Ibis Styles Batam Nagoya Reviews

I realised at the counter at 2nd shift is very very busy especially your staff working alone it suppose 2 or 3 person instead 1 person. Management if you like to cut underpaid your staff make sure you came doesn't on 2nd shift and study what is going on. And the service is very slow especially on the 2nd shift.

My second stay in this hotel. It is not the best location but very easy to get there from the town center or ferry terminals or airport. This is precisely why I like this hotel, since it's not crowded. Room is spacious enough, with some clever design solutions to its layout. Overall, it's worth the price, I can't complain.

Strategy location, easy and smooth checkin, reception very friendly. But have a one problem, freezer it’s not function as well just using for warm not for cool and also not provided iron at room. So far, everything ok, I’m very happy with my husband stay at Ibis Style Nogoya Hotel😘❤️

The bedsheets, blanket & towels are stained with either black/ yellow stains. Despite requests to change, it's still the same quality. Breakfast does not taste good.

Rooms not exactly clean and we wondered if the towels were floor mats. Location is convenient to go elsewhere but nothing literally nearby. breakfast was okay. Staff friendly.

A very good hotel to stay. Staff are friendly and helpful. Clean and good location.

simple and fuss free hotel. near to nagoya hill, 10 mins drive. hotel provides shuttle to some of the prominent malls.

Easy check in process, and the staff fully helpful when we got lil problem with the door..

convinient to grab or gojek anywhere to the city area

This us our 2nd time staying in this hotel. There are few things that need some improvements. - Rooms are spacious and clean. Keep it up. - Room is lack of toiletries such shower cap, disposable shaver. If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms. - Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time. - Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out. - The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool. I hope things can be improve further.

service speed could be better if more manpower are hired, lift can be on maintenance without any notice and no information were passed down to guests that there's a backup lift for guests to head down..mineral waters are very limited to guests per day and staffs will be very reluctant to get them for you from the receptionist... be prepared to get your own water from the nearest hypermarket.

Good service from staff to remind me of the IDR100K deposit. Got no shops around the hotel. And the only hotel i been to without hand bar soap.

The room was great and spacious however if you want to go to a mall you will need to take a grab.

Room was great, reception was able to attend to my request.