Name: Palazzo Dama - Preferred Hotels & Resorts
Address: Rome, Italy
Rating: 8.9

United Kingdom

London

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Hotel receptionists are helpful and friendly. I only had unhappy experience with house-keeping staff. First time, I closed the door leaving the key inside, an young house keeper passed by, I politely asked for her help. She told me “contact reception” with impolite attitude, walk away immediately but I still can hear her mumbled “ it’s not my  work”. Second time, I and my friend came to her room while the house keeper doing cleaning, we saw her put all stuffs ( coffee, tea, water bottle) in the Garbage bin and refill in the room. Is it a common practice in the hotel? Even though the coffee sachets, water bottle sealed, but garbage bin is used for garbage,  not for those things.

Fantastic hotel! Beautiful rooms, a spa, excellent service, and genuinely in a prime location.

Highly recommend 
The service is excellent 
The location is convenient (Central Line- 2 minutes walk; Paddington Station-5 minutes walk)
Also it is quiet, so no big worries about ur sleep (at least for me, it is)

Excellent location and love the hotel ambiences. Small disappointment about the service, there are no sanitary (toothbrush) kit and slipper in the room and hotel does not supply at all even asking for it. And room space on the small side but nice layout so make it easy to use. 

It is by far my favorite hotel in London. The staff is very helpful especially Bianca, Fareed, and the manager. They have been very welcoming and very supportive to enjoy my stay with my family (my wife and my 3 kids). Their attention to details of comfort is highly appreciated. I got supervisors checking if everything is ok, and I get a message in my phone if a half day passed to double check if they want my room to be cleaned as they have been seeing the privacy sign was on from last night. Wonderful experience.

This was my favorite hotel on my trip to London. It's a quiet place amidst the bustle of the city. Every staff member was incredibly welcoming and attentive. The staff also spoke Chinese, and the young man from Hong Kong gave a very clear introduction. While the room wasn't large, it was well-designed. I brought my child here for exercise, and we let her talk with any questions I had. Every staff member was incredibly helpful, including the bellhop and the front desk staff who were always helpful if I needed a taxi. This made me really love London.

The room was simply and stylishly decorated, the bedding was clean and hygienic, and someone cleaned the room every day. The only drawback was that we couldn't find slippers. When we ordered the hotel, they said they would provide slippers, but fortunately we brought our own slippers to wear on the plane, so we didn't ask the hotel for them in the end.

This hotel did not have to say. I will stay in the next time, the service and location are first class, and the hygiene level is very good.

The hotel is very well decorated in French style, and the service staff is also very good. However, the design of the entire hotel is not practical. 1. There is no shower curtain at the shower location, and the shower water is all out of the place 2. The toilet has no heating, and the door is closed at night. It is very damp and cold to go to the bathroom in the morning (the toilet door must be closed, otherwise light will come in through the toilet window) 3. The sauna is also very funny, with three or four locations, but no door locks, and both men and women can come in. The sauna room is not hot 4. The shower water is also very small 5. It is close to the subway, but it takes 30 minutes to take the subway to the scenic spot 6. The hotel is also very dim, and the room is also dim. I like a room with more light

Highly recommended, the location is superior, on the edge of Concord Square, 5 minutes walk from Metro Line 1. It takes 5 minutes to walk to the main Chanel store on Compon Street, surrounded by famous boutiques. The only shortcoming is that there is no supermarket nearby, and the only nearest Carrefour Express is a 10-minute walk. The breakfast is not bad, you can order some hot food.

The geographical environment is excellent. It is the first stop when I come to Paris. I have stayed here many times. It is very convenient for shopping. It is on the Lafayette Street and the Arc de Triomphe.

Five-star hotel five-star service, everything is good, the suite has a large terrace, suitable for a drink in the evening Haha, there is a handsome little English brother at the front desk
The hotel also has a free spa, but the schedule is too tight and the opportunity to do it is a bit wasteful. The hotel is very close to the Arc de Triomphe, walk for 5-10 minutes

非常華麗、古色古香的酒店，職員懂英語、有禮貌。餐廳非常優秀，甚至有點後悔太多在外面食飯。

房間內只能在細小的窗戶看到細小的艾菲爾鐵塔。如果為了看到艾菲爾鐵塔才選這間酒店的話，就不要選。

但整體而言，這還是一間很讚的酒店。

One of the best hotels I’ve stayed in, friendly staffs and comfortable environment! There’s a lot of food nearby too.

The rooms in the old buildings in the Little Paris area are relatively small, and the front desk has no problem communicating in English and is very welcoming. It is less than 500 meters from the subway station. It is very convenient to go everywhere. It is very close to the Eiffel Tower and can be walked. I still take the subway to go to the Arc de Triomphe. It takes about 30 minutes on foot. There is a larger supermarket called *** just 400 meters away. ***, the small supermarket downstairs doesn’t have that many items and is a bit more expensive. Breakfast was mediocre.

The hotel was renovated in 1997. The style of the room decoration is a bit old, but it is very clean, and the downstairs spa pool has been renovated. Someone sang at night, very good. It is the old European hotel with a lot of taste, cost-effective, recommended.

The hotel is full of design. Although it is small, it is exquisite everywhere. The attitude of the service staff is relatively good. After staying for a few days, only one female front desk employee was a little arrogant. She had to correct my pronunciation even though she had a strong Italian accent. The soft drinks in the mini bar are free and replenished in time every day. The hotel breakfast is relatively rich. The restaurant is not big. The breakfast time is 7-11 o'clock, which is very humane. The music played in the restaurant is also very chill, but the variety of dishes does not change every day, which cannot be compared with large hotels. The coffee is very delicious! The location of the hotel is also very good. You can walk to almost all popular scenic spots and business districts. I stayed with my children. The hotel's attitude towards children is also very good, and children's slippers are specially prepared. I didn't find any compatriots during these few days. I recommend compatriots to stay in Rome. Generally speaking, this is the best hotel I have stayed in for more than a month in Europe.

The location is superior, within walking distance to the Spanish Steps, and only three to five minutes away from the shopping street.

The service is not bad, everything you need is there. There are many welcome fruits, and the glass of mineral water is placed on the bedside after turning down the bed. There are scales! This is very important!

The room is quite big, with a balcony, but unfortunately there is no view. However, the terrace bar on the top floor has a nice view, overlooking St. Peter's Basilica, it is very pleasant to drink a glass of wine.

I highly recommend this hotel. It was a very good hotel for me to stay in.
￼The staff are polite and helpful, the beds are comfortable, and the location is great
￼Comparable to five-star hotels


I highly recommend this hotel. It was a very good hotel for me to stay in.
The staff are polite and helpful, the beds are comfortable, and the location is great
Comparable to five-star hotels

This is the most luxurious hotel on this trip.
When we booked a 3-person room, we should have directly opened the connecting door of the two adjacent double rooms and turned them into suites for us. The area of ​​a standard room is not large.
The hotel provides welcome champagne, handwritten welcome cards, and ACQUA DI PARMA for bath products.
The bed is relatively comfortable, the bath towels are thick and soft, and the mini bar has a rich variety. Two free bottles of mineral water and sparkling water are provided daily.
Opposite the hotel is a military-related government department, so there are soldiers on hand throughout the day, which makes me feel instantly safe. Of course, the curtains may not be fully open during the day, because it is too close to the office building opposite.
The location is very good. It is only ten minutes' walk from Castel Angel and Vatican City. It is very comfortable to run along the river in the morning.
The only thing that is not ideal is that there are too few types of breakfast, each person has a fixed set, and there are a small amount of self-service fruits, yogurt and drinks.

The hotel is in an excellent location, just outside Venice Square, walking distance to Trevi Fountain, Plaza Spain, and the Colosseum. The service is also very good, the toiletries are from Bvlgari, and the extra bed previously requested is also made early. It was originally a small and fine hotel, so the room was not particularly large, but everything else was good. Breakfast was delivered to the room, and all kinds of bread, jam, coffee, milk, and foreigner's breakfast were just that, it was rich. Will consider living here again

The hotel itself is great. We loved the room with a terrace, amenities are Acqua di Parma, staff is lovely. The bar is lively however some staff of the bar are a little rude to hotel costumers (just some of them, others are great). The pool is amazing. We will be back here.

Preferred

Columbus

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