George Town Beach Hotels

Totally enjoyed our stay here! Our room is facing the sea and the bed is comfortable! It is just a stone throw away from the promenade where we can have a stroll there.

The hotel is very old located in the center of George Twon closer to seaside. I have booked family room. Space and lay out is ok but 2 issues, 1 the inner parents room has a large empty space by the window (seaview the say but hardly seeing tho) we were puzzled why no pair of sofa chairs with a tea table, what is this space for? Super odd... 2 the connecting door for two rooms doesn't close well, not saying the lock doesn't work, no no, the door can't even able to be fully shut. Services is almost zero. Don't count on it. All in all besides the location and fact has family room options, I don't have anything else to write home about this hotel. Oh and the sound proof is zero too, not saying between our 2 rooms. I basically had bad sleep whole 4 nights stay cos outside in the hall almost never stopped having doors open/shutting and people loudly talking/walking by noises... Won't book again.

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

Stayed for four nights. They kindly granted me a complimentary room upgrade upon request from a superior room to a deluxe room at 20th floor which has a good sea view - thank you! My room was new and housekeeping does a great job to keep impeccably clean. They provided free toiletries items like toothbrush, showcap, disposable slippers though I did not use all. There are two bottles of drinking water which are replenished everyday. Parking is free and “advanced” in the sense that it is automated through a car park lift system which you rarely see elsewhere in this country. The lobby is at 20th floor, and there is a restaurant at the 21st floor. The swimming pool is at 22th floor with a gym on the same floor too. Some issues that I encountered or would like to feedback: 1) the holder of the shower head was loose and caused the shower head to push up when water pressure was on and thus not showering the person, and when water was turned off, the shower head dropped to the floor when the water pressure was suddenly gone. Great that they rectified it upon feedback at the reception. 2) the drainage at the washroom basin was not draining well. The facility maintenance could do something about this to improve the experience. 3) I requested for a fruit cutter knife at the reception as I will need to cut some fruits but was rejected, quoting that they do not send cutleries, even though they have a cafe on one floor above, due to “halal” concerns. My question is, then do they allow non Muslims to eat at their cafe since the non Muslims do not have eat all halal food? The reason given is amusing, for such an international hotel brand. 4) they could have done better with their cafe/restaurant with such a great view of the Georgetown - will be happy to see they put in more effort. Nonetheless, I am happy with my stay. Great location, great room and value for money.