Ji Hotel (Wuhan Donghu Happy Valley Branch) Reviews
Ji Hotel (Wuhan Donghu Happy Valley Branch)
Building E2, Donghu City Shiguang, 218 Yuanlin Road, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
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Ji Hotel (Wuhan Donghu Happy Valley Branch) Guest Reviews
4.9/5
Perfect
970 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(970)
Positive reviews(960)
Reviews with photos/video(144)
Classy environment(96)
Friendly front desk staff(83)
Awesome amenities(74)
Large rooms(55)
Quiet & comfortable(44)
Delicious breakfast(38)
Perfect for business trips(29)
Would stay again(22)
Negative reviews(10)
Guest User
Business Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
设施:nice
卫生:nice
环境:nice
服务:nice
Response from Property: 隨心隨意,隨着你,一起享受一路美好!
frankleo
Superior Double Room
Stayed in Mar 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Great services
Response from Property: 非常感謝您對我們酒店的好評,小季會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
34 review
0.6/5
Posted on Aug 21, 2024
1. Prices fluctuate at will:
2. There is no service awareness at the front desk, and platinum members do not get free fruits:
3. The room is not soundproofed and I was woken up in the middle of the night:
4. The room is not clean and there are hairs on the bed:
Original TextTranslated by Google
Response from Property: Dear guest: We are very sorry for the inconvenience caused to you. We have recorded your comments. We will wholeheartedly provide you with high-quality service and look forward to your next stay.
Guest User
Double Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 2, 2024
I came to Wuhan for a business trip and chose this hotel very close to Happy Valley. It is very new and clean. The service attitude of the hotel front desk is also very good. They helped upgrade the room type and gave me snacks. Very considerate service and very cost-effective. It is recommended to stay here when traveling for business trips.
Original TextTranslated by Google
Response from Property: The flowers are blooming in the pinellia, picturesque and poetic. No matter where you are lost, Xiaoji will always be here to guide you home.
Guest User
Business Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 29, 2024
In the past, what attracted me to All Seasons was the books in the lobby, the large projection screen and the celadon tea set.
This time, it was quite pleasant to chat with friends in the spacious and bright lobby and drink "free of course" American drinks.
I also had the opportunity to experience self-service laundry. While the clothes were being washed, I was writing a report. Very well coordinated.
When you go out of the hotel, turn left and turn left to the barbecue street. Turn right to the old village chief, who is rich and frugal. This time, I had a great time eating on the side of the stove alone.
For me who travels a lot, everything is just right.
Original TextTranslated by Google
Response from Property: Your satisfaction is our biggest motivation to move forward. Thank you for your choice and your strong recommendation. We look forward to visiting you again.
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
2.0/5
Posted on May 18, 2024
Speechless. I told the front desk on the evening of my departure on Friday that my luggage would be sent for me by express delivery. They said it was too late and they could only send it to me by express delivery the next day. I will definitely receive it on Sunday!
Make the call first! WeChat communication has been added! If I place a normal order, I will definitely receive it on the 19th! My phone call clearly stated that SF Express is urgent and I will receive it on Sunday! Tell me the next express! As a result, I saw on Saturday that I would receive it as early as Monday! I'm really speechless! They didn't mail my items at all according to my instructions!
The hygienic hotel is also very average. There are fingerprints on the glass and fingerprints on the toilet lid.
I am really speechless when I encounter this kind of hotel on a business trip! This is the first time that I have caused trouble to a customer!
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the inconvenience caused to you! You selected express when placing the order. When the courier came to pick up the package, it could not be sent by express because there were cosmetics in the bag. The courier changed it to standard express in the background. We are very sorry that the package did not reach you in the first time. We also hope that you will Don't let this affect your good mood! Thank you for your support of Ji Hotel and wish you a happy life!
Guest User
Business Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The overall stay experience is very good. The hotel lobby and rooms are very clean and tidy. There are also books and tea drinking utensils in the room, with a fresh and elegant layout. There are many places to eat around, and Feifei Shrimp Restaurant is downstairs. I really didn't expect it, but it was a coincidence, haha. The staff I came into contact with were all women and they were very considerate. I think it is suitable for female residents. I also gave a small gift before leaving. I will choose to stay here next time if I have the opportunity.
Original TextTranslated by Google
Response from Property: The most affectionate thoughts come from the love you gave Xiao Ji. We continue to work hard and improve, just waiting for you and giving you the best stay experience! Love yourself, live in Jiji, you give us a chance, we will give you satisfaction, Jiji is grateful to have you!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
8 review
0.5/5
Posted on Aug 27, 2024
Hi all season for my first negative review! 1. I left the hotel at 7 o'clock in the morning and told the front desk to arrange for someone to clean the room as soon as possible. However, when I returned to the hotel in the afternoon, the aunt was still cleaning and said that she had not been notified. 2. I am a repeat customer and have continued to stay. On the last day, I couldn’t go back to the hotel to check out at 12 noon because I had to have a prenatal check-up. I wanted to discuss with the hotel whether I could check out at 13 o’clock. The front desk told me that it was not possible. I asked if there was a manager or leader who I wanted to negotiate with. , told me directly no, saying that if you check out late, you must get an hourly room! I didn't want to argue with the front desk during my pregnancy, but another guest also argued with the front desk for the same reason. The woman at the front desk didn't apologize to us, and she didn't have any sense of trying to resolve the conflict. She just acted like you like it. posture. Having stayed in so many hotels, this attitude is really outrageous. The front desk staff didn't have name tags, and they didn't even have a smile during the whole service. If you want to complain, you can only join them. This price is almost a five-star hotel in Wuhan. When I came back to stay here, I felt that the previous service and hardware were acceptable. This time it really opened my eyes.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常抱歉給您帶來不便,您的意見我們已經記錄,我們將竭誠為您提供優質的服務,期待您的下次入住。
rochael
Business Room (2 beds)
Stayed in Jan 2024
Family
8 review
4.5/5
Great
Posted on Feb 16, 2024
The hotel is very new, probably just opened. Mainly because it is very close to my relatives' home. It snowed heavily when I first arrived in Wuhan. The temperature of the hotel room was quite high. It was okay for a few nights.
Original TextTranslated by Google
Response from Property: Your support and encouragement are like a ray of spring breeze, which warms us this spring. Xiaoji is committed to providing better services and a better stay experience. We look forward to your visit again.