Mercure Bangkok Sukhumvit 24

Mercure Bangkok Sukhumvit 24 Reviews

Mercure Bangkok Sukhumvit 24

5, 1 Sukhumvit Road, Khlong Toei, Bangkok, 10110, ThailandSee Hotel Details
Mercure Bangkok Sukhumvit 24
Mercure Bangkok Sukhumvit 24Mercure Bangkok Sukhumvit 24Mercure Bangkok Sukhumvit 24
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1 night

Guest Reviews

9.1/10
Great
1396 review
Verified reviews
Location9.5
Amenities8.5
Service9.1
Cleanliness9.2
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All reviews(1396)
Positive reviews(1370)
Reviews with photos/video(448)
Near shopping area(221)
Convenient for shopping(214)
Easy to get around(123)
Great swimming pool(63)
Perfect for business trips(46)
Would stay again(43)
Good views(15)
Has an infinity pool(10)
Negative reviews(26)
Guest User
Superior King Room with City View
Stayed in Jun 2025
Solo traveler
52 review
9.0/10
Great
Posted on Jul 29, 2025
Pool is quite small. Service is pretty good and fast. Great rain shower with good water pressure. Walls are super thin though. Give it a knock and you’ll realize it’s literally made of wood. A weird smell coming from the drain in the shower.
Guest User
Superior Room with 2 Single Beds
Stayed in Jun 2025
Couple
4 review
6.0/10
Posted on Jul 14, 2025
Curtain sunblock is the worst hotel I had stayed so far. Curtain did not have overlap in the middle and fabric is not 100% sunblock. The curtain pleated is s-fold…… should not be happened in a bedroom…..light come from the top. Unfortunately the weather is super sunny during my staying. I had to get up 0530 in the morning! When I complained to the hotel, the staff told me nothing they can do cause the whole hotel room will be the same. I can only blame myself being bad luck n picked the wrong hotel. If all Mercure hotel are the same, I will highly recommend DO NOT STAY at Mercure! Super bad experience!
Response from Property: Thank you for taking the time to share your detailed feedback regarding your recent stay with us at Mercure.We are truly sorry to hear that your experience with our room curtains and the resulting early morning light significantly impacted your stay and led to such a negative impression. Waking up at 5:30 AM due to sunlight is certainly not the restful experience we want our guests to have, especially when on vacation.We understand your frustration, particularly after our staff member informed you that all rooms share the same curtain design. While that may be the current standard, we could have proposed a better alternative, and for that, we sincerely apologize. Upon further review of the state of this room, we can affirm that this curtain was defective and the rest of our curtains sufficiently block the sunlight. Your comfort is our top priority, and it's evident we fell short in this instance.Please be assured that we are taking your comments very seriously. Feedback like yours is crucial in helping us identify areas where we need to make changes and enhance our guest experience.We hope you might consider giving Mercure another chance in the future. We are committed to making necessary improvements, and we'd welcome the opportunity to provide you with a more positive and restful stay.Sincerely,The Management Team
Wendyyxl
Superior King Room with City View
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 8, 2025
Clean and spacious room. Easy access to train station (1 min walk from Phrom Phong, green line) There’s 7-11 downstairs too. There’s rooftop bar and swimming pool.
Guest User
Superior King Room with City View
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 9, 2025
Convenient parking for free, good location, comfy beds and a refreshing rooftop pool.
Kyaw Zay Linn
Superior King Room with City View
Stayed in May 2025
Family
5 review
9.5/10
Amazing
Posted on Jun 5, 2025
1) Fantastic Location, just a few minutes walk from BTS Station with a number of Shopping Malls nearby. 2) Hotel atmosphere is fantastic, feels very welcoming the moment we stepped into the lobby. 3) Housekeeping staff is amazing. Ladda did an amazing job looking after us during our stay, especially preparing us adorable surprises as it was my birthday. 4) 7-11 is conveniently located on ground floor. 5) I appreciate the hotel’s sustainability efforts. Amenities are available upon request. 6) However the sound proofing in the room could be better, can hear the noises coming from another room. 7) Still, we had an amazing time with this hotel! Thank you. 🥰
Guest User
Superior Room with 2 Single Beds
Stayed in Jun 2025
Traveling with friends
1 review
7.5/10
Posted on Jul 14, 2025
Location location location Staff is friendly, breakfast is good
Anonymous User
Superior Room with 2 Single Beds
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on May 28, 2025
3 min walk away from Phrom Phong BTS station, lots of massage and eateries options nearby. Walking distance to the EM’s shopping malls, in fact you just need to walk across the opposite road to get into the Emporium, there are also shuttle service sending guests to all the 3 EMs. Love the big 7eleven mart next to the hotel entrance. Hotel breakfast not bad. All staffs are very friendly and helpful.
6/8
Guest User
Superior Room with 2 Single Beds
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 14, 2025
The hotel location is great with many massage shops and a bigger size 7-11 just downstairs. It is just 5mins walk from BTS and Emquartier so it is not so noisy with the vehicle sounds on road at night and very near to shopping place (Emquartier, Emsphere) and drinks place (Tribe @ Emsphere) . Gym is small but functional and has very nice view out from the swimming pool. Water pressure is great and lobby always smell very nice. Will definitely recommend to friends for their trip to Thailand.
Guest User
Superior King Room with City View
Stayed in Apr 2025
Couple
6 review
9.5/10
Amazing
Posted on May 10, 2025
Stay 2nd times Very good location , just next to BTS station within 3 mins by walk Service is good as well Highly recommended
Superhap
Superior King Room with City View
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 6, 2025
my recent stay at mercure bangkok sukhumvit 24 was amazing. In. terms of location it was literally 5mins from the BTS and EM district shopping area. As for the room, it was spacious, clean and quiet, despite being so close to the main road. Love the selection of shower and shampoo. Think it was the same as the one I used in Seoul. On my last day, I had the hotel breakfast, it wasn't alot of varieties but good selection of salad and for a balance meal to start our day. overall, I really enjoy the food and the environment was comforting. My only complaints would be the main lobby's aroma fragrant sense - it was too over powering. Something subtle like sandalwood would be better. Thanks for the hospitality.
Lee Bianca
Superior King Room with City View
Stayed in Mar 2025
Business traveler
5 review
5.5/10
Posted on Apr 28, 2025
Hôtel was clean, location perfect just that breakfast is a boo… coffee is bitter, eggs are cold and the only edible are breads
Jun Long Gerald
Superior King Room with City View
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 14, 2025
Convenient location near the BTS. Hotel is very clean and is near shopping malls like Emporium and Emquartier that has Thong Smith Boat Noodles.
Junn_travel
Superior King Room with City View
Stayed in Mar 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Apr 17, 2025
My room was clean, modern, and very comfortable with everything I needed for a pleasant stay. The bed was cozy, the air conditioning worked perfectly! Love it 😊
Anonymous User
Superior King Room with City View
Stayed in Mar 2025
Business traveler
11 review
9.0/10
Great
Posted on Apr 5, 2025
The staff were great from check in to housekeeping, concierge... The room was very comfortable and well kept. Amenities are very basic and you would have to request toothbrush and slippers. They are not readily available in the room. If your a female and need conditioner for your hair, i would recommend bringing your own as they only have shower gel and shampoo. The hair grts pretty dry after the wash. Otherwise, i enjoyed my short stay.
Anonymous User
Superior King Room with City View
Stayed in Feb 2025
Couple
13 review
10/10
Outstanding
Posted on May 6, 2025
Great location with walking distance to BTS. There is a 7-eleven just downstairs at the hotel. Service is very good!