Featured facilities: Public beach, Pool, Sunbathing area
Great
111 reviews
9.2/10
1 night
From US$530
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8.5/10
Very Good
GGuest UserWe were aware that there would be construction around the hotel while Hilton expands, and for the most part it wasn’t an issue. The disappointment was that only one of two pools was open, meaning that sometimes it was hard to find seating around the pool area.
Beach loungers were easy to book and a selection of them were free each day. Palm beach is really beautiful and it was nice to have it so accessible to the hotel.
On the whole, service at the hotel was great, there were a couple of staff members who were potentially having a bad day but generally Aruban’s are extremely friendly. Violet, was in charge of cleaning our room throughout our stay and she was just lovely!
Although not the hotel’s fault, I was told at Che k-in that there was an extra resort charge each day. Trip.com said there would be a small government tax. But mentioned nothing about the resort fee. The government tax was also more than trip.com stated on our booking confirmation.
HHuangheshijiangThe location of the hotel is very good. It is located in the commercial center. It is very convenient to go out for food, shopping and public transportation. The hotel is close to the beach, and it is a short walk to swim and sunbathe. But during peak hours, there is a shortage of lounge chairs. Tents need to be reserved and paid for separately. The hotel facilities are a bit old, but the interior is quite clean. The exhaust fan in the bathroom of my room is broken, and the hot and humid air cannot be discharged quickly after taking a shower. When I went home to check the credit card bill, the hotel mistakenly charged me for the tent reservation. I am negotiating with the hotel and don't know if it can be refunded.