Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.2
Service8.5
Cleanliness8.6
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All reviews(78)
Positive reviews(48)
Reviews with photos/video(10)
Negative reviews(3)
Anonymous User
Deluxe King Room
Stayed in Aug 2023
Family
3 review
9.5/10
Amazing
Posted on Sep 28, 2023
Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Business traveler
282 review
10/10
Outstanding
Posted on Sep 8, 2024
Full marks, new room facilities, friendly service. Good breakfast. Good location. Disadvantages: The door card broke twice, the hotel's meals were too expensive, the premium was too high. The catering cost performance was not good.
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Guest User
Twin Room
Stayed in Dec 2024
Business traveler
115 review
9.5/10
Amazing
Posted on Jan 22, 2025
The room is a bit small, but the service facilities are all ok. The only downside is that the price is really too expensive
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Winnie & Eric
Twin Room
Stayed in May 2024
Couple
46 review
5.5/10
Posted on Jun 16, 2024
Room facilities are good but need updating
The breakfast in the hotel is not very good, and you have to go early one day and you can't prepare a lunch box (an additional charge of 15 US dollars). The breakfast is the same, which is very outrageous.
There is a cake with plates and tongs in the lobby (not a welcome meal) but there is a fee, which is 15 US dollars per serving, which is very ridiculously expensive.
remember! Everything in a hotel costs money, so ask before you ask for anything.
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6/10
Guest User
King Room
Stayed in Feb 2025
Business traveler
16 review
10/10
Outstanding
Posted on May 3, 2025
The room is very good and the hotel staff are also very enthusiastic ❤❤
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Guest User
Twin Room with Balcony
Stayed in Jan 2025
Business traveler
7 review
10/10
Outstanding
Posted on Mar 3, 2025
The breakfast is also very rich, it is worth staying again!
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MrGuoXW
King Room
Stayed in Nov 2024
Business traveler
6 review
7.5/10
Posted on Mar 3, 2025
The room is not big, the soundproofing is not good, I didn't sleep well
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shilee88
King Room
Stayed in Nov 2024
Business traveler
10 review
8.0/10
Very Good
Posted on Dec 15, 2024
Room facilities are average
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WorldWideTravel88
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 9, 2025
Like most Hyatt Regencies, this hotel is quite solid and does the job well, being functional and good value for the money. As Globalists we were upgraded upon arrival to a suite. There was nothing wow about it and it was rather on the small side, but it was convenient having 1.5 bath and there were nice views from Meskel Square from our room. Breakfast was excellent, not only the restaurant was an inviting venue, but the food selection was on par with some of the best hotels in Asia and the Middle East. Happy hour in the club lounge was the lone weak point of this hotel in my opinion - the food was slim pickings. Service throughout the hotel was very good. Perhaps part of it was that staff do not often see young children as guests in this hotel which is more of a business hotel than a holiday destination. That said, it was quite striking that many staff were very friendly with our daughters, more so than in other places we have travelled to. The General Manager of the hotel was also visible and active, interacting with guests and with staff. He set the tone right and was a good example for staff to follow. Overall I am not a great fan of the HR brand in general because it can be a bit bland, but this hotel is quite good for what it is that I would have no hesitation returning.
6/18
Response from Property: Dear valued guest, Thank you for your detailed and thoughtful review. We're glad you appreciated the suite upgrade, breakfast selection, and overall service during your stay. It’s wonderful to hear your family felt welcomed, and that our team helped make your visit comfortable. We’ve noted your feedback on the club lounge and will take it into consideration as we continue to improve. We look forward to welcoming you back on your next visit. Best wishes, Hyatt Regency Addis Ababa
khadharmy
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 26, 2025
We opted for a brief holiday, i am glad we settled in this fine establishment. All round perfection, MaashaAllah. Beautiful suite, great breakfast spread, room service and very supportive staff. The hotel is within town area and close to many amenities. They have a great spa to top it off.
813theunisjacodelang
Stayed in Mar 2025
Other
10/10
Outstanding
Posted on Apr 15, 2025
From walking into the reception, to packing out your luggage is but a small part of the journey you are to start.Sit outside,close your eyes,hear the birds, this is Africa. Enjoyed the food, courtyard, and most of all the friendly staff, Tnx
6/9
Guest User
Stayed in Jun 2025
Solo traveler
10/10
Outstanding
Posted on Jul 26, 2025
The Hyatt Regency is unique in Ethiopia because of the level of comfort and personal service it provides to its guests--especially its regular customers. The rooms are spacious, beds are very comfortable along with a powerful shower head; you can't go wrong! The heated pool is always a plus especially on cold days. The breakfast spread is diverse and tasty. And you can get a good massage in the second floor spay. The Hyatt is still my favourite place to stay in Addis.
Guest User
Stayed in Jun 2025
Business traveler
10/10
Outstanding
Posted on Jul 25, 2025
Hyatt Regency is modern and offers great choices for the business traveller! It is on a prime location making movement within Addis a breeze!
Guest User
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 23, 2025
Meron (Hostess) Was incredible! She attended all of my needs and went out of her way to Make sure we were happy. She even booked a spa appointment for us and she works at the oriental! Lidetu was our server and was great too.. Helen from the morning buffet was very kind and helped us plan our day. Zelalem was incredibly helpful and always si Surprising us with his kindness and willingness to make us happy. Overall, we really loved our stay and everyone at the front desk.. they were just amazing
Guest User
Stayed in Jun 2025
Business traveler
10/10
Outstanding
Posted on Jul 23, 2025
I travel almost monthly for work, around the world, and have had the privilege of staying at several beautiful hotels, but the Hyatt Regency in Addis remains my favorite of all. The thoughtfulness, care and attention of the staff make it more of a home than a hotel, which is very much welcomed by those of us who travel regularly for business. The gym and spa are incredible, and the breakfast spread at The Kitchen is unparalleled. I've stayed here three years in a row and can't wait to return.