Rooms are clean. Near to the business center. Staff are very helpful and accommodating.
But make sure you arrive early because parking is first come, first serve. The room hallway needs to put air freshener it doesn't smell that good. But inside, it's perfect. Sanitized also the door knob especially going to toilet alot of finger prints. But all in all it's good and it's cheap compared to others.
The so-called living in a castle is actually a room converted from a stable. The room is very small and the shapes inside the room are also different, so it is easy to hit your head.
But apart from the above objective conditions, I think all the aspects are good. The breakfast is very good. You eat on the first floor of the stable. The coffee is amazing. The water and milk in the small refrigerator upstairs are very good. The waiter is very responsible for introducing each family and taking them to check in.
The so-called castle is a relatively large house, not even as big as some old houses of Fujian people. It cannot be considered as a castle. The garden... well... is not as flowery as the Imperial Garden of the Forbidden City. The plants are mainly succulents. It is not necessary to expect to see flowers, but it is also a feature.
The most recommended is dinner. You can make an appointment for dinner when staying here. It is a rare highlight of the food in this New Zealand trip. There are only four dishes, which are exquisite and attentive, and taste good. If you don't mind sharing the hall with strangers, you can experience the long table dinner and have a drink and chat with the neighbors who live in the stable that night. The English spoken in one night is almost the sum of the past two years. It is very relaxing and happy.
An incredibly cozy room with a private bathroom, a refrigerator, a kettle, dishes, tea, and coffee! The room is very cozy, every detail has been thought through, and it's tastefully decorated. The bed is comfortable, heated, and the linens are spotless. There's a private terrace. The surrounding area is well-maintained. A very pleasant place; I wish I could stay longer! The check-in and check-out process was very quick and convenient!
This is my first time staying in a fully self-service motel.
The guest's name will be written on the sign at the door. Simple and clear x
Facilities: Fully equipped with tableware, tea bags, microwave, and cups, all carefully prepared, but you need to bring your own slippers. This is the same in almost any hotel (in New Zealand)
The mattress is super comfortable and supportive. Very good sleep.
Hygiene: clean, spotless, satisfactory, cost-effective
Environment: Quiet residential area. I saw a kitten in the morning.
Neat, clean and bright
Service: Although it is self-service, because I arrived very late at night, the owner left a light for me, which was very warm.
Thank you also to Ctrip for your service. My phone card is a data card I bought but I couldn’t make calls. They helped me patiently communicate with the store and it was very timely!
We enjoyed our night's stay. It was the best price we could find in Wanaka for a single nights stay anywhere in the town. The room was clean and tidy and comfortable. The shared facilities were good. The staff were helpful and friendly. The location is superb; within walking distance to the heart of town. We recommend the park.
The room is quite big and has a small balcony. I ordered steak and lamb chops for dinner and they tasted very good. Although there are not many varieties of breakfast, the taste is good. I recommend staying here.
A large motel, the hotel grounds are a large park. There is a large lawn and a rugby field. very quiet. We live in a separate area. The room is not big and can accommodate 2-3 people. There is a public kitchen, which is large and cooking is no problem. There are dedicated public toilets and bathrooms, only hotel guests have keys, one minute's walk from the room. There is a medium-sized supermarket 5 minutes' walk away. It is a 10-minute walk from the town center, less than 20 kilometers from Queenstown, and a 20-minute drive. Compared with the same housing price in Queenstown, it is half cheaper.
I had a wonderful two-night stay at Melbourne House. The room was exceptionally clean, and having a sink inside was very convenient. The shared bathrooms and toilets were also spotless, modern, and beautifully maintained. There's a lovely communal lounge overlooking the lake with fantastic views, equipped with a microwave, oven, dishes, and cutlery, making it easy for guests to prepare simple meals. You can sit on the balcony just outside the lounge and enjoy your meal while admiring the beautiful Queenstown lake scenery; it truly enhances the dining experience. Indeed, this place is perfect for a relaxing getaway.
The owner was incredibly friendly and went above and beyond to help me when I lost my backpack and, with it, my daily medication. I was deeply touched by their kindness and want to express my heartfelt thanks. I highly recommend this hotel and will definitely be back!
Very Good
55 reviews
8.7/10
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9.4/10
Amazing
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
SShuangshuangThe room is quite big and has a small balcony. I ordered steak and lamb chops for dinner and they tasted very good. Although there are not many varieties of breakfast, the taste is good. I recommend staying here.
GGuest UserRooms are clean. Near to the business center. Staff are very helpful and accommodating.
But make sure you arrive early because parking is first come, first serve. The room hallway needs to put air freshener it doesn't smell that good. But inside, it's perfect. Sanitized also the door knob especially going to toilet alot of finger prints. But all in all it's good and it's cheap compared to others.
Hhl****I had a wonderful two-night stay at Melbourne House. The room was exceptionally clean, and having a sink inside was very convenient. The shared bathrooms and toilets were also spotless, modern, and beautifully maintained. There's a lovely communal lounge overlooking the lake with fantastic views, equipped with a microwave, oven, dishes, and cutlery, making it easy for guests to prepare simple meals. You can sit on the balcony just outside the lounge and enjoy your meal while admiring the beautiful Queenstown lake scenery; it truly enhances the dining experience. Indeed, this place is perfect for a relaxing getaway.
The owner was incredibly friendly and went above and beyond to help me when I lost my backpack and, with it, my daily medication. I was deeply touched by their kindness and want to express my heartfelt thanks. I highly recommend this hotel and will definitely be back!
PPhoebeThere is a big slope in front of the hotel
Walking up there takes half a life.
The room is big and the sheets are old
Hotel front desk staff is very nice
You need to ask the front desk to borrow a hairdryer.
There is free breakfast
MMarcusReally lovely homestay boutique hotel. Room was lovely and spacious with great attention to detail. Bathroom and amenities are great. Breakfast and staff are lovely and although more expensive than some hotels it is easy to see why. Would love to stay again.
LLeigh PanganI had a lovely stay at Ora Retreat! Cabin was already warm when I got there (late night check in), literally a warm welcome! I got to meet their cutest dog Dusky as well 🫶
GGuest UserCleanliness and facilities are average. The bathroom needs to be improved. There is a strong smell when I open the door. I need to open the door to let the air circulate to feel better. Other services and location are very satisfactory. There is a very beautiful beach nearby.
YYun-KaiThe room type with attached kitchen has a microwave, induction cooker, toaster, refrigerator, and a complete set of tableware and dishes; this room type also has a clothes drying rack. The front desk staff was super friendly and introduced us to nearby attractions, parking lots, and how to take the bus to and from the city center.
IiloveiceThe so-called living in a castle is actually a room converted from a stable. The room is very small and the shapes inside the room are also different, so it is easy to hit your head.
But apart from the above objective conditions, I think all the aspects are good. The breakfast is very good. You eat on the first floor of the stable. The coffee is amazing. The water and milk in the small refrigerator upstairs are very good. The waiter is very responsible for introducing each family and taking them to check in.
The so-called castle is a relatively large house, not even as big as some old houses of Fujian people. It cannot be considered as a castle. The garden... well... is not as flowery as the Imperial Garden of the Forbidden City. The plants are mainly succulents. It is not necessary to expect to see flowers, but it is also a feature.
The most recommended is dinner. You can make an appointment for dinner when staying here. It is a rare highlight of the food in this New Zealand trip. There are only four dishes, which are exquisite and attentive, and taste good. If you don't mind sharing the hall with strangers, you can experience the long table dinner and have a drink and chat with the neighbors who live in the stable that night. The English spoken in one night is almost the sum of the past two years. It is very relaxing and happy.
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