Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
TTravisO2025.07.29
It’s conveniently located for those who like to go to KSL to shop. The instructions (over WhatsApp) to collect the card access key from the mailbox and to unlock the main door were easy to follow. The service staff is very prompt and cordial in their response over WhatsApp. Appreciate their advice to avoid taking the lift between 1030am-3pm as the wait is long but for those who are travelling out during those time, be prepared to wait especially if you’re staying at a high floor. The corridor leading to our unit is unclean and rubbish wasn’t cleared for 2 days. Our level 25 unit is simple and cozy for 6 pax. It is generally clean and has the basic amenities.
Hotel near Danga Bay,Johor Bahru9.3% of visitors choose this area
GGuest User2024.09.10
... very very very complicated! Be sure to contact the administrator in advance before check-in! Need to go to another address first to get the key! The location provided is an inexplicable wasteland...
Absolutely fantastic! Super quiet and comfortable. Downstairs, you'll find a durian stall, a wide variety of food options, and a supermarket. Security is excellent: the guards are always friendly, opening doors and saluting. Key card access is required for building entry and elevator use. Amenities include a swimming pool, gym, table tennis room, billiard room, and a children's play area. I stayed on the 45th floor, and there wasn't a single mosquito or insect. Just a heads-up if you look straight down – it's quite a dizzying height!
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
SSiew Hong2025.09.09
I am absolutely satisfied with the hotel service, cleanliness, and the attentiveness of the on-site staff. Upon check-in, when my allocated parking lot was occupied by another vehicle, your staff promptly resolved the issue with efficiency and professionalism. In addition, when I requested replenishment of toilet items, the service was provided very promptly and courteously. Excellent job overall!
The location is great and the view is magnificent, overlooking the Causeway and Singapore. I enjoyed my stay!
It's nice for a short gateway for 2D1N. Never use the washing machine & microwave, don't know if it functions or not. But management didn't provide hanger in the house, so we unable to hang our clothes.
This is a hidden gem if you
1. Want to spend your holiday at paradigm mall
2. Have extremely responsive and friendly hosts
3. Want a clean and well thought of place to rest or chill
This has been a great stay and my family says we will come back again. Hosts are really responsive to all my requests.
Highly recommended. Book to experience their hospitality.
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
GGuest User2025.07.18
The apartment is spacious and comfortable. The views are also great. Check in needs to be done via WhatsApp. You are also asked to leave a deposit. The location is a quiet and a few kilometres from the city centre so it’s convenient to use Grab. In the while it’s good value for money and I enjoyed my stay. The pool and gym are also decent.
SSiew HongI am absolutely satisfied with the hotel service, cleanliness, and the attentiveness of the on-site staff. Upon check-in, when my allocated parking lot was occupied by another vehicle, your staff promptly resolved the issue with efficiency and professionalism. In addition, when I requested replenishment of toilet items, the service was provided very promptly and courteously. Excellent job overall!
The location is great and the view is magnificent, overlooking the Causeway and Singapore. I enjoyed my stay!
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:TWD 1,520
8.7/10
Very Good
GGuest UserThe location is a bit far from the mall but it has a bridge connecting to it. The mall has a lot of restaurants and convenience store. The room was so clean and well maintained. Provides slippers (beware the slippers sole is not rubberized. Easy to slip and fall) and toothbrush and small bottle of water is also provided. Though only 1 tissue roll in each toilet. There's only1 cons in the room, the aircon at the living room keeps turning off which is a bit hassle.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:TWD 1,472
6.5/10
GGuest UserWe reached the hotel at about 11.30pm from Songapore on 8/4. Upon reaching, we asked the security guard about the booking procedure. He does not know anything about it. He showed that there are boxes to collect the keys from near the laundry room. However, there were no instructions or information of password or room number to collect the keys. I tried to call the hotline and the internet phone but neither was successful in my attend. It was already past midnite. We were tored after the 11/2 hour of jam at the Causeway. We decided to search for another room at the agoda.com and found something for us to spend the night at Grand Landmark Hotel. It costed us $62 SGD. We stayed there until noon and decided to go back to the KSL Premier Residence. I checked my email and saw the instruction to the room coming in at 5.53am which is about 5hours from the time we alerted them via the apps. We went back before noon to the KSL Residence and checked in. Place is nice but we felt shortchanged and ill treated with this hiccups. We would like to ask for a refund for the first day and that Trip.com should pay for our sstay at Grand Landmark Hotel on 8-9 April for goodwill. It is not easy to move around with 2 msmall children. I hope your side exercise compassion and understanding for the negative experience we felt. w
We felt shortchanged and I
JJOYTOTHEWORLD❤️We had a fantastic stay at Mosaic South Key! The accommodation was spacious and spotless, making our experience very comfortable. Louis, the guy from management, was incredibly helpful and friendly. We’re already looking forward to returning in January!
GGuest UserPositive feedback:
*Unit 4105 was generally well maintained and clean.
*Was concerned that the unit may have cigarette smoke smell since smoking is allowed, but am thankful we didn’t find any malodour issues with it. *In terms of housekeeping, response from the team was quick - when I requested for additional floor mats and when I mistakenly enquired about provision of bath towels.
*We could get pretty nice views from the unit and the location is convenient to walk to the financial hub, food eateries/restaurants, KK Mart, beach, etc2. Opportunities for improvement:
*Had to follow-up and ask for check in info, which was sent just before 2.00pm on day of check in.
*Check in was delayed until about 4.30pm; was made to wait, follow up and chase, with reason given that property was fully booked the day before and there were too many units to clean!
*Check out time was revised from 12.00pm to 11.00am, but notification was sent through whatsapp at 9.20am on check out day, which I was not aware of until about 11.09am when I check my messages. (Note: But pic agreed when I said we will check out at 12pm since we check in late and they informed us late about the change of timing.)
GGuest UserAir cond at living room was defective. Unbearable during these few days when weather was so hot. Ended up we had to check out earlier to soak ourselves in air cond malls. Heater at common bathroom was also not functioning properly. Water was still hot even though the dial of instant heater was set to “off”. We had to turn on both shower heads/taps to mix the hot and cold water ourselves. No hand soap was provided even though Covid taught us to be mindful of hygiene
GGuest UserOnce again without fail, a wonderful suite in a great location for holiday stay. Previously we had walk in bathroom but this stay it was smaller bathroom. Nonethess still a great apartment style of room. Would be better if hand soap is provided too. Also the card to place at door handle keeps dropping whenever door is opened or closed. Can look into getting a new material for the card.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:TWD 1,718
8.7/10
Very Good
SSiew HoyIt's nice for a short gateway for 2D1N. Never use the washing machine & microwave, don't know if it functions or not. But management didn't provide hanger in the house, so we unable to hang our clothes.
GGuest UserAbsolutely fantastic! Super quiet and comfortable. Downstairs, you'll find a durian stall, a wide variety of food options, and a supermarket. Security is excellent: the guards are always friendly, opening doors and saluting. Key card access is required for building entry and elevator use. Amenities include a swimming pool, gym, table tennis room, billiard room, and a children's play area. I stayed on the 45th floor, and there wasn't a single mosquito or insect. Just a heads-up if you look straight down – it's quite a dizzying height!
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