I enjoyed my stay, the room was big with a couple of sofas to relax on, a desk and a comfortable chair.
Water, kettle, tea/coffee available in the room for free. The bathroom is also big and clean with shower gel and shampoo dispenser.
There are 6 lifts so hardly any waiting for it to come. Staff are accommodating, helpful and flexible. They go the extra mile to ensure you are pleased with their service. Any request is dealt with promptly. A pleasant stay, thank you to all staff members.
DoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes.
Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah.
The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!
The hotel was amazing staying there was really good to experience they provide bus to haram every 30 minutes… the stuffs are very kind and friendly… i recommend this hotel to everyone coming to Makkah 👌
I recently had the pleasure of staying at elaf kinda and it was truly an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality and impeccable service.
What truly set this hotel apart was the exceptional staff. Every team member went above and beyond to ensure my stay was seamless, always ready to assist with a genuine smile. Their professionalism and dedication to guest satisfaction were remarkable.
The location was also ideal—conveniently situated near Alharam yet offering a peaceful retreat away from the hustle and bustle.
Overall, my experience at elaf kinda exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay. I can’t wait to return!
Good Hotel but when you want to go to Haram then 2 hours early you need to take the shuttle bus because you need a transfer bus then walk to reach Haram
Nearly 1 hour of any prayer close the gate to enter Haram inside the hall
When you want to go back to the hotel from Haram you still need 1 hour
The rooms are good the breakfast is very good the staff is also good
Love the location. Very very close to Masjid Al-Haram. Twin room is spacious with very comfortable beds. Just don’t forget to bring tooth-brush and toothpaste. Buffet Breakfast was great too.
Our experience staying here was absolutely delightful. While the location is somewhat distant from Haram, the availability of hourly bus services for pick-up and drop-off greatly enhances convenience and comfort. The area is undergoing development, adding to the beauty of the surroundings, especially for an evening stroll. The services provided were commendable, with Jasim offering exceptional assistance. We highly recommend this place to those seeking a comfortable stay without breaking the bank.
Feedback on Our Recent Stay at Voco Hotel
I would like to express my gratitude for the pleasant stay my family had at the Voco Hotel. We truly enjoyed our time there, and the staff was exceptionally kind and attentive, which we greatly appreciated.
However, I would like to bring to your attention a concern regarding the parking situation. We were disappointed to learn that parking was not complimentary for guests who booked rooms at the hotel. We believe that providing free parking would enhance the overall experience for your guests.
Thank you for your attention to this matter, and we look forward to your response.
Best regards,
Very Good
418 reviews
8.7/10
Price from
TWD 2,201
per night
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7.3/10
MMichaelIt’s pretty similar to the other hotels in the complex. It differs as it has a more modernist furniture style; whereas the other local hotels have gone for an older-elegant style.
The hotel provides a better service than then Four Point as irons etc are available in room. However, breakfast is more than twice as expensive as the nearby hotels, so I did not eat breakfast in Park Inn.
HHasnaeThe hotel was amazing staying there was really good to experience they provide bus to haram every 30 minutes… the stuffs are very kind and friendly… i recommend this hotel to everyone coming to Makkah 👌
GGuest UserI recently had the pleasure of staying at elaf kinda and it was truly an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality and impeccable service.
What truly set this hotel apart was the exceptional staff. Every team member went above and beyond to ensure my stay was seamless, always ready to assist with a genuine smile. Their professionalism and dedication to guest satisfaction were remarkable.
The location was also ideal—conveniently situated near Alharam yet offering a peaceful retreat away from the hustle and bustle.
Overall, my experience at elaf kinda exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay. I can’t wait to return!
II live to travelDoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes.
Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah.
The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!
GGuest UserOur experience staying here was absolutely delightful. While the location is somewhat distant from Haram, the availability of hourly bus services for pick-up and drop-off greatly enhances convenience and comfort. The area is undergoing development, adding to the beauty of the surroundings, especially for an evening stroll. The services provided were commendable, with Jasim offering exceptional assistance. We highly recommend this place to those seeking a comfortable stay without breaking the bank.
HHisham BakrFeedback on Our Recent Stay at Voco Hotel
I would like to express my gratitude for the pleasant stay my family had at the Voco Hotel. We truly enjoyed our time there, and the staff was exceptionally kind and attentive, which we greatly appreciated.
However, I would like to bring to your attention a concern regarding the parking situation. We were disappointed to learn that parking was not complimentary for guests who booked rooms at the hotel. We believe that providing free parking would enhance the overall experience for your guests.
Thank you for your attention to this matter, and we look forward to your response.
Best regards,
GGuest UserI stayed at TIME Ruba Hotel & Suites and while the staff were very kind, helpful, and respectful, the overall experience didn’t meet expectations for a hotel of this category.
Breakfast was repetitive with very little variation from day to day. When it comes to the room, I booked a suite (their best according to reception), yet there were several issues:
• Stains on the carpet
• Burn marks and damage on the curtain
• Dirty couch
• The balcony door wouldn’t close properly
• Poor maintenance overall (e.g., torn fabric, damaged furniture)
Additionally, I found a bug on the bed and experienced a lot of mosquitos, possibly because of the faulty balcony door.
The swimming pool experience was also disappointing. The sauna was out of order, the steam room was permanently closed, and the jacuzzi wasn’t working. The male pool was delayed in opening, yet it closed on time—meaning less swimming time than scheduled.
The shuttle service to Haram lacked clear communication. Neither the reception nor the driver provided proper guidance on where to find the bus at the Haram, or where it stops. When asked, the driver just vaguely pointed in the general direction.
I believe the hotel staff are doing their best, but it’s clear that they are not given enough resources or support from management. This place has potential but currently falls short in many ways.
MMOHAMMADGood Hotel but when you want to go to Haram then 2 hours early you need to take the shuttle bus because you need a transfer bus then walk to reach Haram
Nearly 1 hour of any prayer close the gate to enter Haram inside the hall
When you want to go back to the hotel from Haram you still need 1 hour
The rooms are good the breakfast is very good the staff is also good
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