Pet friendly Hotels Austin

Get a cut the Tuesday so that parts here the parking staff was absolutely exceptional. I would like to single out Kendra as being especially helpful. Both days she told me accurately how quick they would be and they delivered every time.. if I were hiring people tomorrow for the same task, I would hire her in a heartbeat. Marquise was excellent as well.

I am a Diamond member - I travel a lot. I am quite familiar with the level of customer service one can expect at a Hampton Inn - or any Hilton property. The manager working the front desk tonight was very unprofessional. We needed to make an alteration to the timing of our reservation (booked with points) and he flat out refused. This is after 3 calls today to different Hilton lines to make the adjustment - the property, HHonors, diamond desk - I was told the best way to alter our stay dates was at the front desk once we arrived. The mgr was very short with us, furthermore, no offer for bottles of water or anything resembling any customer allegiance/diamond appreciation. Icing on the cake - this property is very run down. Due to lot of events in Austin, hotel prices were very high so I paid premium points for our room.. I would not recommend staying here.

The scenery is very good, and the corner windows are very satisfying, especially at night when the lights outside the windows are very impressive. The room is clean and tidy, a little small, but the view is good, these are not important

I arrived at the Stephen F Austin Royal Sonesta at 2am after a delayed flight. It took 20 minutes for me to check-in due to issues with the hotel computer system. It might have been worth the wait, because I was upgraded to a suite. But I'd say that the suite was quirky: two rooms, nice furnishings, but no amenities. For example, the bar area in the living space had a sink but no accessories or drinks that you might expect to find on a bar. I fell asleep at 3am, and was woken at 8:45am by construction noises directly behind my bed. The noises included loud voices, drilling, banging, and scraping. Even with top-of-the-line ear plugs, it still woke me up. When I reported this issue via text message, the hotel manager looked into it instantly. He was on my floor talking to the hotel engineers by the time that I left my room. The manager recognized that I was the guest who had complained about noise, and apologized. He let me know that the work was supposed to be completed later in the day, and expressed sympathy for my rough morning. The manager set me up with some perks that made my stay more enjoyable and made up for the bad experience. So, all's well that ends well. The rest of my stay was good, especially because the hotel was in a really convenient location -- walking distance from my business meetings, restaurants, and tourist sites.

Loved the hotel vibe. The room was great. Loved the pillows and the shower head. They were luxurious touches. The fitness room and roof are beautiful., And the restaurant has great food. Get the short rib Mac and cheese. Shout out to my server Yndira who was kind, helpful, attentive, and funny!

Participate in the preferred hotel of the annual Southwestern South. From the second floor, you can go directly to the main venue in the south-southwest. The bar on the top floor is also very good! recommend! recommend! The only short board is so expensive, nearly $700 a night!

Jose Cordova was very friendly! Great smiling face in the morning. He was very nice and deserves a recognition. He was very helpful and upbeat for a morning greeting for our breakfast. He also checked in after breakfast to make sure everything was going well.

This was a first staying at a Canopy by Hilton; what an amazing location! From the minute of walking in the front door, you are met with a ”fresh breath of air” ambiance! The staff, especially Leonard, Heidi, and Jordyn, taking care of every detail of my stay was perfection...great attention to detail, professionalism, and personality!! Every detail from the cleanliness of the room, the bar, and Verbena (the restaurant) was fantastic! You MUST have dinner at Verbana. Highly recommended for a quick weekend stay or a stayation in downtown Austin.

To begin, the atmosphere is lively! I am a lively person, but being there for business I was sad that I didn’t have more energy to truly enjoy the experience. This is a great hotel for a bachelorette or weekend getaway for sure! First, the front desk ladies are super friendly and welcoming— they also provided a poker chip for a complimentary drink. The bar was great as well and I thoroughly enjoyed the signature cocktail. The bartenders were very nice and accommodating. On to the room... small, but honestly, the cleanest room I’ve ever seen! It reminds me of European rooms which are small, but the fun isn’t in the room, right?! Very pleased with the comfortable and clean room. I’ll certainly return for pleasure on the next round :)

The service was very good and caring, knowing that the child had an exam the next morning, and a free breakfast was specially arranged. It was originally not included in the breakfast. Such carefulness is rare in foreign service.