Nandini Jungle by Hanging Gardens

Overall, the stay was a positive experience — we definitely don't regret choosing this place. The beautiful views, the sense of peace and the really tasty food made our stay unforgettable. I would like to highlight the yoga classes and the instructor — a real professional in his field. We attended classes two days in a row and were absolutely delighted. The atmosphere, the approach and the energy — everything is top notch. Thank you very much for this experience! However, there are some nuances that should be taken into account. The next day after checking in, we felt severe pain in our legs — due to the large number of steps that we had to overcome. This is more of a feature of the hotel than a disadvantage, but people with limited mobility and elderly guests will really have a hard time. Reasons why I lowered the overall rating: 1. **Overpriced in the restaurant.** On average, dinner for two costs about \$100, which is 1.5–2 times higher than in other establishments of the same level. For example, the ribeye for Rs 600 + 21% tax (total Rs 730) was thin, marinated, and not cooked to the level I ordered. The steak was a disappointment. Of all the dishes, I liked the rib the most, which is cooked for 48 hours - really decent. 2. **No photos on the menu.** This is a serious drawback at such prices and with a variety of guests of different nationalities. People simply find it difficult to imagine what they are ordering. 3. **Slow staff.** The service, unfortunately, leaves much to be desired. Example: I came to the spa 4 minutes before the appointed time, and no one met me. I waited alone until a staff member came exactly at the appointed time. Basic attention to detail and advance preparation are clearly lacking. 4. **Overpriced massage.** Yes, the view by the river is impressive, but the two-hour program is clearly not worth the money (with a tax per couple of 4.8 million): a full massage lasted about an hour, the rest of the time was a scrub and just waiting. This feels like an inefficient use of time and money. 5. **Problems with check-out.** Despite the fact that I communicated the exact check-out time (12:30), I was told that check-out was strictly until 12:00. At 12:00 the next day, I was already at the villa with my luggage, but it was picked up only half an hour later - despite calls and messages. As a result, I lost time that I could have spent by the pool. In addition, when the taxi arrived, the luggage was still not delivered on time, although I went up the stairs myself to speed up the process. The service in this regard, alas, failed. **Result:** a place with incredible nature and atmosphere, which I want to recommend, but only with reservations. The level of service and pricing policy clearly need to be revised.