Sofitel Auckland Viaduct Harbour Reviews

Came in late at night but well received and quickly got my needed rest

The room itself is very old, the windows were also poorly cleaned. However the rest of the hotel is nice and updated including the spa and pool area. Overall it was a decent stay, however I would only go back for the spa and not stay there again.

I don't like it. The room I was given is on the second floor facing the street and facing the office building. I can only draw the curtains. The air conditioner seems to be broken. The experience is not good.

The hotel lobby is nice, but the rooms are old. The air conditioner was broken when I stayed there a few days ago. Although the hotel provided a hair dryer and a vertical air conditioner, the noise was too loud and affected my rest! I don't recommend staying there at the moment

Very good. Breakfast French chef, very good. Excellent quality. Valet parking is also very convenient. Much more convenient than parking opposite. CBD is within walking distance.

The environment is very comfortable and the room is large

My first choice every time I go to Auckland, because I like the surrounding environment so much. It’s a pity that the hotel has not updated its equipment in the three years since the epidemic, and there is a lack of staff!

The first time I stayed, but it should be the last time. After all, this is the worst five-star hotel I have ever stayed in. The cleanliness will not clean the trash can, the washbasin has water stains, and the interface of the shower head is leaking. , I can't find the person on duty in the lobby to help with parking at night. Not only that, rang the bell in the parking lot and waited for at least 20 minutes with no response. The most exaggerated thing is that the doorman even took the wrong car when he took the car... If my own car is also taken in the wrong way, and it is really driven away, what should I do? My colleague asked the waiter for toothpaste and toothbrush, but the waiter put it at the door without being told, and was taken by others.

Clean, tidy. Very good

除了陽台旁邊的木質屏風，遇到風就有噪音，需要維護，其他的完美。