Las Palmas Beach Hotels

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

La verdad que todo super bien,nos quedamos encantados con todo el personal sobre todo con Natalia, un amor desde el minuto 1 explicándome detalladamente todo con una sonrisa,la piscina super cool para fotitos sobre todo,como dije amenazó con volver pronto!

Very clean and ordered room. Very strategic and comfortable area of the hotel. I would advise you absolutely. Thanks to the staff and available

Cheap and cheerful budget hotel. Pillows are a little strange. Thin sheets (good for the hot climate). Beds not the most comfortable but not the worst. No AC just a fan that’s a bit tired. And the view from the frosted window is a bit depressing. Tv is just Spanish tv. Staff are very friendly and most speak good English. Good for a short stay but I wouldn’t recommend for more than a few nights. Didn’t try the breakfast (reasonably priced) and the bar is only open for that. There are other bars nearby open till small hours though. Fairly safe area but not the prettiest. A 1 min walk to either beach and lots of restaurants. No water produced in the rooms or fridges.

The hotel is well located and the staff is friendly. However, breakfast is served at another NH hotel located 200 metres away. I was never informed of this before booking. The facilities are very old, a fact that is particularly noticeable in the bathroom. The room had no natural light and had two really small single beds.

Had very nice service from the reception staff, allowed us to check-in early and also leave our bags after check-out. The room was on the 14th floor, the rooms are a little tired but not bad for a short stay. The rooms could use soundproofing doors and windows. Pool area on the top floor of the hotel, only accessible by stairs. Offers great 360 view of the city. Location is great, a few minutes from the beach, port area, shopping centre and transportation hub

Good location, high cost performance, the balcony can directly see the sea, the room is relatively large, the room is also very good, three times cheaper than the next home stay we live in, it feels more comfortable, bigger, cost-effective, I am sorry, I regret to live in a famous place. I have lived for 20 days. I only stayed here on the last night. If there is still a chance to go here, I will choose it here.

The hotel is amazing 😍, 1 minute walk from the beach ⛱️, staff are cleaning everyday. Everything in a small walk-in distance. Will definitely book again.

The overall price is relatively high, the breakfast is relatively rich, and the lunch and dinner are relatively cost-effective. Breakfast is 5 euros, lunch and dinner are 15 euros, it is recommended to buy together when booking a room.

Location is very good, it’s central and one can easily access restaurants, coffee shops with the main bus station within walking distance.  The one thing that led to the poor rating of the hotel was the lack of hand soap, body and/or shampoo which I found very odd as it is a standard everywhere globally.