Hot Springs Hotels in Fukuoka Prefecture, Japan

Excellent highly enjoyable hotel at the perfect location right in front of the Hakata Station. The hotel's service is way better than some other big brand hotels in Fukuoka. The amenities in the room and around the hotel are at top quality. It is quiet inside the hotel despite next to the busy area. The breakfast buffet and the cafe are also very nice and must try. The only suggestion to the hotel is please also include handwash in the bathroom on top of the hard soap.

We choice this hotel because of its location. Nice rooms, not too small as in Osaka and Kyoto. Kind stuff and good onsen. We had a good time there. I recommend it👌🏻

The staff at this hotel were polite and very helpful throughout my stay, which made me feel welcome. The breakfast buffet selection was quite limited, but the food tasted good and was of nice quality. I also appreciated that the lobby had sufficient seating, making it a comfortable place to rest or wait. One small suggestion for improvement would be to provide an extra pillow in the single rooms, which would add to the overall comfort. However, the safe in my room was not functioning during my stay, which was a little inconvenient.

The location of the hotel was further from the station than expected, even if you use the nearest one at West 24. Since I'm not taking the train to get to the airport after checkout, it does not matter much. I must compliment the counter staff, Meng, for helping me to check with the luggage service provider as well as my former hotel as my luggage did not arrive in time during my check in. It was a panicky situation for a solo female traveller, especially when I was due for a morning flight the following day. Onsen facilities are great, there is even an onsite sauna. As the onsen is separately run, you don't have to bring towel from your room to the onsen. Breakfast is great too, with several options from the buffet line.

Location is 30mins drive from fukuoka. 6000yen from Hakata station or Tenjin area. Excellent hotel. The hot spring closes at 11pm and opens in the morning. Hot tub for both men and women looks the same with stone work tub. Stayed for two nights. The breakfast is absolutely amazing and is different every morning delivered straight to room!!! Kudos for the friendly staff and great accommodations

My second trip to Yanagawa was just as wonderful as the first. I enjoyed the hotel's outdoor hot spring twice, once in the morning and once in the evening, and had it all to myself both times. My skin felt incredibly smooth afterwards. Both breakfast and dinner offered a great variety and tasted delicious. Transportation was also quite convenient, with a bus stop right outside the hotel providing direct service to Yanagawa Station. The only minor navigational confusion we had upon arrival was that the bus stop for getting to the hotel was actually near the tourist information center, but our navigation app guided us to alight on the opposite side of Yanagawa Station.

I stayed in the main building, not the new building, so the room was relatively small and the facilities were not new. But the price was affordable, the location was convenient, and the cost performance was high. It was a good choice for traveling alone. The breakfast was very rich!

I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.

The Room with Japanese Garden located on Ground floor overlooking a magnificent indoor well curated and groomed Japanese Garden from the tatami floored Living room area and balcony seating area where guests can relax and enjoy with a peaceful mind. At nite they even have flood lights! The room is spacious in 3 pax unit. Public bath is nice and clean but close so early at 9PM!! The breakfast was decently delicious and simple. Staff serving breakfast was kind and friendly. The front desk staffs were nice and check out time is strictly 10AM and any extra quarter or half hour will be charged accordingly!! That’s sad…

The room was excellent, and the rooftop hot spring bath was a fantastic bonus. The staff were incredibly friendly and spoke great English, even patiently understanding my rather poor Japanese. With its convenient location and a wonderfully comfortable sleep, I honestly couldn't have asked for anything more.