We appreciated our stay at the hotel, as the room and facilities were generally good, especially the swimming pools. The accommodations were comfortable and well-maintained, making for a pleasant experience. However, we did encounter an issue with the flushing toilet, which seemed to require some maintenance. The thin toilet paper provided was even not suitable for disposal in the toilet. We needed to go to the washroom in the lobby. We thus recommend that this be checked for future guests to ensure a better stay. Overall, we enjoyed our time here and hope to see improvements in these areas next time.
Location was at the Cotai side.
Not much shopping within the parisan hotel. Can walk over to venetian hotel for shopping.
Macau offer free shuttle service to various places. Otherwise taxi is also very convenient.
Payment can use Alipay. Otherwise bring MOP or HKD.
The room is nice, jz the check in time takes a bit longer than expected. Location is really good jz it is too big, hanging from one place to another takes a lot of time to walk.
The room is really new and tidy and can see the water fountain from wynn palace
It is the Londoner Grand not Londoner, have to find the cartridge
Pros,
- Stunning view with cleaned windows - unlike others without proper maintenance.
- Functional AC & temperature control
- Clean bed/washroom with sufficient toiletries
- 5 restaurants with different types of cuisine
- Gym & outdoor pool
Cons,
- Bit far and no shuttle from HZMB Macao Port. Not much to walk/visit around the hotel area.
- cockroaches(alike)/insect was found on the bottom of the pool, though lifeguard took immediate action, still a big minus
- we arrived earlier than we expect and understood the check-in time not available till 15:00 but the receptionist kept repeating the check-in time without other solutions nor asking us to take a seat/wait/whatever.
It sounds like, not my problem that you arrive earlier, and bothering him to check out other customers which they had no customers to checkout at that moment.
Overall,
Reasonable price, stunning view and well equipped gym. We had a wonderful stay last year but not this time with such reply from the beginning of the stay and poor pool hygiene.
Highly recommended
The room is big, bright, beautiful and clean.
The mini bar had lots of variety of drinks.
The dressing gown was so soft and comfy, sleeper were comfy too.
Definitely will come back to stay again .
The location is next to Sands and fisher wharf, a a Thai restaurant at fisher wharf is yummy.
2 bed room 1 living room suit is awesome! 3 washroom and one big dressing room!
Master bed room air-con might have some prob but everything else are sound.
You might need a cab for transportation but all-in cost justified considering the room rate.
Super organized room, very beautiful and comfortable, although I only stayed one night, I highly recommend this hotel and the service is incredible, everyone is very friendly.
We love this hotel. We always check in this hotel because its clean, big room, nice view and new hotel. Near to San Malo and many restaurants choices. Super recommended this hotel.
I’ve visited the Grand Lisboa Palace twice now and there’s parts I love and hate.
What I love is the general vibe of the hotel, its elegance and style. Every hallway makes you feel in awe and the casino is great fun!
What I hated this time is that there were no casual bars or restaurants available or open. The only place we could find open was the food hall. Unfortunately, something we ate there gave us a very upset stomach. Furthermore, when I wanted to find something to drink (e.g. cocktail), we looked around and we could only find 1 bar on the 3rd floor. But by the time we got there, they were closing earlier than usual expected. We were then told to go to the casino’s bar ‘Bar Carat’ but it didn’t feel or look like a bar at all.
I really hope that the Grand Lisboa take more pride in their food and drink options in the future, because I do really like coming here.
A well-established & business over 2 decades 4 Star Hotel still running smoothly with modernized equipments, design, decoration, facilities n amenities plus higher standard of cleanliness/hygiene/linen completely satisfying nowadays guest's wishes making their staying be comfy n enjoyable. NICE.
Good
5274 reviews
9.1/10
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PHP 3,890
per night
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9.4/10
Outstanding
SS.T.T.Highly recommended
The room is big, bright, beautiful and clean.
The mini bar had lots of variety of drinks.
The dressing gown was so soft and comfy, sleeper were comfy too.
Definitely will come back to stay again .
FFUNG HSThe overall experience is good as being a L'occitane's fans.
Love the atmosphere here and the service are great.
The nearby shopping mall that connected with the hotel provide another entertainment area.
Will come to visit here again!
HHelen HSUThe room is nice, jz the check in time takes a bit longer than expected. Location is really good jz it is too big, hanging from one place to another takes a lot of time to walk.
The room is really new and tidy and can see the water fountain from wynn palace
It is the Londoner Grand not Londoner, have to find the cartridge
JJaslynn EuLocation was at the Cotai side.
Not much shopping within the parisan hotel. Can walk over to venetian hotel for shopping.
Macau offer free shuttle service to various places. Otherwise taxi is also very convenient.
Payment can use Alipay. Otherwise bring MOP or HKD.
GGuest UserPros,
- Stunning view with cleaned windows - unlike others without proper maintenance.
- Functional AC & temperature control
- Clean bed/washroom with sufficient toiletries
- 5 restaurants with different types of cuisine
- Gym & outdoor pool
Cons,
- Bit far and no shuttle from HZMB Macao Port. Not much to walk/visit around the hotel area.
- cockroaches(alike)/insect was found on the bottom of the pool, though lifeguard took immediate action, still a big minus
- we arrived earlier than we expect and understood the check-in time not available till 15:00 but the receptionist kept repeating the check-in time without other solutions nor asking us to take a seat/wait/whatever.
It sounds like, not my problem that you arrive earlier, and bothering him to check out other customers which they had no customers to checkout at that moment.
Overall,
Reasonable price, stunning view and well equipped gym. We had a wonderful stay last year but not this time with such reply from the beginning of the stay and poor pool hygiene.
AAnonymous UserWe love this hotel. We always check in this hotel because its clean, big room, nice view and new hotel. Near to San Malo and many restaurants choices. Super recommended this hotel.
MMel HeytsyuRoom is spacious and clean Location is okay its near grand lisboa within 5-15 mins walk and maybe 20mins walk in senado square. Front desk is friendly and accomodating. However staff in pool area doesnt speak much in english and we encounter unpleasant service in swimming pool area,staff prioritize what they called “ the Regular chinese old woman” that always goes there and she acted like she own the swimming pool and staff there gather in a corner talking pointing and looking at us and we know theyre talking about us and as we make ourselves enter in the swimming pool.like we have a common sense and know what we are doing and we are just on the side of the pool and they keep on like bothering us that we should be just on the other side when we are just on the corner minding our own business coz that old woman feel entittled and thinks that she owns the place! It make us feel bothered instead of being relaxed swimming we felt unwelcomed. We ended up getting pissed and left and we go to the shower room and we just touch a towel and one old woman again get angry out of nowhere and says not to touch the towels and she asked if we are from philippines and said we must needed to be assisted and not to touch things.We just entered the shower room for like 10 seconds and ended up having this heated argument with the rude lady and the staffs just keeps on yapping to each other with their language instead of settling the misunderstanding between us and the old lady . not leaving us like we didnt exists.before we enter one kind staff said we can take towels in that shelves and later on the staff explains that those old chinese rude womans are regular there and we just need to let their rudness slide not sure if the hotel tolerate this kind of guests behavior. We got offended as first timers to checked-in to your hotel and your so called “regular”makes your guests feel uncomfortable and unwelcome and ruined our experience instead of having a good one. They obviously can be defined as “Racist”.
AAlwaystravelling247The first time I stayed was right when the border opened back in 2022. During that time, many restaurants and services were close or limited. However, 3 years later, everything’s open and services are in full capacity, enjoy this facility this time around. One thing to mine is that their pool is not a heated pool, which means that your own cold days, the pool water is nearly freezing. One of the main reasons I booked this hotel is due to their large double beds, what can accommodate for adults. Also, Grand Lisboa Palace is near by nearby, facility that also has a supermarket and shuttle service in parts of the city. For this reason, I think this is actually quite an attractive hotel to stay at. It’s also very quiet in the area which we liked because we had an infant.
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