559 Ratchaprarop Rd, Ratchathewi, Bangkok, 10400, ThailandSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
1032 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(1032)
Positive reviews(989)
Reviews with photos/video(334)
Delicious breakfast(153)
Convenient for shopping(140)
Near shopping area(129)
Large rooms(91)
Great swimming pool(34)
Delicious buffet(32)
Highly recommended(18)
Loved the massages(5)
Negative reviews(43)
Kah Bing
North Tower Premier Room
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 14, 2025
Hotel very centralize, shopping, foood, massage are walking distance, hotel service is good, will be my next choice of Bangkok trip
Response from Property: Thank you for your kind feedback. We’re glad you enjoyed our central location and service. Looking forward to welcoming you again on your next Bangkok trip.Warm regards, Tongtawan / Executive Assistant Manager
Jeremy nah
Main Tower Luxury Room
Stayed in Jun 2025
Other
1 review
7.5/10
Posted on Jul 11, 2025
Yr 12209 room rain shower spoiled and the counter staff said will send someone to repair but end up did not.
Response from Property: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the rain shower issue and the delay in repair by our service team. This is not the standard of service we aim to provide, and we have addressed it with the relevant teams to prevent a recurrence. We appreciate your understanding and hope to welcome you again for a better experience.Warm regards, Tongtawan / Executive Assistant Manager
Mark Villarubia
North Tower Premier Room
Stayed in May 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jul 23, 2025
The hotel boasts a convenient location, situated close to bustling commercial districts. It is clean and well-maintained, with accommodating staff that ensure a comfortable stay. Overall, it's an excellent choice for travelers seeking a comfortable and conveniently located accommodation.
Response from Property: Thank you for your thoughtful review. We're glad you appreciated our convenient location, cleanliness, and the service provided by our team. It's great to know your stay was comfortable, and we’d be happy to welcome you again. Best regards, Elon / Deputy Front Office Manager
TLC Teo
Premier Family Bunk Bed Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 28, 2025
This is my second time staying at this hotel within 6 mths. As a whole, it was good and comfortable!
Response from Property: It’s truly our pleasure to welcome you back within such a short time. We're glad you enjoyed the overall experience, and we definitely look forward to welcoming you again and again.Sincerest, Tongtawan / Executive Assistant Manager
Su Yin Audrey
North Tower Premier Room
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jun 28, 2025
The hotel is ok, had paid additional to upgrade to 2 connecting rooms at the Main Tower but was slightly dissatisfied that I was given a room facing the lifts. The room despite having the usual outside corridor noise, it was nice & spacious. The only drawback is the bathroom standing shower leaks water till the floor get very wet and till last day the issue cannot be resolved. A bit disappointed but overall our stay was comfortable.
The hotel lobby staff that helps with arrangements of transportation and opening the main lobby doors were very warm and friendly. Excellent service from the hotel staff.
Response from Property: Thank you for your valuable feedback. It's reassuring to know your overall stay was comfortable and that our lobby team left a warm impression. Kindly note that all of our connecting rooms in the Main Tower are located near the elevators, a layout that best accommodates families needing adjacent spaces.We’re sorry the room placement and unresolved shower issue caused some inconvenience—your comments are well noted for improvement. Looking forward to welcoming you back for a better experience next time.Warmly, Tongtawan / Executive Assistant Manager
Guest User
Main Tower Luxury Quadruple Suite
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 19, 2025
The location is excellent- within easy reach to Big C, Pratunam,Platinum Mall, Central World, the Chitlom / Siam BTS and even the Airport Rail link.
Response from Property: It’s wonderful to hear you found the location so convenient, with easy access to key shopping and transit spots. Thank you for sharing your great experience. We would be pleased to welcome you again.Best regards, Tongtawan / Executive Assistant Manager
Guest User
Main Tower Luxury Room
Stayed in May 2025
Couple
4 review
8.0/10
Very Good
Posted on Jun 19, 2025
Stayed in the main tower this time. Multiple lifts available so even though I stayed on a high floor, wait for the lift was not too long.
The room and toilet were generally clean. Tub had some stains, probably washable but preferred not to use it. Amenities like water, bath soap, etc were available
It is a 15-20 min walk to chit lom via the R-Walk. Would have been nice if the hotel provided option of some shuttle services like some other hotels do.
It is wheelchair accessible within the room and toilet
Response from Property: Thank you for your feedback. We’re glad you appreciated the convenience of our multiple lifts, room cleanliness, and amenities. We regret the tub stains were not reported during your stay, as we would have addressed them promptly. Kindly note we provide shuttle service three times daily to key locations. Your comments have been shared with management for further improvement. Looking forward to welcoming you back. Kindest, Tongtawan / Executive Assistant Manager
Guest User
Main Tower Luxury Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 17, 2025
Truly a great experience. Definitely highly recommended. Hotel was fantastic, location was perfectly located at.
Response from Property: It’s wonderful to know you had such a great experience and found everything—from the location to the thoughtful details—worth recommending. The photo you shared was lovely, and we’re so pleased the decoration added something special. We’d be delighted to host your next special occasion.Sincerest, Tongtawan / Executive Assistant Manager
Diana Koh
Main Tower Luxury Quadruple Suite
Stayed in May 2025
Family
10 review
8.5/10
Very Good
Posted on Jun 13, 2025
Location of hotel was great! Walking distance to Platinum Mall, Palladium Mall, Central World, Big C supermarket. Close to Erawan Shrine too. Morning breakfast was wide spread and good! Will surely visit again.
Response from Property: Appreciate your positive comments about our location and breakfast variety. It’s good to know you found the surroundings convenient and enjoyable. We hope to welcome you again in the future.Regards, Tongtawan / Executive Assistant Manager
SG Jenny
Premier Family Bunk Bed Room
Stayed in May 2025
Family
3 review
8.5/10
Very Good
Posted on Jun 17, 2025
Staffs attitudes are very good, friendly & helpful. Room are big, clean and comfortable. Location is in central and walking distance to many malls.
6/8
Response from Property: We truly appreciate your kind words about our team, the spacious and comfy room, and our convenient location. You're always welcome back whenever your travels bring you this way.Warmest, Tongtawan / Executive Assistant Manager
Guest User
Main Tower Luxury Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 9, 2025
On our anniversary, very good swimming, staff friendly upgraded us with no extra charge and breakfast was amazing. Would definitely recommend
Response from Property: Thank you so much for your wonderful review. We’re truly happy to have been part of your anniversary celebration and that you enjoyed the upgrade, breakfast, and our friendly service. Your kind words and shared photos mean a lot to us. We look forward to welcoming you back again!Best, Tongtawan / Executive Assistant Manager
IRENE
Main Tower Luxury Room
Stayed in Jun 2025
Traveling with friends
11 review
9.5/10
Amazing
Posted on Jul 16, 2025
I stayed in Berkeley a few times. Like the hotel and the location.
Response from Property: Thank you for your continued support — it means a lot to us. Delighted to know you enjoy both the hotel and our convenient location. Looking forward to always being at your service.Kind regards, Tongtawan / Executive Assistant Manager
Momoxmomo
North Tower Premier Room
Stayed in Apr 2025
Family
20 review
8.5/10
Very Good
Posted on May 29, 2025
Very good and convenient location. There is a shopping mall & 7/11 beside. They also got a night market at night
Response from Property: Thank you for sharing your experience. We're glad the convenient location and nearby amenities made your stay enjoyable. Hope to welcome you again in the future.Best, Tongtawan / Executive Assistant Manager
Seri NH
Main Tower Luxury Quadruple Suite
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 21, 2025
service was impressive with friendly and approachable staff available to assist at all times. room is clean, but could have had better lighting in certain parts of the room. location is fantastic if youre intending to visit the usual tourist spots. has smart tv btw~
Response from Property: Pleased to know you were satisfied with our attentive service, clean room, smart TV, and ideal location. Your feedback on the lighting is appreciated and has been well noted for our improvements. Looking forward to serving you again in the not too far future.Warmly, Tongtawan / Executive Assistant Manager
iamt296
Main Tower Luxury Room
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 15, 2025
Love the location of the hotel!! Staff are all friendly and helpful, but housekeeping will take awhile as there are many rooms to clean each level. Very good view! Highly recommended, my go to hotel in bangkok.
Response from Property: Delighted you enjoyed the location, views, and friendly service. Your patience with housekeeping is much appreciated, and we’re grateful to be your favorite hotel in Bangkok. We hope to welcome you again soon.Warmly, Tongtawan / Executive Assistant Manager