Orea Resort Santon Brno

"Had a wonderful two night stay here with our toddler. This resort is extremely family friendly with a great sauna area for adults. When we checked in, we were given a little gift bag for our son and asked if we wanted a bed made up for him. When we said yes, we were given the option of a crib or a cot. The cot was made up quickly and we were given extra towels for our son and even kids shampoo. We were also able to get a kids robe for him to use. There is a small play area next to the restaurant. The breakfast buffet included Prosecco, a barista who makes fresh coffee, and lots of food options. The hotel has two pools: a shallow rooftop pool and a deeper indoor pool. You can order drinks at either of them. You can also rent bikes from reception. We appreciated everything the resort offered. The only thing that the room was missing was a microwave (it had a small fridge). Not sure if the bigger family rooms include one or not. It was still a great stay!"

Maximus Resort

"Awful service and waste of money. I wanted to spend a relaxing weekend and I received the exact opposite. The wellness is packed with all sort of guests, many even smoke (outside the area) but still carry on the bad smell. The sleep was terrible, last night there was a wedding party, with high volume music, until the late hours (3?). In a wellness resort???? I'm there to relax and enjoy quiet, not in a teenager hostel!!! FGS!!! The desk staff is useless and not prepared for a wannabe 4 starts. I had a problem in the room with A/C, too cold and there was only one operator, not answering the phone, so I had to go to the reception and ask for support that she could not give, as she could not leave the desk. She asked me to wait 2 hours for the maintenance operator to arrive in site. What if I had waterpipe fluds or a fire? Should I wait in the room for 2 hrs?? She could not come up with any solution, not even asking me to wait at the bar or changing room. Just 'I'm sorry'. I asked to call the manager and manager wasn't answering the phone...Nice!! At first she told me there werent other rooms available, when I became really upset and told her this wasnt a 4 starts service...something magic happened...there was a room I could move in...WOW! I needed to get mad, in a wellness resort, to be able to get a room I could rest in. Breakfast is basic, many products offered but low quality. Cold cut, as ham and salmon had a terrible colour, scrumble eggs were waterish and pastries tasteless. I had much better breakfast elsewere. Never again"

Avanti Hotel

"The hotel is nice and the breakfast is above average. Parking situation is good and the Spa quite ok. Unfortunately I had a heavy diarrhea. Although every room has a complementary bottle of water, the hotel was unable or unwilling to supply me a second bottle ( of cause we offer to pay for it ) after 10 pm. I still don't understand what's the problem to supply a simple bottle for a ill guest."

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