Homestays in An Giang Province, Vietnam

1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower

ห้องดีมากสวย สะอาด คุ้มค่าเกินราคา มี3ห้องนอน 2ห้องน้ำ ห้องนั่งเล่น ห้องครัว แอร์มีทุกห้อง ทีวี 4 เครื่อง มีไดร์เป่าผม เครื่องซักผ้า เครื่องครัว ของใช้ ครบทุกอย่าง ที่สำคัญ!!! มีพุให้ดูฟรีจากระเบียงห้อง private สุดๆ ห้องนอนสองห้อง และระเบียงมองเห็นทะเล และวิวเมือง ดูพลุแบบเต็มๆตา ไม่ต้องแย่งกับใคร ในห้องก็จีดไว้สวยถ่ายรูปได้หลายมุม เหมือนออกจาก printerest สรุปว่าคุ้ม ประทับใจ อยากกลับไปอีก เดี๋ยวเขียนรีวิวแบบมีคลิปอีกทีที่ page: Waris Roam Around ทุกช่องทาง The room was amazing — beautiful, clean, and absolutely worth the price! It has 3 bedrooms, 2 bathrooms, a living room, and a kitchen. Every room has air conditioning, plus there are 4 TVs, a hair dryer, a washing machine, and a full set of kitchenware — everything you could possibly need. The best part!!! You can watch the fireworks for free right from the private balcony — so exclusive! Two bedrooms and the balcony have stunning sea and city views. You can enjoy the fireworks up close without any crowds. The room is beautifully decorated, perfect for taking photos from many corners — it looks straight out of Pinterest. Overall, it’s totally worth it, very impressive, and I’d love to come back again! I will writing again

New hotel. Clean. Excellent and absolutely new inverter quiet air conditioner and LG TV. Plumbing works well, bed linen is clean. The balcony has a magnificent view. The administrator suggested me to watch the daily fireworks from the roof of the hotel. The administrator is very kind and attentive to guests. I recommend this hotel. Tickets for the cable car and much more can be purchased at the hotel. The price will be the same as through the ticket office at the entrance to the cable car.

I feel conflicted about writing this review. We had a bit of a hiccup on the first night where the staff had accidentally booked out our hotel room to someone else. They compensated us and provided us with another room (very small, not very spacious and a little dirty). The following day, we were able to move our things into the room we initially booked. The room was much more spacious. We had a pool view. The pool areas is incredibly gorgeous. Loved hanging out there. The hotel uses incredibly cheap tissues and toilet paper that crumble upon use. We also had no hot water throughout our stay and at one point I had a shower where only drops of water were coming out of the tap. I think they can improve the quality of their facilities. If you're not bothered by facilities and are just looking for a place to rest your head - then this a decent budget hotel.

Very nice place. Very nice owner. All is good and best ❤️ near water taxi place

Excellent hostel, perfect location, rooms were cleaned daily and the the bar was the best way to spend our first night in Phu Quoc! The reps Tin and Salam made us feel so welcome and made the evening events really fun! Would deffo stay again.

Good location, cozy room, a little noisy but overall good

Great hotel! Cozy and stylish room with a view of the sea, sanset town and evening fireworks. Good choice of breakfasts (especially appreciated the European option!). Very helpful and friendly staff who are ready to help with all questions. I recommend everyone who comes to Phu Quoc and wants to visit sanset town to stay at this hotel💫

Very good, the service is very thoughtful, it is worth collecting if I have the chance to order again😀😀😀😀😀😀😀😀I will come again if I have the chance😀😀😀😀😀😀😀😀

Ben at the front desk was incredibly friendly and helpful. You can rent electric scooters from him, which is super convenient for getting around Sunset Town. The egg coffee was delicious. The hotel's location is fantastic; the cable car station is right across the street. There's a spa right next door that I didn't get to try this time, but it's definitely on my list for my next visit. Oh, and a great perk: you can watch fireworks from the hotel room!