Bay County Beach Hotels

The hotel front desk agent tried to charge me twice for the hotel service fee. I booked through trip.com and had already paid for the hotel service fee which is $98 for 2 nights. After showing them the itemized receipt, they said it is the 3rd party service fee, not the hotel service fee. I told them I’m not paying another service fee. I’m glad I did not have to pay twice, but it was kind of ruin my day. Now there is another extra charge on my credit card placed by the hotel. I am in the process of disputing with my credit card. Overall, I like the place, but not the way they tried to charge for all these hidden or bogus fees. Note: the hotel is already expensive…

Overall, the stay was fine, but our expectations did not fully match the reality, so we probably would not choose this hotel again. That said, the hotel does have several advantages: convenient parking, easy access when leaving the city, and a quiet, peaceful location.

First of all, there were extra fees involved beyond the full trip. Com price which was supposed to include all fees. The explanation was that using trip.com causes this which you find out when you arrive. There is a sign at the front desk explaining it and is only around $20 with tax but would have  been nice to know about when I was comparing hotel options.  As for the room, it is older, but was clean. The ocean front view was great as is being next to the beach and they have a nice pool and hot tub area. The breakfast option was not awesome. For myself, I would look for other options next time

Pretty much pleased with the service and facilities. Pros. Location is good and close to restaurants and supermarkets. A lot of things to do on site. Friendly staff. Cons A little far from pair park (not a big deal) Someone trying to sign you up for a time share (you get a Cruise or gift card if you attend) most of us are here for fun and relaxing. Not a two hour meeting for a time share. All around pleased with the resort. I will come back.

Awesome staff great place to stay paid less than 70$ during spring break couldn’t beat the price clean hotel .Enjoyed the free breakfast and was able to enjoy the pool all to ourselves vey quiet hotel

It was good, having no towel is not good they will out of extra towel because of the laundry guy but I guess they should have leave some extra...don't wait until all of them are dirty and that that's when you wash them all together not right...No utensils in the kitchen which we don't mind because we buy instead. The most important is the room is clean and its near to where we are going.

Ian went above and beyond for us!! He and the rest of the staff were friendly, inviting and very courteous. We defiantly recommend staying here! Nothing was overlooked on our stay! Perfect! 🌟

Laundry machines were all broken except for one of 5 washers. 4 dryers all broken and clearly they are not buying new ones. They don’t clean daily or take out trash so it piles up in your room unless you happen to see them near your room, then they are very helpful. The people working are all very nice. They just need better owners and management. They want to do better. Beds were very comfortable. Big suite rooms.

The room is clean but the microwave doesn’t work. Not a big deal because I didn’t need it. However, this crazy lady keeps waking me up every night in the middle of the night banging on my door. She’s not crazy or drunk, she just keeps forgetting which door to bang on. Maybe she’s ****, I don’t know. Her room is 2 more doors down. How hard is it to memorize your room number?  It’s not the fault of Quality Inn. Just my complaint about the neighbors.