4-Star Hotels in Harare, Zimbabwe

The rooms were clean, surrounding areas also clean, desk service was good, However I got food poisoning from the pies on the downstairs food counter. I mentioned it but no one seemed to be concerned.

A wonderful hotel to stay. Friendly and efficient staff that made you feel so welcome. The accommodation was clean, the bed very comfortable and a lovely hot shower. Lovely view of the beautiful garden. Breakfast was an absolute treat. Thank you to all the staff for making me feel at home in Africa after being away for 3 years. I would highly recommend it to anyone staying over in Harare.

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

The breakfast is very good, the location is excellent, the service attitude, the quality is high, the safety is quiet, and the lobby service is warm and thoughtful. The room cleaning is timely, clean and the bathroom is clean.

The Hotel Staff are extremely polite and really go out of their way in making your stay pleasant. Check-in was quick and efficient, I was really impressed with the service. The breakfast buffet was delicious and they had staff assisting you with whatever you wanted. I can really say that off all the hotels I've been to, this one definitely has the best service. It's not the Hilton but the service definitely of high quality.

There are more than 20 rooms in total, the rooms are large and clean. Drinking water is provided. The landlord seems to live in the cross-yard next to it. The food is more general, okay, and hygienic.

The rooms were clean, surrounding areas also clean, desk service was good, However I got food poisoning from the pies on the downstairs food counter. I mentioned it but no one seemed to be concerned.

A wonderful hotel to stay. Friendly and efficient staff that made you feel so welcome. The accommodation was clean, the bed very comfortable and a lovely hot shower. Lovely view of the beautiful garden. Breakfast was an absolute treat. Thank you to all the staff for making me feel at home in Africa after being away for 3 years. I would highly recommend it to anyone staying over in Harare.

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

The breakfast is very good, the location is excellent, the service attitude, the quality is high, the safety is quiet, and the lobby service is warm and thoughtful. The room cleaning is timely, clean and the bathroom is clean.

The Hotel Staff are extremely polite and really go out of their way in making your stay pleasant. Check-in was quick and efficient, I was really impressed with the service. The breakfast buffet was delicious and they had staff assisting you with whatever you wanted. I can really say that off all the hotels I've been to, this one definitely has the best service. It's not the Hilton but the service definitely of high quality.

There are more than 20 rooms in total, the rooms are large and clean. Drinking water is provided. The landlord seems to live in the cross-yard next to it. The food is more general, okay, and hygienic.