Read genuine traveler ratings & reviews to find your perfect stay.
9.2/10
Great
CCOOKIE SHUMy stay was absolutely delightful! The room was spacious, bright, and designed with a modern minimalist style that created a relaxing atmosphere. The bathroom amenities exceeded expectations-premium toiletries and even a Dyson hairdryer, a thoughtful touch that elevated the experience.
The bedding was plush and comfortable, and cleanliness was impeccable-every corner was spotless. The location was ideal, especially convenient for early flights or late arrivals.
Staff were warm and efficient during check-in. Overall, this hotel delivers excellent value, comfort, and convenience. Highly recommended!
AAnonymous UserThe airport shuttle driver and the luggage handlers were all excellent! The room was spacious, and the complimentary breakfast was simple but perfectly adequate for us since we were catching a flight. The staff who spoke Japanese and English were very helpful; I've used English and basic Japanese on my previous stays. The only negative experience I had was on May 27, 2026, around 6:30 PM, when a male staff member at the front desk who spoke Chinese, and was standing in the middle while I was using the self-check-in, had a very poor attitude. He really brought down the overall service quality of the hotel.
AAnonymous UserThe new wing's facilities are quite good, but a common issue in both the new and old sections is that the shower water temperature control isn't very responsive; it's either too cold or too hot, which is quite annoying.
I'd like to specially commend a Chinese male staff member with glasses at the front desk. He was very dedicated and thoughtful. I came down to ask about facial tissues because I couldn't find any in my room. He not only told me where to find the spare tissues but also, just in case, went to the storage room to get a whole box for me. I really appreciate his help, as otherwise, if there were none in the room, I would have had to make another trip!
The shuttle bus service is very convenient. I'm sharing this for those who need it. One morning, there were only two minutes left before departure, and I was still in the elevator, feeling anxious. When I stepped out, I saw five or six smiling drivers and porters waiting there, with the luggage compartment doors open. It was a very reassuring sight 😌
GGuest UserWe stayed at the hotel because we had an early morning flight back home the next day. The shuttle bus service provided by the hotel is so convenient for us to reach the airport on time. A 24hrs My Family Mart is great too so that we did not need to travel out for those late night or early morning snack. We even managed to wash our clothes using the coin operated washing machine and dryer before heading home. Will recommend the hotel for anyone who needs airport shuttle service or early flight.
GGuest UserThe hotel is conveniently next to Keisei Barita station. Just remember to take the escalators going down to the street level where the hotel is; Google Maps directly me to a much longer route which was a waste of time.
The hotel room is smallish in size; not sure if it is normal for this area. Cleanliness is very good despite the hotel on the aged side (based on the room setup/ deco).
Breakfast was small spread but definitely good enough. Special mention about this blended drink of Pumpkin and Soy Milk, nice!
Rates wise it is more competitive compared to the other immediate hotels so I won’t mind staying there again.
AAnonymous UserThis location is close to airport Terminals 1, 2, and 3. It's less than a 30-minute bus ride. They offer a complimentary shuttle bus from the airport or Narita train station to the hotel. For early morning departures, the bus from the airport starts after 6 AM, with the last bus around 11:30 PM. You can check the hotel or bus schedules online.
NNuchsarang U.Near the narita station. The room is quite small. There is transporting bus to narita airport but if your flight is early, you should check the time either way the staff. If there is no transporting bus, You can take train to NRT just a few minutes, very easy.
NNRosley~Cleanliness is impeccable. Great for a night/layover
Twice i used this hotel if I'm doing any domestic flights in between Japan. As it's has free airport shuttle for hotel guests.
It does have scheduled timing to AEON shopping mall of your flight arrives in the morning it's good to catch the bus. Else just make do with the convenience store at the hotel lobby. (Got my sandwich/sushi/drinks from the store, closes at 2am of not mistaken)
Huge hotel, large capacity but a very well maintained one through years.
Amazing, if you ever fly into Narita airport i highly recommend to try & immerse yourself into this old classic building.
Worth the value for a night or two for a gd comfy rest.
** I bought the japan 🍈 from Kamata Tokyo and had carried it all the way via train into Narita..I wish to eat it before i leave for my flight following afternoon.. had asked reception staff to borrow a table knife so i could cut the melon unfortunately for safety reason they doesn't permit of such, hence i cut it into half with a wooden chopsticks and scoop the flesh off 🥄**
Ooshiiii 😋
Happy a precious, pretty looking melon didn't go to waste :D
AAnonymous UserAccess from Narita Airport appears to be limited to Uber, so it may be a little inconvenient for those without a car. It's located away from the main road, so it's quiet. I was able to rest well. The gentle front desk staff were soothing.
I booked a twin room, but it turned out to be a triple room, which was very spacious.
I didn't use the large public bath or eat at the breakfast area, so I can't comment on that.
There is a coin laundry, which has a selection of Japanese manga.
There is some food for sale in front of the front desk, but it may not be enough, so I recommend buying some at the airport or a convenience store beforehand.
LLeonThe location is super convenient, just around the corner from both Narita train stations. Naritasan Shinshoji Temple is a little over a kilometer down one road, which is a great spot, and there's delicious unagi (eel) rice nearby. The room isn't small and even has a bathtub.
What are some great hotel promotions for property with Breakfast in Narita?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.