3 Chome−1−21 Shibaura, Minato Ward, Tokyo, 108-0023, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very good
143 reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.7
Service8.8
Cleanliness8.7
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All reviews(143)
Positive reviews(139)
Reviews with photos/video(26)
Easy to get around(32)
Awesome rooms(31)
Great service(26)
Awesome stay(16)
Large rooms(15)
Convenient for shopping(14)
Close to metro(12)
Quiet & comfortable(7)
Negative reviews(4)
baby.james
Superior Suite, Lounge Access, 1 King Bed
Stayed in Nov 2025
Family
10 reviews
10/10
Outstanding
Posted on Jan 1, 2026
The rooms recently have a tennis theme. Excellent for families with children.
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Response from Property: Dear baby.james,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our tennis-themed rooms and that they provided a great experience for your family. We look forward to welcoming you back again for another enjoyable stay.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior King Room
Stayed in Mar 2026
Family
26 reviews
4.5/10
Posted on May 9, 2026
The room was a bit small and right next to the railway tracks, but the soundproofing was excellent. The service wasn't ideal; there was no bellhop at the ground floor drop-off area, and no one answered when I called the provided phone, so I had to carry my luggage up to the second-floor front desk myself. It's very convenient for the tram, just a 3-minute walk. Across the street in the office building, there are restaurants (I tried two, and neither was good) and a convenient supermarket. There's also a drugstore (well-stocked and high-quality items, though some things are more expensive than the one across the street). The drugstore across the street is large, sells prescription medicine, and is cheaper. Breakfast was unappetizing and monotonous. All in all, the location is very convenient, but the hotel's facilities and service are subpar, feeling more like a budget hotel.
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FebyR
Superior King Room
Stayed in Mar 2026
Family
2 reviews
9.0/10
Great
Posted on Apr 12, 2026
We recently stayed at Pullman Tokyo Tamachi and had a very pleasant experience. The area is quiet and charming, making it a peaceful place to stay. Check-in was smooth, and the service was excellent especially thoughtful was the way they surprised our daughter with complimentary sweets and gifts. The room was comfortable overall, though the shower box in the bathroom could have been a bit cleaner. Despite this minor issue, we had a wonderful stay and would happily return.
Response from Property: Dear Valued Guest,Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay, the peaceful location, and the thoughtful service from our team, especially the surprise for your daughter.We also appreciate your feedback regarding the cleanliness and sincerely apologize for the inconvenience. Your comments have been shared with our Housekeeping team for improvement.We truly appreciate your support and look forward to welcoming you and your family back again in the future.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior King Room
Stayed in Dec 2025
Family
4 reviews
10/10
Outstanding
Posted on Feb 26, 2026
For a Japanese hotel, the room was quite spacious. The location was also great, not far from the subway station, and there's a supermarket and convenience store right outside. The area is surrounded by office buildings, so you see a lot of busy workers. There are also many izakayas nearby, which gave me a glimpse into Japanese after-work life. I'll definitely stay here again next time I visit Tokyo.
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Response from Property: Dear Valued Guest,Thank you for your kind comments. We are pleased that you enjoyed the spacious room and convenient location, as well as the lively surroundings of the area.We are honored that you plan to stay with us again on your next trip to Tokyo, and we look forward to welcoming you back.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Khoo Kah Kheng
Superior Executive King Room
Stayed in Dec 2025
Business traveler
1 reviews
9.0/10
Great
Posted on Jan 28, 2026
Pullman hotel was a very good stay for me and my family. Near to the MRT and F&B. Definitely will go back again!
Response from Property: Dear Mr. Khoo Kah Kheng,Thank you very much for your review. We’re happy to know that you and your family had a very good stay and found our location convenient. We truly look forward to welcoming you back again soon.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior King Room
Stayed in Dec 2025
Couple
14 reviews
9.5/10
Amazing
Posted on Jan 20, 2026
Location was great, very short walk within the train station. Room was clean and service is good.
Response from Property: Dear Guest,Thank you for your feedback.We are glad you enjoyed our great location and service and look forward to welcoming you back again soon.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior Twin Room
Stayed in Nov 2025
Business traveler
7 reviews
9.5/10
Amazing
Posted on Dec 30, 2025
Very new and nice hotel. Subway just opposite hotel. Very convenient. Just 15mins to ginza.
Response from Property: Dear Guest,Thank you for your feedback.We are glad you enjoyed our modern hotel and convenient location, and we look forward to welcoming you back again soon.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior King Room
Stayed in Jan 2026
Couple
6 reviews
9.5/10
Amazing
Posted on Feb 22, 2026
Good value. Location is more convenient than you think.
Response from Property: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear that you found your stay to be of good value and appreciated the convenience of our location.We truly look forward to welcoming you back again soon.Best regards,Guest Experience TeamPullman Tokyo Tamachi
NGgege
Superior Twin Room
Stayed in Jan 2026
Family
40 reviews
9.5/10
Amazing
Posted on Feb 23, 2026
A relatively quiet place, not as noisy as Shinjuku.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your comments. We are pleased that you enjoyed the peaceful environment of our location.We hope to have the pleasure of welcoming you again in the future.Best regards,Guest Experience TeamPullman Tokyo Tamachi
Guest User
Superior King Room
Stayed in Sep 2025
Family
3 reviews
10/10
Outstanding
Posted on Dec 4, 2025
Near train station and there are food options and hyper-mart nearby.
Response from Property: Dear Valued Guest,Thank you for your positive comments. We are pleased that our location and nearby facilities enhanced your stay.We hope to have the pleasure of welcoming you again in the near future.Best regards,Guest Experience Team
Guest User
Superior King Room
Stayed in Feb 2026
Couple
2 reviews
3.5/10
Posted on Mar 19, 2026
Terrible management
Guest User
Superior King Room
Stayed in Jan 2026
Business traveler
23 reviews
8.0/10
Very good
Posted on May 5, 2026
Booked for my boss.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your rating. We are happy to know that you had a positive stay with us.We truly appreciate your support and look forward to welcoming you back again in the future.Best regards,Guest Experience TeamPullman Tokyo Tamachi
RR99
Superior King Room
Stayed in Feb 2024
Couple
10 reviews
9.0/10
Great
Posted on Apr 30, 2024
Great location, within 5 mins from Mita subway station. The hotel room is clean but a bit small (like most of other hotels in Tokyo). It’s also close to supermarket and good restaurants around there too. Overall a nice hotel
66yali
Superior King Room
Stayed in Mar 2025
Couple
35 reviews
10/10
Outstanding
Posted on May 14, 2025
Very nice hotel.pretty good
新手外婆
Superior King Room
Stayed in Oct 2023
Solo traveler
8 reviews
9.0/10
Great
Posted on Nov 5, 2023
Excellent location . Since This is my first time to travel by JR rail and also Mita subway. The Front desk has very fluent English and Mandarin to teach me how to go to nearest Mita subway Station.
Very sincere and enthusiastic service.
Also lots of restaurants around hotel.
I have tried traditional Japanese pub, 24 hour self serve Ramen Shop, Canton Woton noodle.
Also has big LIFE supermarket, Lawson downstairs.
Will certainly introduce to my friends if they want to come to Tokyo Japan.
Thanks for having a good time in your hotel.