Hotels in Changping Town/Shisanling Resort, Beijing

This is my third time staying at Atour, and it's consistently a high-quality hotel experience. Service: The staff's attitude is, as always, exceptionally good. They feel very 'human' and genuinely think from the guest's perspective, especially when assigning rooms. They proactively inform guests about room conditions, ensuring no subpar rooms are assigned. Cleanliness: The room's cleanliness is excellent. Both the sheets and towels have a faint, reassuring scent of disinfectant. They even provide disinfectant wipes next to the smart toilet, which is a thoughtful touch. Facilities: The entire room is smart-enabled. The TV has screen mirroring, there's a mini-fridge, and the hairdryer is a high-speed one.

1. **Check-in:** The check-in process was inefficient. They strictly enforce the 2 PM check-in time, and there was a very long line with only two front desk staff members. It got even slower when foreign guests were checking in. It wasn't even that crowded during the National Day holiday. 2. **Room:** The room was very spacious. We booked a mountain-view room, and since we had kids, we had to push the beds together. Due to the bed design, there was a huge gap at the headboard, so next time we'll have to request bed guards. The glass was quite old, and the buttons in the room weren't very responsive. With two children, we were missing children's toiletries, slippers, and bathrobes, which had to be sent up separately. Shower gel and other amenities were only available in specific kids' rooms. It would be better if they provided slippers for the hot spring area next time; the disposable ones were quite slippery. 3. **Hotel Activities:** During the National Day holiday, there were activities every morning and afternoon, which the kids really enjoyed. Some required an extra charge. I'd recommend registering for the activities when you actually participate to get the discount (I used up my registration slot early by using the link over Wi-Fi the day before, which used up my mobile data). 4. **Water Park:** The room indicated complimentary tickets for two adults and one child. 'Child' means under 120cm, which is already free, so the hotel giving another 'complimentary' ticket felt a bit redundant. There are three pools in total. The largest one had a suitable water temperature, but the two smaller pools were cold. There were children running and playing wildly on the slides, and I suggest staff supervise and remind them to be careful. There are many outdoor hot springs, but one bubble pool was super cold, and the bubbles were covered in dirty mud, with no one cleaning it. There was also a lack of information about the outdoor hot springs; you had to walk to each one to find out the temperature and what kind of spring it was. There was no conditioner in the showers, so I recommend bringing your own. 5. **Kids' Club:** It was quite small, and the provided socks weren't non-slip. The kids played for a bit and then got bored. 6. **Hotel Breakfast:** The wontons were nowhere to be found... but all the bread was delicious! A hot bowl of noodles chased away the autumn chill. The corn porridge was mislabeled as millet porridge. Overall, there wasn't a huge variety of dishes, for example, only two types of cold dishes and two types of fruit. 7. **Service:** Feedback was addressed and handled promptly. The service was super satisfying!

It's very close to Taikang Yanyuan Rehabilitation Hospital, within walking distance. I chose to stay one night because my family member was hospitalized there, to avoid the hassle of traveling back and forth. It's one of the higher-standard hotels in the entire hotel range; it's new, and the rooms are larger than those in the city. Although you need to call ahead to get into the underground parking garage, it's spacious enough to park horizontally. The robot food delivery service is also a great option for those who are awkward about parking. It's within walking distance of Taikang Yanyuan Rehabilitation Hospital, and if you drive, you don't need to make a U-turn; you can take another route and turn one block to get to the hospital. I was very satisfied and slept well for eight hours amidst the anxiety of my family member's hospitalization.

The hotel is right next to the subway station, which makes getting around incredibly convenient. The breakfast and the hotel environment were also very good. Since the hotel just opened, the facilities are all quite new. However, when we checked in, the front desk didn't inform us that our room had been upgraded. We only received a street-view room. Yet, when the hotel followed up later, they claimed we had been upgraded, which left me a bit confused.

The first time I stayed at the hotel here, the front desk service was very intimate, and he was very good at asking him. The handling was very fast. As soon as I entered the hotel, I felt very neat. The facilities in the room were very new and very complete. The bath towels and toilet pads were disposable. It feels very intimate  The room is equipped with a table wardrobe and an air purifier. It is very quiet. There is also a small refrigerator. If you order takeaway, there is a small robot to the door. It feels very safe and hygienic.  If I stay in the hotel next time, I will definitely give priority to staying at his house 

There are many hot spring pools, catering to different needs, both indoors and outdoors. The pools are clean and come in various temperatures. There's also a swimming pool. Breakfast was decent, but the hot springs offer excellent value for money. I'll definitely come back again.

The hotel environment is quite good, near Changping Station. After exiting the subway station, you walk past the government building, and the whole street is very clean. It's about a 10-minute walk, which is acceptable and not too far. Since the hotel is newly opened, everything generally feels new and complete. The main highlight is the excellent front desk service; they actively responded to and resolved all issues I brought up, and even granted a late checkout. The room cleanliness is also the best among the hotels in the surrounding area. I've stayed at several hotels, big and small, in Changping District, and if I need to choose a hotel again next time, this one is definitely my top pick!

Although the room facilities are not comparable to those of a star-rated hotel, they are complete, have no formaldehyde smell, use environmentally friendly materials, are clean and tidy, and have a beautiful environment. In particular, the service is warm and attentive. I look forward to staying here again.

The setting is wonderful; I never expected to find such an authentic 'Old Beijing grand courtyard' feel in Changping. Once you step inside, it's a completely different world. The room, service, and general ambiance were all decent. My only minor complaint is that our room lacked a window, which made the air feel a little stuffy.

Overall, my stay was great. The room was clean with no strange odors, and the soundproofing was excellent. The front desk staff were polite and responded promptly. The environment was cozy and pleasant to live in, and it was easy to get around. It's a relaxing place to stay and definitely recommended.