Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.3
Service9.1
Cleanliness9.5
Filter by:
Sort by:
All reviews(59)
Positive reviews(48)
Reviews with photos/video(7)
Negative reviews(6)
Saied Sokhail Samim
Standard Room, 1 Bedroom, Mountain View
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on May 14, 2025
I nice hotel and affordable, stayed for multiple night and loved everything.
Guest User
Family Room Family Room Connecting Room
Stayed in Jul 2024
Family
3 review
10/10
Outstanding
Posted on Aug 16, 2024
Super
Invincy
Standard Room
Stayed in Apr 2025
Couple
4 review
8.0/10
Very Good
Posted on May 20, 2025
+: cleanliness, variety of food, cocktails in the lounge, beach nearby, own water park with slides, gym and many opportunities for sports, Wi-Fi works everywhere, staff speaks Russian almost everywhere
-: food quality is good, but expected more for a five, the hotel is worth more than a four, nothing to do in the evening, no program, lots of children
Original TextTranslated by Google
Дарья Б
Standard Room With Partial Sea View
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 8, 2025
We stayed at the hotel at the beginning of May, but there were already enough people, the hotel has a nice area, slides, pools, we didn't see any animation, but maybe it's only the beginning of the season. The choice of food is large, but not everything is tasty. There is alcohol and imported, but not all bartenders make cocktails well, we asked to pour according to their recipe, they didn't refuse. The beach entry has small pebbles and sand, in general we liked everything.
Original TextTranslated by Google
Эля Б.
Standard Room
Stayed in Feb 2025
Couple
4 review
9.5/10
Amazing
Posted on May 19, 2025
We were there at the end of March. It is a bit cold in the off-season, but for the price of $45 per night for all inclusive, you won't find a better option. The hotel staff tries very hard! The hotel is very clean. The food is varied, delicious, there is lamb, chicken, turkey, several types of fish, shashlik, we got there on Eid al-Fitr, there was a gala dinner and Turkish night. We stayed for 3 nights, new dishes every day. We visited the spa, everything was also top notch there, the masseurs tried hard! A peacock lives in the hotel, comes out to the guests at breakfast, sometimes flies up to the balconies of the guests. It's funny to watch him. We will return to the hotel more than once, for us this is a place where you can have a great time
Original TextTranslated by Google
6/8
Юлия Попенко
Family Room
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 7, 2025
The rooms are clean, spacious, 5 minutes walk to the sea, the food is varied, the hotel is aimed at families with children, a small water park, animation, a playroom, everything you need to entertain a child. On the downside - there is not much to walk around the hotel, but if you choose a hotel in the pool-sea format, I definitely recommend it. There are small counters with sea paraphernalia, so you can buy souvenirs without leaving the hotel.
Original TextTranslated by Google
Huli Sarigul
Standard Single Room with Garden View
Stayed in Sep 2024
Couple
6 review
7.5/10
Posted on Oct 18, 2024
Food was very good except drinks service was everything super
Original TextTranslated by Google
paulkelly2025
Stayed in Jun 2025
Family
10/10
Outstanding
Posted on Jul 7, 2025
This hotel has been amazing and we would definitely come again and recommend to all our family and friends. It’s clean and when you first walk in you get that wow factor. Staff are very helpful and friendly including security on the front of the hotel, one guy in particular always greets us with good morning or good afternoon, and asks how we are. The reception staff go above and beyond to help you and the cleaning staff we cannot fault. The lady on the 3rd floor has always exceeded our expectations. The facilities, food and staff have made our holiday one to remember. The food has been amazing, bar staff have been exceptional and the facilities have lots to do to keep you occupied, including live entertainment every night. This has been a wonderful experience and has only been made that by how the staff have been which has made our holiday one to remember and we will miss the hotel and staff when we leave on the 10th of July.
6/28
Response from Property: Dear Guest; Thank you very much for prefer our Hotel. We are happy that you shared your review. We wish to see you always in our Hotel. Kind regards. The Lumos Deluxe Resort Hotel & Spa Family.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 14, 2025
Thank you for an amazing holiday! 🌴✨ We highly recommend it to anyone still hesitating – book your stay at #TheLumosDeluxeResort & Spa and make memories to last a lifetime!
Response from Property: Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear you had such an amazing holiday with us at The Lumos Deluxe Resort & Spa. Your kind words and recommendation truly mean the world to us. It was our pleasure to host you, and we hope to welcome you back soon for more unforgettable memories! ✨ Kind regards. The Lumos Deluxe Resort Hotel & Spa Family.
Doru T
Stayed in Jul 2025
Family
6.0/10
Posted on Aug 23, 2025
We were a group of 8 people (7 adults and one child). First of all, the distance from Antalya airport to the hotel is about 2.5 - 3 hours by minibus. At the hotel we encountered problems with accommodation, receiving a room for a family with a small child with a sewage smell, in another building where we were accommodated in the other 3 rooms, an extremely rude receptionist who, when we said that we would sleep in the hotel lobby (family with a 6-year-old child), said that we had nothing else! The manager did not show availability from the beginning and offered us an identical option with rooms on the ground floor in the main building, without a balcony with a strong sewage smell. They said there were no rooms available but we saw in front of us that check out had been done. Then they reasoned that they did not have staff to clean that room (it was 11:30 p.m.). But then staff were found to clean! After phone calls, nerves stretched to the max, the problem could be solved in an hour, which with a little tact and common sense could have been resolved without any nerves!. Enough food at all inclusive, drinks too. Cleaning and changing towels randomly depending on the room and the tub (in some daily, in others every 2-3 days). The option to go to the Alla carte restaurant one day turned out to be a fiasco: in fact, there was a choice between a Mediterranean or Turkish menu (in different rooms, and you couldn't go to both), a menu set by them (some salads as an appetizer, a creamy potato soup, lamb leg with mashed potatoes and a rice pudding). Whoever doesn't want what's on the menu has no other option! It's better to go to the hotel restaurant for dinner and choose what you want! The beach, a few hundred meters away, has coarse sand, the entrance to the water after two meters is quite steep (the water is up to your chest). There were big waves almost every day (5-6 days) and the red flag was raised. The beach bar does not serve alcoholic beverages except beer and wine. All the wines in the restaurants are only dry (nothing semi-dry, semi-sweet or sweet!). The snack bars at the Aqua park pool and on the beach have pretty much the same dishes every day (hamburgers, hot dogs, onion rings, french fries, pasta, raw salad). The ice cream bar is actually a cooler where they put ice cream on a stick, different flavors). The music from the nearby disco can be heard until 2 am (depending on the orientation of the room). At the indoor pool, they practice occupying the sun loungers with towels in the evening for the next day, or in the early hours of the morning (6-7 am). The water in all the pools is pleasant in terms of temperature. As a general conclusion: it is clearly not a 5 star hotel as we imagined, but it is acceptable for the price (1750 euros for 2 people). They certainly have something to improve but since the hotel is full all the time they are satisfied. Probably if we were to repeat the experience we would choose another 5 star hotel for severa
Response from Property: Dear Guest; Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are truly sorry to hear that your experience did not fully meet your expectations and that several aspects of your holiday, especially related to the room allocation and service during check-in, caused you stress and disappointment. Please accept our sincere apologies for the inconvenience you and your family experienced. The situation you described does not reflect the level of service we strive to provide, and your feedback has been shared with the relevant departments for serious evaluation and improvement. We also appreciate your comments regarding the cleaning schedule, the à la carte restaurant experience, beach conditions, snack bar variety, and other observations about facilities. Every detail you have mentioned is valuable and helps us identify where we can do better. We understand how important comfort, flexibility, and courteous service are, especially for families traveling with children. On the other hand, we are glad to hear that you found the pools enjoyable and the food and drinks generally sufficient for an all-inclusive experience. Please know that your feedback will be used constructively in our continuous effort to improve our service quality. We wish to see you again in our Hotel. Kind regards. The Lumos Deluxe Resort Hotel & Spa Family.
Sasha P
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 19, 2025
We arrived late in the morning, 2am. We were welcomed at the front desk and offered food and drinks to help get us settled. The hotel staff are super friendly. Everything was explained and sorted when we asked. The pools are perfect for families. The hotel/resort itself is absolutely stunning. Would definitely recommend!
Response from Property: Dear Guest, Thank you so much for taking the time to share your kind words! We’re thrilled to hear that your stay with us was “absolutely incredible” from the moment you arrived. Our team is always ready to welcome guests at any hour, and we’re happy to know you felt taken care of, even in the early hours of the morning. It’s great to hear that our staff’s friendliness, the beautiful resort atmosphere, and the family-friendly pool areas all contributed to a positive experience. Your recommendation means a lot to us — thank you! We hope to welcome you and your family back again soon for another memorable stay. Kind regards. The Lumos Deluxe Resort Hotel & Spa Family.
Guest User
Stayed in Aug 2025
Other
4.0/10
Posted on Sep 22, 2025
Was awful had bed bugs my room didn’t get cleaned and my soon got a nasty infection for unsanitary surroundings who had never been ill before deffo not a 5*
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 4, 2025
The animation team behind Lumos de Lux has truly outdone themselves. Every frame is meticulously crafted, blending vibrant colors, fluid motion, and striking visual storytelling that pulls the viewer right into the world. The attention to detail in character expressions, environments, and transitions reflects not just technical skill but a deep passion for the craft. Each scene feels alive, immersive, and thoughtfully designed, making the visual experience unforgettable. Equally impressive is the music, which perfectly complements the animation. The score is both evocative and dynamic, enhancing every moment with emotion and energy. From subtle, atmospheric undertones to soaring crescendos, the soundtrack captures the essence of the story and elevates each scene to new heights. The synergy between visuals and music in Lumos de Lux creates a cinematic experience that is truly magical. Together, the animation and music team have crafted a masterpiece that delights the eyes and moves the heart—a testament to creativity, skill, and collaboration at the highest level.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 2, 2025
I recommend lumos hotel and I had a best experience, me and my kids had thier best experience in game center with talented experienced people and thier food were also nice and nice play ground for children and pool and so on
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 1, 2025
I had such a wonderful experience with the entertainment staff at kid play and would love to share my gratitude. They took care of my two kids with so much love, care, and professionalism that I felt completely at ease leaving them there. The environment is spotless and very well maintained, which gave me even more confidence knowing my children were in a clean and safe space. A very special thank you goes to the three amazing ladies – Sibel, Ayse, and Havva – who went above and beyond to make sure my kids were happy, engaged, and comfortable throughout their time. Their warmth, patience, and kindness truly made the experience exceptional. I would absolutely recommend the entrainment staff at Kid Play to any parent looking for a caring and professional place for their children.