Carretera Miguel Aleman Km23.7, Apodaca, Nuevo Leon, 66600, MexicoSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
114 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities7.9
Service8.4
Cleanliness8.1
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All reviews(114)
Positive reviews(11)
Reviews with photos/video(4)
Negative reviews(3)
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jun 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 24, 2024
Everything is good in this hotel. My favorite location to stay.
wolfsen
King Study with Sofabed-Non Smoking
Stayed in Feb 2025
Business traveler
16 review
7.7/10
Good
Posted on Mar 7, 2025
Facilities: A bit old, the air conditioner is very noisy
Service: I waited for more than 20 minutes for the shuttle bus at the airport, but I didn't get it, so I took a taxi.
But the driver will take you to nearby companies from the hotel. There is a 24-hour shuttle bus from the hotel to the airport, which is good. I give it a good review
The hotel is very close to the airport
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Guest User
King Study with Sofabed-Non Smoking
Stayed in Aug 2024
Business traveler
7 review
3.7/10
Posted on Sep 21, 2024
This is the worst hotel I have ever experienced. I called the hotel shuttle three times after getting off the plane to ask for help from the hotel shuttle bus. I waited for 40 minutes and was so hot. I just couldn't wait for the shuttle bus to pick us up. In the end, I had no choice but to take a taxi to the hotel. It only cost 250 pesos for three kilometers. When we arrived at the hotel, we saw the shuttle bus standing in front of their hotel. I was so angry.
After arriving at the hotel, my God, this is not a flush toilet, but a ventilation toilet! The toilet screamed forty or fifty times a day because of the water pressure problem, and it screamed for ten seconds every once in a while. I couldn't sleep deeply in the middle of the night. The noise was too loud!
The hotel cleaner knew that there were two of us staying, but only gave us one bottle of mineral water every day!! We had no choice but to go to the supermarket to buy purified water for ourselves. The cleaning of the cleaner was really... not as good as my own cleaning. I cleaned a room in a hurry, and it took no more than ten minutes. It was very sloppy.
What's even worse is that the cleaning staff took away my own towel as a hotel towel. They obviously look different, but they just took it away. I called the front desk twice to communicate but to no avail. I went to the front desk to communicate in person, but to no avail.
Do you think this is the end? I took the elevator downstairs early in the morning. As soon as I opened the door, the staff pretended to be a ghost and scared me. I screamed on the spot. Seeing that I was tricked, the staff laughed very happily. I was really very angry at the time. The staff also kept pulling my arm, laughing and patting my shoulder, which meant that you would lose if you were serious. I shook her off with disgust. I really wanted to beat her up on the spot!
This hotel gave me a very bad experience. I will never stay in this hotel again! Rubbish!
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Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Oct 2024
Business traveler
15 review
5.5/10
Posted on Feb 1, 2025
The room facilities are average, the carpet has a smell, it is a distance from the airport, the road lighting is very poor, I was a little worried when sitting in the car, the breakfast variety is small, the service is five stars by default, I can't think of any other comments, I will not stay next time
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Guest User
King Room-Non-Smoking
Stayed in Mar 2023
Business traveler
1 review
10/10
Outstanding
Posted on May 2, 2023
It is very close to Monterey MTY Airport. The hotel provides breakfast and a shuttle bus to the airport. The service staff has a very good attitude and service. It is very suitable for business trips.
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Guest User
King Room-Non-Smoking
Stayed in Dec 2023
Business traveler
15 review
10/10
Outstanding
Posted on Jan 29, 2024
The experience is very good and worth staying
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Guest User
King Room-Non-Smoking
Stayed in Mar 2023
Business traveler
15 review
10/10
Outstanding
Posted on Apr 6, 2023
The room is big and clean, but the shower water is a bit small. There are many restaurants around, so it is convenient to eat.