Otelimizde konakladığınız ve değerli geri bildiriminizi paylaştığınız için çok teşekkür ederiz. Tüm personelimizin hizmetinden memnun kalmanız bizi çok mutlu etti. Özellikle Ceren Hanım’ın ilgisinden memnun olmanız ve sizi evinizde gibi hissettirmesi bizim için gurur verici. Kendisine övgülerinizi mutlaka ileteceğiz. Sizi tekrar ağırlamaktan mutluluk duyarız.Saygılarımızla,Levent Ergin - Ön Büro Müdürü