Hot Springs Hotels in Special Capital Region of Jakarta, Indonesia

Location: Hotel area is ok, located just next to Kuningan Mall but because it's just right at a diverging traffic lanes, traffic is horrible when travelling out of the hotel. Service from staff is great and most have been generally helpful and polite. My only gripe with the hotel is that it's a bit old, even the towels looks old and the white lightings used in the rooms and common areas makes the hotel lobby looks more like a office building rather than a hotel. White lightings used in the room makes it not so comfortable to stay and sleep in, especially if I am travelling with my partner. The main reason I will not book this hotel again is because of the white lights and nothing to do with the staff's services. Didnt use much of the hotel's facilities to make any fair comments. Cleaning of the room can be improved with more attention being paid to details but not a deal breaker for me.

We stayed 2 nights in the Horizon Club room. Excellent customer service, attentive to guests needs, quality toiletry items, comfortable room, enjoyable club lounge experience with tasty food, options, drinks, and friendly staff. Good fitness centre. Nice big garden with extensive pool.

Have stayed at this hotel twice. Always satisfied with our stay. Friendly staff, and comfortable rooms. The onsen facility is what keeps us coming back to this hotel. One of the facilities that we think is really worth visiting. The food at the restaurant is also quite varied with a pretty good taste. Thank you Kuretakeso. We will be back again.

The room was nice bit it felt like a prison with a very small window. We didn’t get the welcome drink and the frontdesk lady gave us a room with a useless view. Probably the worst room within the category. Be careful when selecting your room, the pictures are misleading. The worst thing at all : We made a reservation at this hotel because we wanted to take sunset pictures from the roof. But nope „bar opens at 6.30pm“ so no sun, ni pictures. We wouldn’t stay here again, although the overall quality of rooms is good.

I enjoyed my stay very much. Bed was comfortable, staff friendly and excellent breakfast. One thing I did not like is customers smoking during the breakfast. The hotel needs to put smokers in one part of the hall while a non-smoking section needs to be in another section. Not everyone likes to be subjected to second-hand smoke. Thank you.