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9.7/10
Amazing
KKarimHMy stay at El Nido Resorts Lagen Island was nothing short of extraordinary. The staff's warmth and genuine hospitality were exceptional; they always wore smiles and went above and beyond to ensure a memorable experience. From assisting with ferry bookings to surprising me on my birthday with a beautifully decorated bed and a delightful cake, their thoughtfulness was truly heartwarming. Special thanks to Carell, Jojo, Harnie, John, and Arvin for their outstanding support.
The resort's happy vibe upon arrival sets the tone, and you leave with a smile, longing for more. The complimentary tours, seamlessly integrated into the package, were made exceptional by the supportive guides, creating a private and well-timed experience. Opting for the overwater bungalow was a unique and enchanting experience, adding to the paradise that is El Nido Lagen Island.
The buffet-style meals offered three times a day were a culinary delight. I wholeheartedly recommend El Nido Resorts Lagen Island for an unforgettable and highly recommended getaway. Thank you for an exceptional stay!
GGuest UserHow to say it?
Let me start with the bad parts. The facilities are too old. The bamboo room is not soundproof. The sea view is not vast and there are mountains around. There are many mosquitoes. The swimming pool is very small. There are many colorful lights installed in a very ”medieval” style. The attitude of the waiters is also a little inferior.
The good places are affordable! The food is not bad. The semi-buffet breakfast is delicious (the picture shows breakfast). There are many choices of international styles for dinner! At night, you can see flocks of birds returning to their nests at the sunset at the pier bar, which is very romantic!
AAnonymous UserBeautiful place with a clean beach and christal clear water, a good service and average food quality. Difficult to reach, but any transfer is perfectly organized by Hotel management.
As nice as the location is and understanding that they need to have a own power and water plant, complex logistics, it is in my personal opinion heavily overpriced. Breakfast and food quality in general is nothing special, but priced as 5 Star resort in the Maldives, where you are pampered like a king/queen.
A boats trip for 500€ with a ham and cheese toast and on a wooden junk cutter is just not worth, as nice as all staff is.
I enjoyed the time, but would not repeat it. There are much better value for money offers in this luxury category.
GGuest UserSpectacular, beautiful resort! Sorry I didn't have a date since this is truly a couples place. But I did enjoy the solitude, perfect beach and included snorkeling, and double bed hut right on the sand with wifi! Food is better than average for Philippines. Not sure how they even get the food here or how they could have built such a nice place on a deserted island (20 min boat ride from Basuanga airport after short van xfer). Beware there are a few thousand bats if you're in the main hotel and at dusk they kinda go nuts flying around...
MMINGFENGIn the larger hotel in Cologne city, the building is beautiful, the cleanliness is not bad, the breakfast is simple, but the accommodation is in a good atmosphere and the staff is friendly. It would be perfect if the swimming pool can add a swimsuit dehydrator
GGuest UserEverything about this hotel is wonderful, except for the food and its prices. It's a great place far from the noisy city, with spacious bungalows, daily cleaning, a fantastic and clean pool (which is rare!), excellent service, and good massages. The best part of the food was the pizza – it was genuinely tasty. The cocktails were also delicious. Everything else was unappetizing and expensive. The free breakfast was the same every day and quite small; it was okay for women, but far too little for men, who then had to order additional, pricey dishes.
GGuest UserWe stayed in the King’s Prime View room (or something along those lines), and we honestly had a spectacular experience. The views were stunning — I’m sharing some photos because they really speak for themselves. The room was perfect: clean, comfortable, and very well maintained.
The pools are great, super accessible, well-oriented for sun throughout the day, and overall very relaxing. The hotel is about 10–15 minutes away from the center. The on-site restaurant isn’t the best, of course, but the food is decent enough for dinner and does the job.
Overall, we were very happy with our stay and would definitely recommend it.
TThat girl abroadI was honestly a bit disappointed with this resort. When you see the word “resort” and pay resort prices, you expect a certain standard. Unfortunately, it didn’t quite live up to that.
The bed only had a thin sheet with no proper bedding, there was no water provided in the room, and parts of the property felt quite run down with visible rust. The bathroom, especially the shower area, could really use a deep clean. Breakfast was okay, nothing special. There were four different WiFi networks, but none of them worked properly and the connection was very slow. The staff did warn me about this in advance.
That being said, the staff were absolutely amazing. Reception went above and beyond by helping with my large bags, doing my laundry, organizing tours and transport, and assisting with everything I needed. Truly a chef’s kiss to the team. They were the highlight of my stay.
With some upgrades and better maintenance, this place could match the price they’re charging. Right now, it’s the staff that make the experience worthwhile.
SSophia The ExplorerPros:
-Very accommodating and polite staff
-Clean rooms and common areas
-Convenient paid airport pickup and drop-off (₱1,100 pickup via hotel van, ₱600 drop-off via taxi arranged by the hotel)
-Well-maintained swimming pool (approx. 4 ft deep)
-Lounge sunbeds by the pool overlooking both the pool and the beach
-In-house restaurant and small bar available
-Housekeeping is attentive and regularly checks if cleaning is needed
-Comfortable bed; towels and linens smelled and felt clean
-Beach towels available upon request at reception
-Beach view is nice, though only accessible at high tide (around 6:00 PM)
Cons:
-Very isolated location; nothing to see or do outside the hotel
-Free hotel shuttle to Robinsons Mall is helpful but limited to scheduled times
-Breakfast is not worth purchasing if not included in the room
First two days were buffet-style and okay
Last two days were plated and disappointing (small portions, food served cold, long waiting time)
-Air-conditioning in our room was a bit noisy, which was inconvenient since I was working
-Limited activities within the hotel aside from the pool
-Restaurant food and drinks are quite pricey; we relied on Grab deliveries most of the stay
Suggestions for Improvement:
Keep breakfast buffet-style permanently to improve food quality, temperature, and waiting time
Improve coordination of breakfast orders
Consider adding more in-house activities or more affordable dining options
Final Thoughts:
A clean and comfortable hotel with excellent staff, best for guests who plan to relax within the property. Improvements in breakfast service and minor facility upgrades would greatly enhance the overall experience.
OOlga IvanovnaWe booked a standard room, they gave us room 6, but it was very small, without a window and a wardrobe. It was very stuffy and there was an unpleasant smell. The air conditioner was noisy. The floor was very dirty, covered in sand. Since we arrived at night, we spent the night in that room. In the morning we asked to change the room. They showed us the rooms, we chose a room with a balcony, a suite, a sea view, but we had to pay extra. We stayed for 4 days, so we agreed to pay extra. The room was cleaned poorly, only once, although we asked for it to be cleaned. They put water in the room upon arrival, they did not put it anymore, also shampoo, soap, brushes were put only once upon arrival. The towels were not changed even once. Breakfasts from the menu, very meager, the same thing every day. In the dining room there is a cooler with hot and cold water, you can pour tea in the evening. The room service is terrible. The hotel is for a stay of 1, 2 days. But the cost is expensive for such a hotel. I do not recommend it for a long time. The view from the window is beautiful. The port is close.