Location is good if you are stayin in cotai area only. one bus free shuttle to peninsular island macao. anyway its convenient.
love the room! and the staffs are also kind and friendly!
shout out to Johnny (hope i got his name right) for the nice welcome during check in.
Usually i dont make comments on here. But my stay at this hotel was a pleasant one. I want to share with you all.
I came for the show which was held at Macao outdoor performance venue.
When we checked in, the staff at front desk was nice and friendly. We checked in at around 4pm, probably most of the rooms are occupied. Since we had made a request of high floor and non smoking one, he tried to look for a better room for us. Finally he assigned a room that far from lift and non smoking one which was located at middle floor after getting our consent. 'When we went into the room, we were surprised that we could see the venue from our window! And we could also see planes and the airport!
The condition of the hotel and room looked quite new and clean. In our bathroom, there was a double basin! there was hand wash gel and i liked that aroma!
The hotel is connected to a shopping mall. You may go thru the shopping mall to go to the venue easily. And there is a restaurant in the shopping mall operating around the clock which gave us a convenience after the show.
There was also a room with vending machines and ice making machines on out floor. The price there was not rocket high. It is even cheaper than the one from the convenient store at the shopping mall lol
The bed and pillows were cozy. You may also adjust the temperature and fan speed of the Air conditioner.
After we checked out, we wanted to keep the luggage. Front desk staff was helpful and attentive, approached me before i made any request. And one of the concierge was always smiley, cheerful and friendly (i m sorry i didnt check your name tag but you were the one who passed me my luggage when i claimed it)
Overall, it was a good experience. I hope the hotel may keep their good work.
The hotel boasts an excellent location, right next to Fisherman's Wharf, opposite Sands Casino, and very close to MGM, making it incredibly convenient for exploring the area. It features an in-house Chinese restaurant that serves great food, with a special discount for hotel guests. Our suite was very spacious; despite being a corner unit, there was a water dispenser conveniently located right outside the door. The one-bedroom, one-living room, two-bathroom design was a pleasant and unexpected surprise. While dedicated USB charging ports were not available, there were convenient power outlets by the bedside for charging devices.
Recently stayed at Golden Dragon Hotel in Macau and had a pleasant experience overall. The hotel is conveniently located near the Macau Ferry Terminal, making it an excellent choice for travelers arriving by ferry. It’s also within walking distance to some local attractions and casinos, which adds to the convenience.
The room was clean, spacious, and well-maintained. It offers comfort and functionality. The bed was cozy, and amenities like the mini-fridge, toiletries, and fast Wi-Fi made the stay comfortable.
The staff were polite and efficient. Check-in and check-out were smooth, and any requests were handled promptly. The hotel also has a few on-site restaurants, offering a good variety of Chinese and international dishes. I particularly appreciated the breakfast buffet decent variety and fresh options.
I spent a considerable amount of time searching on Ctrip, only to find too many hotels with tiny beds, cramped rooms, and questionable hygiene. So, the Leo Family Room I eventually found was an absolute delight! The room was surprisingly spacious (a real rarity in Hong Kong and Macau), featuring two 1.5-meter wide beds. The bathroom was also excellent, with a proper wet/dry separation and both a separate shower and a bathtub. As a non-smoking family room, it was completely odor-free, which was a huge relief for someone like me with an extremely sensitive nose. Check-out was incredibly smooth; I just handed in the room card (likely because I booked online and settled the deposit during check-in).
In summary: It's clean, hygienic, spacious, quiet, and completely free of any unpleasant smells.
Right in the alley across from the hotel's main entrance, you'll find a 'cha chaan teng' (local tea restaurant). Xin Kang Kee there is a real gem, offering 'ping leung jing'—great food, good quality, and affordable prices. Wynn and Grand Emperor casinos are also just a 12-15 minute walk away.
We stayed here with my child for an exam. The location is excellent, very close to Macao Polytechnic University with convenient transport links. There are also plenty of shops and restaurants nearby, which was a definite plus. The room, though not large, was spotless and tidy, and the bedding was comfortable.
The Junlong Hotel offers fantastic value for money. Although it's an older hotel, it's very clean, and the service is excellent. The soundproofing was particularly good, and we really appreciated them arranging adjoining rooms for us. It's also very conveniently located for public transport, including buses and the light rail. A delightful surprise was the hotel's morning dim sum – it was incredibly delicious and brought smiles to our whole family! We love Macau and will definitely choose this hotel again on our next visit. Free luggage storage was an added convenience. Overall, it was a superb experience; the hotel is well-maintained, spotless, and has a welcoming atmosphere.
The hotel is a swift 7-8 minute taxi ride from Hengqin Port, costing 60 MOP (I later remembered there's a direct hotel shuttle, but I'd forgotten at the time!). It's conveniently located in the same building as The Londoner. From the moment we pulled up with our luggage, the doorman was incredibly attentive and enthusiastic, promptly assisting us and maintaining that exceptional level of warmth all the way through check-in. I truly felt their service was outstanding.
While the rooms might be a bit dated, they are impeccably maintained and offer fantastic value for money, especially when compared to The Londoner. The casino and an extensive shopping complex are just downstairs. It's definitely a highly recommended stay.
It was my son's 12th birthday on our check-in day, and he had flown independently from Singapore. I had informed the hotel in advance, and they thoughtfully surprised him with a cake and warm birthday wishes, which we deeply appreciated.
My only minor complaint is that the business center charges 80 MOP per hour for computer use, and the operating system was in English. Thankfully, I was still able to navigate it.
The highlight of my Macau trip was definitely this hotel. Its location is excellent, right opposite Fisherman's Wharf and next to the Sands Hotel, making it incredibly convenient for getting around. The hotel boasts excellent facilities; the rooms are particularly spacious and spotlessly clean. What I loved most was the resort aspect. The outdoor pool is generously sized, beautifully landscaped, and lined with plenty of lounge chairs, creating a truly relaxing atmosphere. Given how hot Macau is this season – even the evenings are muggy – being able to take a dip in the pool was incredibly refreshing and comfortable. The service was also outstanding. While some staff members might not have spoken Chinese, their attitude was consistently wonderful. Every single staff member offered a genuine smile and showed no sign of impatience whatsoever.
The room looked exactly like the pictures. The front desk staff were very friendly and helpful, and all the service staff were attentive, especially Joanna, who was incredibly dedicated. The room was spotlessly clean. The surrounding area is well-equipped with shops and supermarkets, all within walking distance, and dining options are also convenient. There's also a market on the street right next to the hotel, which is definitely worth a visit!
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9.4/10
Outstanding
TTanya:)Our family stay was an absolute delight from start to finish. Traveling with our two children, aged 5 and 10, we were wonderfully cared for by “Jindy” from the Thai Front Office team.
From the moment we checked in, her service was exceptional. She personally arranged for our luggage to be sent to our room, which was a fantastic two-bed room with a direct view of the Eiffel Tower. We were also pleasantly surprised to find a delicious cake and a lovely kid's amenity waiting for us, along with complimentary drinks and snacks in the room.
Jindy was incredibly sweet and courteous, providing us with excellent assistance and thorough information throughout our stay. Her attentiveness was a significant reason our family trip was filled with so much happiness.
We created wonderful memories, from enjoying a ride on the swings together to savoring the delicious Zhen Dim Sum at the hotel. The convenience of having a Don Don Donki supermarket right there for our shopping needs, along with a variety of other shopping options, was a major plus.
The heated swimming pool with its stunning skyline view was the perfect touch, especially considering the very affordable price. For any family planning a trip, I wholeheartedly recommend this hotel
Aakanemaomao## A Must-Stay L'Occitane Themed Hotel!
I recently experienced The L'Occitane Hotel at Grand Lisboa Palace Macau, and the overall experience far exceeded my expectations!
📍**Location & Transportation**
While it's not in the city's core, getting around is a breeze. After taking a car to Grand Lisboa Palace, a 3-5 minute walk through the indoor, fully air-conditioned 'Macau Palace' walkway takes you directly to the hotel – no sun exposure at all! There's also a free shuttle bus right outside that goes straight to Wynn Palace, making exploring Cotai hassle-free.
🍳**Breakfast**
The hotel breakfast is average. I'd recommend trying the options at the nearby Grand Lisboa Palace instead:
- 'The Tea House' opens at 10 AM, serving authentic Cantonese dim sum.
- 'The Buffet' offers excellent value for money with its breakfast deals.
Inside The Macau Palace, you'll also find various noodle stalls and food stands, offering more down-to-earth local choices.
🌟**Highlights**
1️⃣ A full set of L'Occitane amenities! The shower gel and body lotion are of high quality, and you can even call the front desk for another complimentary set.
2️⃣ Excellent soundproofing ensures a quiet room, perfect for a good night's sleep.
3️⃣ Don't miss these spots downstairs:
☕️Momokawa Coffee – A hidden gem for specialty coffee in Macau, perfect for a morning pick-me-up.
🍦Cotiz Double Skin Milk Ice Cream – Rich milky flavor and silky smooth texture. Highly, highly recommend!
💡**Summary**
With its convenient transportation, immersive L'Occitane experience, and great surrounding dining options, this is a unique hotel in Macau offering excellent value for money. Just remember to plan your breakfast choices in advance and make good use of the free transportation to easily explore Cotai.
GGuest UserWe recently celebrated our 40th wedding anniversary at the Londoner Grand Hotel and we had an unforgettable stay! From the moment we arrived, the staff were warm and welcoming.
A huge thank you to Manager Mariana for arranging a room upgrade, which made our 4-night stay even more special. The ensuite facilities were absolutely stunning!
We also enjoyed dining at several of the hotel's excellent restaurants. The breakfast buffet at The Hampton Court was delicious, and we loved the [order to cook special menu]. Those dishes were amazing!!!Lord Stow's Bakery & Cafe was another highlight, with a fantastic breakfast spread. For lunch, Gordon Ramsay Pub & Grill was a great choice, with top-notch British food and personal service. We also appreciated the variety of Chinese cuisine available at Chelsea Garden, which we enjoyed for several meals.
The Londoner Grand's hospitality and attention to detail truly made our anniversary celebration unforgettable. We can't wait to return!
Highly recommend the Londoner Grand to anyone looking for a luxurious and memorable stay in Macau.
AAnonymous UserLocation is good if you are stayin in cotai area only. one bus free shuttle to peninsular island macao. anyway its convenient.
love the room! and the staffs are also kind and friendly!
shout out to Johnny (hope i got his name right) for the nice welcome during check in.
GGuest UserWe booked a triple room for convenience, but it turned out to be exceptionally small. The window offered a view of tightly packed residential buildings, reminiscent of the old Kowloon Walled City, making it impossible to open the curtains. Despite being a triple room, only two tooth mugs were provided. When we asked the front desk, they directed us to housekeeping, who explained that while three sets of toiletries were given, their policy stipulated only two tooth mugs per room.
Then, in the middle of the night, the air conditioning broke. A technician worked on it for nearly an hour, but by 1 AM, it still wasn't fixed, and we were simply given a fan. At checkout, there was no apology or explanation whatsoever regarding the AC problem. To add insult to injury, upon checking out, we realized one room key card was missing, and they immediately charged us 50 RMB, citing their policy. It really feels like these rules are only for guests!
GGuest User✨ An Unforgettable One-Night Stay, Perfected by Shirley's Kindness! ✨
⭐⭐⭐⭐⭐
Where do I even begin? My one-night stay at the Grand Lisboa Palace was nothing short of spectacular, and it was all thanks to a truly magical start at the front desk.
From the moment I walked into the breathtaking, art-filled lobby, I knew I was somewhere special. But the true highlight of my entire trip was being greeted by Shirley at the check-in counter. 🤩 Her warm, genuine smile immediately put me at ease after my journey. Her English was flawless, and her manners were absolutely impeccable – she is the epitome of grace and professionalism! To my utter delight and complete surprise, she kindly informed me that I had been upgraded from a Deluxe Room to a suite! 🥳🎉 This wasn't just a simple room change; it felt like being handed the golden ticket to an entirely new level of luxury. Thank you, Shirley, for your incredible generosity – you are a true asset to the Grand Lisboa Palace and the reason my stay was so memorable!
And what a suite it was! 🏰 The room was staggeringly beautiful, blending modern luxury with intricate Portuguese-inspired details. The space was massive, the bed was a cloud ☁️, and the marble bathroom with its deep soaking tub was pure bliss. 🛁 The panoramic views of Macau from the window were the cherry on top! 🌆
Beyond the incredible room, the hotel itself is a destination. The architecture is a masterpiece, like a modern European palace. I spent time just wandering the halls, admiring the stunning art installations and the majestic, crystal-domed atrium. It’s a feast for the eyes! 🎨✨
While my stay was short, I made sure to enjoy their wonderful facilities:
· The Indoor Pool: It is absolutely beautiful! 😍✨ So serene and elegant, with a classic design that makes you feel like you're swimming in a luxury spa. The perfect place to relax and unwind. 🏊♀️💫
· The Grand Buffet: The breakfast spread was incredible – a global journey for the taste buds with so many fresh, high-quality options. 🍳🍣🥐
· The Spectacle: Just being in the complex felt grand and exclusive. It’s more than a hotel; it’s an entertainment and art empire.
I truly did not want to leave. From the world-class facilities to the stunning design, every detail was perfect. But it’s the people who make a place unforgettable, and Shirley’s kindness at the front desk set the tone for a perfect 5-star experience. I cannot recommend the Grand Lisboa Palace enough and I am already dreaming of my next visit! ❤️
#GrandLisboaPalace #MacauLuxury #SuiteUpgrade #BestService #ThankYouShirley #LuxuryStay #IndoorPoolBliss #SJM
GGuest User## Facilities: Quite Disappointing
On the first day, the shower drain was blocked, causing water to overflow everywhere. It was quite late, so I ended up using a bathmat to soak it up myself. The next day, I specifically called the front desk, and they left a message when I returned saying it had been resolved. To my dismay, it was blocked again the second day, forcing me to rush out mid-shower to call them.
Additionally, the room phone seemed to have a faulty connection; I kept trying to dial but couldn't get a call through. Even after requesting an air purifier, my throat still felt quite stuffy.
## Service:
During check-in, I specifically requested not to be given a room at the end of the corridor. Well, they assigned me the very first room. Two staff members even came up to demonstrate how to operate the curtains... (a bit excessive!). However, the room service staff were actually very good; they were patient and responded promptly to all my requests.
## Location:
The location is indeed quite out of the way. Taxis are scarce during peak hours, whereas it was much easier to hail a cab at The Londoner during the same times. I wouldn't recommend staying here if you're traveling with minors, as you'll have to walk a much longer route if you can't cut through the casino. I honestly don't know how people manage to explore all of Macau in a single day. For me, getting back from The Venetian felt incredibly far, and even getting to The Londoner was quite a trek. I was so exhausted I even considered taking a taxi just to get to Wynn.
## Cleanliness:
The cleanliness was acceptable. I didn't experience any allergic reactions while sleeping, and overall, the room was quite clean. However, I suspect my throat discomfort was likely related to the carpet.
GGuest UserMy wife and I had a very pleasant stay for the first time at Yoho Hollywood Roosevelt hotel. The housekeeping staff for my room no. 905 was excellent in their service. The receptionist Terry, door men (Charles, Edward & Kevin) were also very helpful and attentive to our enquiries and needs. We will definitely come back to stay again when we visit Macau the next time.
Hhgx1972The location is excellent, right by the Outer Harbour waterfront, making it perfect for morning strolls. Macau is quite compact, and the Ruins of St. Paul's are just a short walk away. The hotel has a traditional style, but all its facilities are very well-maintained. It was spotlessly clean. The service was incredibly warm, attentive, patient, and polite. A great bonus was that the front desk staff were fluent in standard Mandarin.
SSometravelbuddieI recently stayed at Yoho Treasure Island Hotel, and I must say, I am quite disappointed considering it is marketed as a luxury hotel. Unfortunately, my experience did not meet the high standards one would expect from a property of this caliber.
Firstly, one of the most basic amenities expected in a luxury hotel—the bathroom—was subpar. The bathroom lacked a bidet, which is a standard feature in many high-end hotels, especially for guests seeking comfort and hygiene. Additionally, the bathroom door did not have a lock, which severely compromised privacy. This was particularly uncomfortable, as I did not feel secure knowing that anyone could potentially enter without warning.
Furthermore, despite repeatedly requesting privacy by hanging the ‘Do Not Disturb’ sign on the door, staff members entered the room multiple times. This was not only intrusive but also disrespectful of personal boundaries and privacy. Such occurrences are unacceptable in a hotel that claims to offer a luxurious and private experience.
Another inconvenience was the limited space available for storing clothes in the bathroom. As someone who prefers to keep their belongings organized and within easy reach, I found the storage options to be inadequate. The bathroom did not offer sufficient shelving or cabinets, forcing me to leave clothes and personal items in less convenient places, which diminished the overall comfort and convenience of my stay.
Overall, my experience at Yoho Treasure Island Hotel was disappointing and did not reflect the luxury standards that the hotel presumably promotes. For a hotel that charges premium rates, I expected better facilities, greater attention to guest privacy, and more thoughtful amenities. I hope the management considers these issues seriously to improve future guest experiences.
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