Park Rotana

Park Rotana Reviews

Park Rotana

Al Salam St., Eastern Ring Road, Al Muntazah, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesSee Hotel Details
Park Rotana
Park RotanaPark RotanaPark Rotana
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1 night

Guest Reviews

9.2/10
Great
61 review
Verified reviews
Location8.7
Amenities9.3
Service9.0
Cleanliness9.6
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All reviews(61)
Positive reviews(32)
Reviews with photos/video(7)
Clean and tidy(7)
Awesome stay(6)
Negative reviews(1)
Guest User
Guest Room with Lounge Access - King Bed
Stayed in Feb 2025
Solo traveler
35 review
7.5/10
Posted on Mar 24, 2025
The club lounge female staff is very friendly and heartwarming. She provided me such a big plate of sandwiches and sweets. On the other hand, the staff for breakfast in Ginger should be more motivated and considerate. Location is a big disadvantage. If you want to go to the mosque by taxi, you have to pay 20AED even though it is so near coz of detour. The cleaning is quite thorough, which is a big plus.
Response from Property: Dear Guest User,Thank you for your feedback and for sharing your experience following your recent stay at the Park Rotana Hotel.We are thrilled to hear that you had a positive interaction with our friendly and heartwarming club lounge colleague, We will be sure to pass along your kind words.We also appreciate your feedback regarding the breakfast team at Ginger and will certainly look into ways to enhance the service in that area.Regarding the location, we understand that it may not always suit everyone's preferences. While we aim to offer a peaceful and accessible setting, we know that location can sometimes be a personal consideration. Lastly, we’re pleased to hear that you were satisfied with the cleanliness of the property. Thank you again for your valuable input, and we hope to welcome you back soon.Best regard,Eleni TsolakouGeneral Manager
jingjing
Family Connecting Rooms - King and Twin Beds
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Mar 17, 2025
Nice and clean hotel. Good for family. And the locations is close to sheikh Zayed mosque.
Response from Property: Dear Jingjing,Thank you for taking the time to share your kind feedback following your recent stay at the Park Rotana Hotel. We are thrilled to hear that you found our hotel nice, clean, and suitable for families. We are also glad you enjoyed our location, with its proximity to the Sheikh Zayed Mosque.We truly appreciate your positive comments and hope to welcome you and your family back to our hotel in the future for another wonderful stay.Best regard,Eleni TsolakouGeneral Manager
Guest User
Garden View Room - King Bed
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 6, 2025
Fantastic all around, staff went out of their way to help us
Response from Property: Dear Guest User,Thank you for your wonderful feedback following your recent stay at the Park Rotana Hotel.We are delighted to hear that you had a fantastic experience and that our team went above and beyond to assist you. Your kind words are truly appreciated and will be shared with the entire team as motivation to keep delivering exceptional service.We look forward to welcoming you back soon.Best regard,Eleni TsolakouGeneral Manager
Guest User
Family Connecting Rooms - King and Twin Beds
Stayed in Apr 2024
Traveling with friends
6 review
9.5/10
Amazing
Posted on May 21, 2024
The room was spacious and clean. It is very close to the mosque. We enjoyed our stay there.
Response from Property: Dear Guest User,Thank you for sharing your feedback following your recent stay at the Park Rotana hotel.It is truly a pleasure to read how fantastic your visit was We look forward to welcoming you again in the future.Best regards,Eleni TsolakouGeneral Manager
NADHIM
One Bedroom Suite with Lounge Access
Stayed in Nov 2024
Business traveler
70 review
10/10
Outstanding
Posted on Mar 9, 2025
Very good 👍🏻 nice location good staff
Ekik
Guest Room - King Bed
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 10, 2025
Nice experiences,
Response from Property: Dear Ekik,Thank you for sharing your kind feedback following your recent stay at the Park Rotana Hotel. We are glad to learn you had a nice experience with us. We look forward to welcoming you back soon.Best regard,Eleni TsolakouGeneral Manager
YOUSEF
Guest Room - King Bed
Stayed in Aug 2023
Couple
49 review
9.5/10
Amazing
Posted on Sep 5, 2023
My always choosing Rotana Best price with best service, like it
Response from Property: Dear YOUSEF, Thank you for sharing your feedback on Trip.com.We truly appreciate your feedback and we are pleased to read that we have exceeded your expectations.We look forward to welcoming you back. Best regards,Eleni TsolakouGeneral Manager
Ousha
Guest Room - King Bed
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on Apr 30, 2024
Very good and nice hotel
Response from Property: Dear Ousha,Thank you very much for your review.We are glad to read your wonderful comments regarding your experience. Your feedback is important to us as it will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Park Rotana.Best regards,Eleni TsolakouGeneral Manager
Akhter rasool baba
Guest Room - King Bed
Stayed in Apr 2024
Couple
1 review
9.5/10
Amazing
Posted on May 8, 2024
Wonderful stay,
Response from Property: Dear Akhter rasool baba, Thank you for sharing your feedback following your recent stay at the Park Rotana hotel.We truly appreciate your feedback and we are glad to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Eleni TsolakouGeneral Manager
Кристинка
Guest Room - King Bed
Stayed in Nov 2024
Couple
5 review
9.5/10
Amazing
Posted on Dec 28, 2024
Just crazy breakfasts 😘😘very clean. Yes, it is located far from the center of Abu Dhabi, but we are by car - it was very convenient for us! Maybe even taking into account the entire route, it was a very good location) just Lahari
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Guest User
Guest Room - King Bed
Stayed in Jun 2025
Business traveler
9 review
9.5/10
Amazing
Posted on Jul 21, 2025
Facilities: Complete Sanitation: Clean Environment: Elegant Service: Good
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Response from Property: Dear Guest User,Thank you for your kind feedback following your recent stay at the Park Rotana Hotel.We are delighted to hear that you found our facilities complete, and our hygiene and service up to your expectations.Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon.Best regard,Eleni TsolakouGeneral Manager
Ummahra Bin Hadir
Family Connecting Rooms - King and Twin Beds
Stayed in Feb 2025
Other
2 review
5.5/10
Posted on Apr 3, 2025
I booked two connected rooms, one of which was for the elderly or people with disabilities. I definitely did not like it, so I hope the customer is honest. Thank you.
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Guest User
Guest Room - King Bed
Stayed in Jan 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Feb 24, 2025
This is a business hotel, wonderful, clean. Delicious breakfasts. Far from the infrastructure, you can get to the mosque by taxi, since there are highways around, you won't get there. Breakfasts are not varied but enough, very tasty
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Response from Property: Dear GuestThank you for your wonderful review following your recent stay at the Park Rotana Hotel.We are glad to hear that you found our hotel to be clean and enjoyed the delicious breakfasts. We would like to mention that our buffet offers a variety of options, and we constantly strive to provide a selection that suits different tastes. We appreciate your feedback and will continue to work on enhancing our offerings.We understand that the location may feel a bit far from some attractions, but we are glad that taxis make it easy for you to reach nearby destinations. We look forward to welcoming you again.Best regardEleni TsolakouGeneral Manager
Guest User
Guest Room - King Bed
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Feb 12, 2025
The facilities are newer than those of the Rotana Hotel on Yas Island, the service is good, and it is convenient to take a taxi around.
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Guest User
Guest Room - Twin Beds
Stayed in Jul 2023
Couple
72 review
8.5/10
Very Good
Posted on Aug 17, 2023
The hotel is quite new. Although the location is very close to the mosque, it is still a bit far to walk. It is not cheap to take a taxi. It is also far from the free bus stop, and the transportation is not convenient enough. There is a park and a small museum nearby, and the entrance fee is a few yuan.
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6/9
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Park Rotana Hotel. We genuinely appreciate your valuable input, as it helps us continually improve our services.We are delighted to hear that you found our hotel to be quite new. We take pride in maintaining our property to the highest standards to ensure a comfortable and enjoyable experience for our guests.Regarding the location, we understand your concern about the distance from the mosque and the transportation options. We are indeed located near a prominent mosque, which is a key attraction in the area. While it may be a bit far to walk for some guests, we recommend exploring alternative transportation options, such as our concierge services or rideshare apps, to make your travels more convenient.We apologize if you found the distance from the free bus stop inconvenient. Just to clarify, the nearest bus stop is just a few meters away across the hotel.We are pleased to hear that you had the opportunity to visit the nearby park and small museum. These attractions offer a wonderful opportunity to explore the local culture and history. Please note that entrance fees to such attractions are typically set by external organizations, but we appreciate your mention of this for the benefit of future guests.Once again, thank you for choosing Park Rotana Hotel, and we hope to have the pleasure of welcoming you back in the future. Best regards,Eleni TsolakouGeneral Manager