Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 21, 2026
Guest User
During my stay, I especially want to thank Danna, a hotel staff member, for her thoughtful service and professional demeanor. From check-in to check-out, she was consistently patient, meticulous, warm, and attentive. She promptly responded to inquiries and needs, handling them appropriately. She was diligent, responsible, and communicated with politeness and grace. She not only focused on service efficiency but also fully considered guests' feelings and privacy, making us feel incredibly secure and comfortable. The entire stay was made even smoother and more enjoyable by her dedicated service. Her professionalism and service awareness were truly outstanding. She was a wonderfully comforting presence that significantly enhanced this trip. Highly recommended, and I look forward to seeing her again next time.
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Price per night from:€42
Posted onOct 7, 2026|Delightful Double Bed Room (Republic Era Charm + Pet Interaction + MiniBar)
Guest UserThis hotel is right on Jianghan Road Pedestrian Street, so it's super convenient to do anything once you step downstairs. There were a lot of people taking photos on the street below. Staying in a century-old building really gives you a sense of history and gravitas, which is completely different from the feel of a typical new high-rise hotel.
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Price per night from:€51
Posted onOct 10, 2026|Quiet Cozy Double Bed Room (Zero Pressure Mattress + Whole House Voice Control + Mini Fridge)
Anonymous UserThe room was clean, bright, and offered a wide view, giving it a very spacious and upscale feel. The staff were exceptionally warm and welcoming. They provided thoughtful items that aren't usually needed but come in handy for temporary situations, such as nail clippers and a wheelchair—such attention to detail! The shower had great water pressure and was very comfortable to use, and the toiletries were top-notch. The towels were extremely absorbent and brand new. The room was free of any strange odors. All in all, it offered fantastic value for money and added a wonderful touch to our National Day holiday trip.
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Price per night from:€36
Posted onJun 24, 2026
Anonymous User
I had an incredibly wonderful and comfortable stay experience at Crystal Hotel Streetkou, and I must give my highest praise to the staff member Xiaodi. From the moment I stepped into the hotel lobby, I felt unprecedented warmth and thoughtfulness. The whole check-in process was smooth, efficient, and extremely pleasant, thanks to Xiaodi’s professional and patient service. She greeted me with a sincere and friendly smile, carefully confirmed my accommodation needs, and patiently introduced the hotel’s facilities, surrounding environment, and convenient travel routes. Her gentle attitude and attentive details instantly made me feel relaxed and at home, eliminating all the tiredness from my journey.What impressed me the most is Xiaodi’s meticulous and responsible working attitude. She is always considerate and can take the initiative to notice the needs of guests. Whether I asked about room facilities, dining recommendations, or travel questions nearby, she always responded quickly and answered every question carefully and professionally without any perfunctory. During my stay, every encounter with her was warm and reassuring. Her service is not only standardized and professional but also full of humanity and warmth, which makes the whole hotel stay full of happiness.The overall environment of the hotel is also very good. The lobby is clean, stylish and bright, and the guest room is tidy, comfortable and well-equipped. Every
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Price per night from:€55
Posted onMar 4, 2026
mengli cai
For the past few years, I have traveled to Wuhan at least once a year, and every single time I choose to stay at Royal Grace Hotel. For me, it’s more than just a hotel — it feels comfortable and familiar, almost like a home away from home.
One of the main reasons I keep coming back is the exceptional care and attention I receive. Before each trip, I always message the manager, Coco, to let her know about my specific needs, such as having large-print labels on the shampoo, conditioner, body wash, and other amenities. She consistently takes care of everything before I arrive. It truly means a lot to feel understood and cared for in this way.
Whenever I need anything from the front desk, the staff responds immediately and with genuine kindness. Their efficiency, warmth, and professionalism make every stay smooth and relaxing.
I am sincerely grateful for the wonderful service and hospitality I receive each time. Royal Grace Hotel is not just the best choice in Wuhan for quality and service — it’s a place where I always feel welcomed and valued.
过去几年里,我几乎每年都会去武汉一次,而每一次我都会选择入住 Royal Grace Hotel。对我来说,这里不仅仅是一家酒店,更像是一个温馨、熟悉的地方,仿佛在武汉的“第二个家”。
我之所以一直选择这里,很重要的原因是酒店给予我的贴心关怀和细致服务。每次出发前,我都会提前联系经理 Coco,告诉她我的一些特殊需求,比如希望洗发水、护发素、沐浴露等用品能贴上大字号的标签。每一次她都会在我到达前帮我安排妥当。能被这样用心理解和照顾,真的让我非常感动。
每当我需要前台协助时,工作人员都会第一时间给予帮助,而且态度亲切、真诚又专业。他们的高效和温暖,让我的每一次入住都轻松又安心。
我由衷感谢他们一直以来的优质服务与热情款待。Royal Grace Hotel 不仅在品质和服务上是武汉最好的选择之一,更是一个让我始终感到被欢迎、被重视的地方。
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Price per night from:€56
Posted onAug 12, 2026|Deluxe City Skyline View King
Guest UserThis was my second Ritz-Carlton stay, after Sanya. Before my arrival, the concierge proactively reached out via WeChat, providing detailed information about the hotel and its surroundings. Upon arrival, staff immediately helped with my luggage and even offered to deliver it to my room. During check-in, they kindly asked if I needed a late checkout and extended it until 3 PM, which was absolutely fantastic! 👍
The high-rise lobby offers breathtaking views, with the city skyline and river stretching as far as the eye can see. Although it's a newly opened hotel, there were no strange odors in the room. The decor and lighting directly opposite the entrance immediately caught my eye. The bedding was very comfortable, and the amenities were from Diptyque, ensuring quality. Welcome fruits were provided, and turndown service included a thoughtful local cultural refrigerator magnet.
For in-room dining, I ordered a burger and beef noodles, both of which were delicious. The most memorable part of breakfast was the cold brew – truly refreshing on a summer day. Upon checkout, they generously let me keep the room key card as a souvenir. If I ever have the chance to bring my family to Wuhan again, I'll definitely stay here.
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Price per night from:€256
Posted onJan 19, 2026
Jchen1This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly.
The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.
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Price per night from:€38
Posted onOct 5, 2026|Superior Deluxe Room - River-View (2 Beds)
Guest User
I booked this hotel mainly for its view. I figured if it rained in Wuhan, I could just stay in and enjoy the river view, which would be pretty nice. The only downside was the transportation. Overall, I was very satisfied! Here are a few useful tips:
1. **About the Room:** I stayed in a twin room on the 14th floor. The hotel is surrounded by the river on three sides. Twin rooms are on the sides, while king rooms are in the middle. However, the views from the side rooms are still great, no complaints there. The room was newly renovated, and the bathroom was spacious and also had a river view.
2. **Food Delivery:** You can order takeout to the hotel, but you have to go downstairs to pick it up; they won't deliver to your room door. This is acceptable.
3. **Dining Options:** There aren't many restaurants directly around the hotel. If you want to experience Wuhan's local breakfast culture (guòzǎo), you can cross the river, or just order takeout.
4. **Navigation Tip:** Don't be misled by Baidu Maps. Cross the road, go through Guishan Park's south gate, and you'll be directly on the Wuhan Yangtze River Bridge.
5. **Local Attractions:** Hanchuan Pavilion and Zhiyin Temple are worth visiting. The view from the second floor of Zhiyin Temple is expansive, offering a stunning distant view of Yellow Crane Tower, and there are very few people there. Just imagine the crowds at the Yellow Crane Tower scenic area!
I even found an old photo of the hotel at Hanchuan Pavilion; it must have been a very renowned establishment back in the day.
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Price per night from:€44
Posted onFeb 22, 2026
Anonymous User
I had a really unpleasant experience at this hotel, largely due to their faulty UnionPay system. On the first day of Chinese New Year, during check-in, I was incorrectly charged – something that has never happened in all my years of staying at hotels. It took two full days to resolve, and throughout the process, the staff repeatedly blamed UnionPay, denying any hotel responsibility. The compensation they offered was a fruit platter, which I promptly refused.
In the family room I stayed in, there were several noticeable dents on the floor near the bathroom entrance. I don't understand why they weren't repaired; instead, they were simply covered with a carpet. It was quite startling if you weren't expecting to step into one. Additionally, the bathroom lacked an exhaust fan, so any odors after using the toilet would spread throughout the entire room. Thankfully, there was a window I could open to air it out.
Regarding the air conditioning, it was incredibly noisy and very slow to heat up. On the first day of my stay (Chinese New Year), the room was a chilly 22 degrees. Even after setting it to 26 degrees, it didn't reach that temperature until my check-out on the fifth day.
The hotel's ground-level parking lot is tiny and often full. The underground parking spaces are also very small and difficult to navigate. Unfortunately, our MPV got scratched in the dimly lit underground lot at night.
As for breakfast, for the first two days of our stay, I assume there were fewer guests, so the breakfast offerings were quite perfunctory. It only improved when more guests arrived in the following days.
Overall, it was a very unsatisfactory stay!
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Price per night from:€57
Posted onDec 21, 2023|Parent-child Room
Guest User
We are from Wuhan and have stayed here before. This time we came here to relax for a day, eat some snacks, drink some coffee, bask in the sun, chat with friends, and interact with the animals on the farm. It was very pleasant. The environment was good all day. The attitude of the staff was relatively good, and it is worth recommending.
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Price per night from:€51