Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 726
9.4/10
Amazing
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 1,536
9.4/10
Amazing
GGuest UserThe Oriental Hotel Kobe is a true gem in the heart of the city. The room was beautifully designed with a perfect blend of modern comfort and classic elegance. The view of the harbor was breathtaking, and the staff’s hospitality was beyond exceptional. Every detail—from the lobby scent to the breakfast presentation—was refined and thoughtful. It’s one of the best hotels I’ve ever stayed at in Japan.
GGuest UserService good very polite personnel. Very good food and onsen. Thw room was excellent 9/10. A bit expensive perhaps. Only two teas and coffees in room, would have liked more coffee.
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 939
9.3/10
Great
GGuest UserThe environment is very good, the service attitude is very good, breakfast and dinner are eaten in the room, the hygiene is also very good, there is a semi-open-air Jinquan Yinquan in the suite, which is super comfortable. I will continue to come next time. I highly recommend it
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 2,284
9.2/10
Great
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
GGuest UserA very good Glamping experience, the room was clean and comfortable, the staff were very polite and helpful. Dinner and breakfast were cooked by the staff in the room, and we enjoyed them in our room facing the beautiful view. Alcoholic drinks were also provided free of charge! Unfortunately we arrived too late and missed some activities. If I have the chance, I will definitely come again!
GGuest UserThe front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 1,573
9.1/10
Great
GGuest UserOur stay was absolutely fantastic. Every single staff member was incredibly friendly, and the room itself was very comfortable. The traditional Japanese-style room (washitsu) was a particularly charming touch. Both dinner and breakfast were exquisitely prepared, and the onsen (hot spring) was wonderfully relaxing. We stayed with my parents and children, and everyone in our group was thoroughly delighted.
Hotel near Arima Onsen Hotspring, Kobe 60.5% of visitors choose this area
Price per night from:PLN 1,383
8.3/10
Very Good
AAsharonThe homestay is located near Xiwuzi Station. There are many foods around. Just by the sea, you can see the Akashihai Bridge. At night, the bridge is lit with lights, and the waves are heard during the day. The environment is good. The staff is also very good at serving. It is a group of young people who will help with luggage. Very lucky that night, the room was alone, otherwise it might be a bit crowded. The room will have a little taste.
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