The Ritz-Carlton, Aruba

The St. Regis Aruba Resort

"Don't risk booking with St. Regis Aruba or through Trip.com. On July 30th, we arrived at the hotel after a 9-hour journey. Our reservation was paid for and confirmed, both by email and on the Trip.com app. Upon check-in, the receptionist informed us that the reservation had been canceled because the rate supposedly applied only to Aruba residents. The only explanation given was that Trip.com had sent us an email with the cancellation. Upon checking, we saw it was sent on July 30th, while we were on our flight, but the reservation still showed as active in the app. When I made the reservation, I entered my name, country of residence, and phone number with Chile's country code. If the rate was exclusively for local residents, how was it possible for the system to confirm and charge for the reservation? That error was not mine. The most unbelievable part was the attitude of both the hotel and Trip.com. Neither took responsibility nor offered a solution. They simply canceled the reservation and told us the payment would be refunded within 2 to 14 days. We're talking about over US$1,000. What if I hadn't had the money to pay for another hotel at that moment? They would have literally left us without accommodation upon arriving in Aruba. We ultimately had to book another hotel and, of course, pay a much higher rate. Mistakes can happen, but the difference lies in how a company responds. For this reason, and to avoid starting your trip on a bad note, I suggest not booking at St. Regis Aruba or through Trip.com. It goes without saying that 4 days have passed and I still haven't received any news about the refund to my card."

Aruba Marriott Resort & Stellaris Casino

Riu Palace Antillas - Adults Only - All Inclusive

"The hotel's redeeming features are the variety of food, the beach, the activities they schedule, and the good service, except for the reception supervisor who was awful. The negative side is that the hotel is not big, unlike other Rius hotels. When it comes to check-out, they make sure you leave the facilities before 7:00 p.m., and unlike other resorts where I stayed on my name day, I don't receive any details except for a letter telling me to leave the room at the appropriate time. This is definitely not recommended, as there is no relationship between the price you pay and the service you receive."

The Westerly at Hilton Aruba Caribbean Resort

"Hilton has figured it out. From the first steps into the lobby to the day we checked out, we were impressed, relaxed, and pampered. The design of the rooms in The Westerly was impressive. You notice the finishing touches that weren't rushed and the quality of the materials used. The cleanliness of the entire resort was impressive, including the beach. Service was consistently available, and everyone truly seemed happy to be working here. We were upgraded to a 1-bedroom oceanfront suite, which was a delight! The views were amazing. The pier can have live music that runs late with a heavier bass thump, so have a source for brown noise if that bothers you. I'm a light sleeper, but I slept like a baby here. The bathroom and products were very nice, and the towels were thick. We appreciated the open space in the room so you didn't feel crowded. Housekeeping did an exceptional job and seemed to know when we were out, and they could clean the room. The food was very good regardless of the setting. That is unusual at a resort in our experience. The breakfast buffet had a nice offering of options and allowed for a different meal each morning, if desired. The Shore Club was a wonderful, casual environment for those meals after a full day, where dressing for dinner isn't going to happen. The beach food was great and the Sunset Grille provided an impressive upscale option. Seriously, it was all good. And the drinks were as well! In general, we are trying not to go back to places until we have exhausted our list. However, this is one where we will make an exception. I strongly recommend checking it out."

Aruba Lagunita

Aruba Boutique Art Hotel, BW Signature Collection

"The location, breakfast, and hotel service was amazing. I would have been there again 🫶"

Hyatt Regency Aruba Resort, Spa and Casino

"We had our honeymoon here and it was Everything we could have hoped for."

Boardwalk Boutique Hotel Aruba - Adults Only

Playa Linda Beach Resort

"The whole staff was very friendly and accommodating. Junior did a great job transferring our bags for a room change on an extra night’s stay. Diego was very helpful loading up bags for seven people. They made the checkout process very relaxing."

Marriott's Aruba Surf Club

"The location is good. On Palm beach. The largest hotel on the island with close to 900 rooms. Very busy and loud with families. Hard to get a spot on the beach so swimming in the pool was the only option. There is a lazy river that is always busy. Swim tubes always bumping into each other. Not relaxing."

Riu Palace Aruba - All Inclusive