TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)

TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport) Reviews

TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)

Building 5&6, No.3 Tianzhu Middle Street, Shunyi District, Beijing, ChinaSee Hotel Details
TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)
TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)TRUE GO S Hotel (Beijing New International Exhibition Center Capital Airport)
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Guest Reviews

9.6/10
Excellent
7825 review
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(7825)
Positive reviews(7731)
Reviews with photos/video(1237)
Offers pick-up/drop-offs(1708)
Close to airport(1126)
Easy to get around(1001)
Classy environment(820)
Friendly front desk staff(726)
Perfect for business trips(384)
Delicious breakfast(288)
Excellent afternoon tea(25)
Negative reviews(94)
Guest User
Smart Boutique Standard Room
Stayed in Mar 2025
Business traveler
8 review
8.0/10
Very Good
Posted on May 1, 2025
quite nice for business stay, close airport , have service to airport
Response from Property: 尊敬的賓客您好!非常感謝您對酒店的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在秋果的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Lueur
Smart Boutique Standard Room
Stayed in Feb 2025
Solo traveler
2 review
7.0/10
Posted on Mar 15, 2025
It’s near airport and has drop off service to airport. If you have like layover then it’s great hotel to rest, easy to go to airport. But there’s nothing near around hotel like mall, shops just I saw lots of car fixings. It’s very close to airport so planes fly around and might seem very noisy yet they give ear protection i think i don’t know how to call that, it was not problem for me because i’m a heavy sleeper. It has service robot that was cute. Overall pretty good🌟
6/8
Response from Property: The most valuable encounter is to meet a look at a certain moment after going through thousands of mountains and rivers. Every smile is full of warmth and understanding of you. For example, I met you, my dear, at this moment. Xiaoqiu also met the most valuable encounter at this moment. Thank you for your recognition and encouragement. Xiaoqiu will continue to work hard.
MARIIA
Smart Boutique Standard Room
Stayed in Feb 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Mar 20, 2025
I needed some hotel close to the airport. The hotel has perfect location. The facility and location of the hotel is good! Will definitely recommend for short stay business travellers. Comfortable courtyard and excellent breakfast too!
Response from Property: 尊敬的賓客您好,非常感謝您入住秋果S酒店並且分享您的入住體驗,秋果是一家都市人文精品酒店,簡單開放式的管理模式,更人性化的服務是我們的宗旨,酒店實行入住免收按金,退房時免查房的方式,節省了客人的寶貴時間,小秋果的成長離不開您及廣大賓客的支持和肯定,記得隨時關注我們並把小秋果推薦給您身邊的朋友哦,我們萬分感謝。期待您的再次入住!
NaMi_Na
Smart Business Room
Stayed in Dec 2024
Couple
11 review
7.5/10
Posted on Mar 2, 2025
Hotel Review: Qiuguo S Hotel (Beijing Capital Airport Second Branch)** 🏨 Location:📍 Qiuguo S Hotel is located very close to Beijing Capital Airport 🛫, making it extremely convenient for travelers needing a stay before or after their flight. The proximity to the airport ensures quick and hassle-free transfers. Atmosphere:🌿 The rooms are clean �, spacious, and simply decorated, with basic amenities provided. Each room is equipped with air conditioning ❄️ and a bathroom with essential toiletries 🚿. Pros:👍 - Excellent location, very close to the airport - Clean rooms with basic amenities - Good value for money considering the proximity to the airport Cons:📝 - Most staff do not speak English 🚫🗣️, so communication can be challenging. Google Translate is often needed, which might slow down the check-in process or information inquiries. Conclusion 🎯 Qiuguo S Hotel is a great option for those needing a stay near Beijing Capital Airport. Its convenient location and reasonable prices make it a practical choice. However, be prepared for potential language barriers and consider using a translation app if you're not fluent in Chinese! 💻🌏
6/11
Response from Property: Dear guest, thank you very much for choosing to stay at this hotel and taking the time to share your experience! We are honored to provide convenience for your journey with our superior geographical location. Cleanliness and practicality are the fundamental standards we adhere to, and we are pleased to offer you a comfortable resting space. Meanwhile, cost-effectiveness is our long-term goal, and we will continue to optimize our services in the future to provide more travelers with value for money experiences. We have attached great importance to the communication issue you mentioned and are currently strengthening employee English training. We also plan to introduce multilingual support tools to improve service efficiency. Thank you very much for your tolerance and suggestions, which will become an important driving force for our improvement! If there is an opportunity to serve you again in the future, we will welcome your arrival with more comprehensive services. Bon Voyage!
Ganyalak
Smart Boutique Standard Room
Stayed in Dec 2024
Couple
2 review
9.0/10
Great
Posted on Jan 11, 2025
It’s a modern comfort place to stay, every good breakfast and helpful staff. We arrived very early and was so tried. Didn’t book a hotel in advance and had no internet and any access. Took a taxi from the airport to the hotel and they were trying their best to support us in getting the room earlier. They were so helpful, we paid for the whole day but needed only a few hours. From 6:00- till 16:00 and could check in at 9:00, so I ask for the free breakfast while waiting till the room is free and clean and they even allowing us this compliment. Thank a lot for everything w
Response from Property: Dear guests, thank you very much for staying in Qiuguo S Hotel and sharing your experience, Qiuguo is an urban humanistic boutique hotel, simple and open management mode, more humanized service is our aim, the hotel implements check-in without deposit, check-out without room inspection, saving the precious time of guests, the growth of Xiaoqiuguo is inseparable from the support and affirmation of you and the majority of guests, remember to pay attention to us at any time and recommend Xiaoqiuguo to your friends, we are very grateful. Looking forward to your second stay!
Guest User
Smart Business Room
Stayed in Jun 2025
Business traveler
11 review
4.5/10
Posted on Jul 11, 2025
They have airport shuttle bus service.  They have problem of counting numbers of available seats on the bus.  You can not have 10 people in the bus when 7 seats bus especially along with their baggages.
Response from Property: 【💔💔💔非常抱歉】尊敬的客人,您好!非常感謝您選擇入住我們酒店並分享您的寶貴反饋。對於您在機場班車服務中遇到的座位統計問題以及由此導致的不便(特別是考慮行李空間後的擁擠情況),我們深表歉意。安全與舒適的乘車體驗始終是我們關注的重點。您反饋的問題我們已經收到,並高度重視。我們將立即核查並優化班車座位管理流程,確保準確統計乘客人數和行李佔用空間,嚴格執行車輛核載人數限制(含合理行李空間預留),杜絕超載情況發生。我們已將此情況反饋給相關部門進行整改,並會加強對班車運營的監督和司機培訓。再次為此次不愉快的經歷向您誠摯致歉。您的反饋對我們改進服務至關重要。我們衷心希望未來能有機會再次為您提供更完善的服務體驗。祝您生活愉快!
AYANA AYUSHEEVA
Smart Boutique Standard Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 2, 2025
Good hotel for waiting the next flight! All is clean, in the evening time you can eat porridge for free. I like it.
Response from Property: 【🍀家庭房平替——向陽暖眠房可免費加床】尊敬的客人:感謝您選擇入住我們酒店並分享如此用心的點評!為您提供整潔舒適的環境、豐富的早餐體驗和熱情專業的服務是我們的宗旨。您的認可讓團隊倍感鼓舞,我們也會繼續保持高標準,期待下次為您帶來更完美的入住體驗!祝您生活愉快!
Guest User
Selected Business Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 28, 2025
Very clean and very attentive staff, along in a great location to raffles city shops.
Response from Property: 【❤️秋果旗艦版+3000㎡祕境庭院+露天餐位+智能馬桶】尊敬的賓客您好,非常感謝您入住秋果S酒店並且分享您的入住體驗,秋果是一家都市人文精品酒店,簡單開放式的管理模式,更人性化的服務是我們的宗旨,酒店實行入住免收按金,退房時免查房的方式,節省了客人的寶貴時間,小秋果的成長離不開您及廣大賓客的支持和肯定,記得隨時關注我們並把小秋果推薦給您身邊的朋友哦,我們萬分感謝。期待您的再次入住!
Gia Tu
Smart Business Room
Stayed in Apr 2025
Family
4 review
8.0/10
Very Good
Posted on Jun 2, 2025
It was close to the Airport and there was a free Shuttle Service to the Airport. We couldn't use the Transfer from Airport to Hotel because our First Hotel was another one.
Response from Property: 最有價值的遇見,是走過千山萬水之後,在某一個瞬間遇見一個眼神,每一個笑臉 是滿滿的温暖和懂你;比如此刻遇見親愛的你,小秋也在這一瞬間,遇見最有價值的遇見,感謝您的認可和鼓勵,小秋會繼續努力噠
RChung_zelator
Smart Business Room
Stayed in Apr 2025
Business traveler
13 review
5.5/10
Posted on May 30, 2025
The hotel is near China International Exhibition center within 10~15 min by taxi, that was the good but then the room stinks as if someone before me smoked for a month time, and even the towels and bathroom were also soaked by such smells by cigarette .. and those people at front desk can't speak nor understand English ... last but not least they have shuttle service to airport but the driver is shouting at the guest who asked whether the shuttle stops at T2 ... this ain't gonna be the attitude of the hotel driver ..
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並坦誠分享體驗,對於此次經歷給您帶來的糟糕感受,我們致以最誠摯的歉意!您反饋的客房煙味問題、語言溝通障礙以及班車司機態度不當等情況,我們已第一時間展開調查並嚴肅處理。客房清潔團隊將加強煙味清除措施,同時優化房間異味排查流程;我們會針對前台員工開展基礎英語培訓,提升服務人員多語言溝通能力;對於班車司機的不當行為,已進行批評教育並納入服務規範考核,杜絕此類情況再次發生。您的每一條意見都是我們改進的重要方向。希望未來能有機會重新為您提供優質服務,挽回您對我們的信任!再次為此次不愉快深表歉意!
Anonymous User
Smart Boutique Standard Room
Stayed in Apr 2025
Business traveler
2 review
4.0/10
Posted on May 25, 2025
They do not indicate the timeframe for getting the booking. When you think you've booked the right room, you might be in for a big surprise. They inform you that you must check out within 1 hour. We will never work with Trip.com again.
Response from Property: Dear guest, hello! We are verygrateful that you chose to stay with us and share your feedback.We sincerely apologize for any inconvenience caused during your stay. After verification, this room type is a limited-time hourly roomproduct. The latest check-out time has been clearly marked on the booking page as 22:30.Perhaps the displayed information did not catch your attention, leading to a misunderstanding. We have reported this issue to the platform and will optimize the information display in the future to prevent similar situations from occurring. lf you are willing to visit again, we will provide you with more detailed room type descriptions and exclusive services. We look forward to having the opportunity to make up for this regret!
Wazai
Smart Business Room
Stayed in Mar 2025
Business traveler
5 review
8.0/10
Very Good
Posted on Apr 28, 2025
Clean
Response from Property: 尊敬的賓客您好!非常感謝您對酒店的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在秋果的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Joshua qiaoshuya
Sunshine Big Bed Room (Deep Sleep Mattress+Fresh Air System+Small Refrigerator)
Stayed in Apr 2025
Business traveler
88 review
10/10
Outstanding
Posted on May 6, 2025
Just a little pit stop to rest before our long trip back home. We will be coming here to rest in the future
Response from Property: 最有價值的遇見,是走過千山萬水之後,在某一個瞬間遇見一個眼神,每一個笑臉 是滿滿的温暖和懂你;比如此刻遇見親愛的你,小秋也在這一瞬間,遇見最有價值的遇見,感謝您的認可和鼓勵,小秋會繼續努力噠
Guest User
Smart Boutique Standard Room
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on May 4, 2025
Booked the room for 4 hours before our flight. Very comfortable and clean. Getting to the airport is very easy with the hourly free shuttle service.
Response from Property: 尊敬的賓客您好,非常感謝您入住秋果S酒店並且分享您的入住體驗,秋果是一家都市人文精品酒店,簡單開放式的管理模式,更人性化的服務是我們的宗旨,酒店實行入住免收按金,退房時免查房的方式,節省了客人的寶貴時間,小秋果的成長離不開您及廣大賓客的支持和肯定,記得隨時關注我們並把小秋果推薦給您身邊的朋友哦,我們萬分感謝。期待您的再次入住!
ReevesBeth
Smart Business Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 20, 2025
I had a one day layover in Beijing, and this was close to the airport. They allowed an early check in which was very appreciated. Breakfast was great. Room was clean and comfortable. They arranged a shuttle back to the airport the next day. 
Response from Property: 尊敬的賓客您好,非常感謝您入住秋果S酒店並且分享您的入住體驗,秋果是一家都市人文精品酒店,簡單開放式的管理模式,更人性化的服務是我們的宗旨,酒店實行入住免收按金,退房時免查房的方式,節省了客人的寶貴時間,小秋果的成長離不開您及廣大賓客的支持和肯定,記得隨時關注我們並把小秋果推薦給您身邊的朋友哦,我們萬分感謝。期待您的再次入住!